Dreamtel London Kensington

To be avoided

1.0

Staff nice and location

− Room had bed bugs, cant tell you nightmare thar we had to go through afterwards in order to clear and clean our stuff

住客点评

9.0

Met our needs perfectly

Reception staff were friendly and professional

8.0

Good value and very close to tubes

− Nothing

住客点评

5.0

A localização é muito boa. Sempre me hospedo nessa região. Metro muito perto e boas opções para café da manha.

− Fiquei no quarto 211 que fica ao lado da linha verde district. Muito ruim o barulho do trem a cada minuto. O colchão muito ruim. Nao consegui dormir. Eu mesma virei para ver se melhorava um pouco. Ai o valor que paguei nao compensou porque tem outras opções mesmo ao lado como concept hotel e muitos outros

Bed bugs.

2.0

It is well located and I have stayed here many times.

− The room I was staying in had bed bugs which crawled on the wall and the furniture near the bed. They moved me to a new room which appeared uninfested but cannot be sure. They did not seem surprised by being told there were bed bugs and denied that this had happened before though there was anti-bed but powder in the crevices behind the bed. No refund was offered despite the fact that the room was £142. While I have stayed here in the past, will have to avoid for now.