The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel

住客点评

10.0

No coment

住客点评

8.0

This property was nice and good for value

住客点评

10.0

Its amazing

住客点评

2.0

Dear Hotel.com, I’m writing to express my deep dissatisfaction with a recent hotel stay booked through your platform. Upon arrival, we discovered that a major construction project was taking place directly next to the hotel. The noise and dust levels were so severe that we were unable to use the pool area at all. To make matters worse, the hotel itself was undergoing pool renovations, closing off one of the smaller pools and adding to the disruption. The construction site next door was extremely intimidating, with towering cranes and heavy machinery operating at great heights. It was windy during our stay, and debris from the site actually blew into the hotel premises, striking one of the guests. This was not only unsettling—it was dangerous. I booked this trip specifically to give my mum a relaxing break, but instead we were forced to leave the hotel and seek refuge elsewhere. Had I been informed of the construction in advance, I would never have chosen this property. I believe Hotel.com has a responsibility to disclose such significant disruptions when advertising accommodations. I am requesting a formal apology and a refund or compensation for the distress and inconve

住客点评

10.0

The upgraded room was nice. Area just isn’t much to do. Much more in areas in Dubai. I feel you stay in JVC because you have to, not want to. Everything fun is a drive.

住客点评

8.0

Staff is really nice. Had an issue with odor in the room. Moved and upgraded me. Even gave a discount on food and beverage. Area around hotel has a lot of construction. Not always sidewalks open to walk and nothing really close.