Triton Hotel

Horrible perosn

4.0

Firstly I just want to say the restaurant in the hotel was nice , other than that very disapointed. Pool was constantly dirty with leaves , bugs ect..also freezing, never once in our stay did we see it being cleaned. I had put my clothes into the wardrobe so I hadent noticed under the clothes on the shelf as I always had clothes folded on the shelf’s , HOWEVER in the last few days of our trip I noticed our room was INFESTED with ants , we checked to see where these were coming from as their was way to many to have been ‘ carried on our shoes ‘ as blamed for . We then relized their was a nest in the wardrobe in behind it as there was 1000’s hence why I noted I hadent checked it as I layed my clothes don neatly there, only when I checked I noticed that’s where they were coming from , there was so many that I had to bin all of my clothes they were not in condition to put into a suitcase , and not enough time to get them washed and nor should I have to as this was on the hotel ! That would’ve been fine if they were accommodating and kind ! They MANAGER a blonde woman came up when we called and had nothing but a stinking attitude towards us , not sure if it’s cos we’re young or what but it was appalling not good enogh atall , no customer service skills ,a disgrace. After us constantly asking her to put us in a new room She cleaned it with a spray and refused us a new room as it was’ booked out ‘ but I know for a fact it was not as it was so so quiet the whole time we stayed and huge hotel may I add . We actually were temped to book in somewhere else but couldn’t justify having to pay ourselves as it was not our fault . I understand these things can happen but when charging a big amount for the stay I expect as entitled to they check the rooms are up to standard . If not , give us a new room you cannot make your GUEST stay in that condition , she also denied us compensation for the clothes I lost 100’s of € , the state the room was and all she gave us after was a bottle of ant spray for us to do ourselves ?? It’s not our job it and didn’t even work it was so infested . I’ll like to add we did not eat food in the room before anyone says that point . Appalling service it was the way she dealt with the situation in fact didn’t atall just was blatantly rude and arrogant .

住客点评

8.0

Staff found and saved my EarPods so I could collect on our way home later. Very honest, organised and friendly. Thank you!

One of the best hotels in Kos island.

10.0

A remarkable hotel value for money!!! Everything was amazing.the room was beautiful and the bathroom!!the quality of breakfast is awesome and the foods at the restaurant are amazing!!!!!!its very convenient because is close to the center..the staff is very friendly and polite.I will definitely recommend it next summer!!!! Keep the amazing work guys!!

住客点评

10.0

Welcoming staff after arriving on late delayed flight

Kos overnight stay

6.0

Good position on the quieter part of the bay. Staff a bit grumpy. For €129, I would’ve expected a little more of an upgrade. Public beach across the road from the hotel and a small slightly grubby looking pool. No hot water in the room but room was ok. A bit shabby.

住客点评

10.0

Was a beautiful property in a great location. Lady on reception was rude as though, so that was the only downfall.