Tree Inn & Suites Albuquerque.

住客点评

2.0

Staff was friendly, but the room bore no resemblance to the pictures. Room was very dirty. Cannot recommend.

住客点评

2.0

Staff was ok only stayed one night but got the heck out asap. They moved us from one room to another because of damages in first room 1st room had holes in wall broken picture frame floor was messed up rust on tub with caulking coming off but 2nd room they put us in I only looked for damage and in morning went to restroom and saw mold on the roof of the bathroom and we checked out asap cause we had to go to see balloon fiesta at 330am but office was closed until 9 am so came back after fiesta cutting it short so we can check out before checkout time do not recommend and we will never come back here again. Rat trap hotel

住客点评

2.0

Receptionist E.B. was very rude. We had paId reservations, at the door she basically kicked us out, wouldn't hear me out. Said it was Expedias fault, butnit was hotel's fault. They oversold their rooms. She was absolutely beligerent about it and unempathetic, then wanted me to call securituly on me because i wouldnt leave. I wouldnt leave until I called Expedia to verify this place hadn't stolen my $. Only after I threatened to call the cops did the lady allow me to make my call while there, to verify. Worst experience ever. Luckily Expedia empathized and got me a better hotel and they paid the difference. That is customer service.

住客点评

2.0

Everything was dirty the bed sheets were burnt and the sheets were stained moved to a different room wasn’t any better the floors were so dirty

住客点评

2.0

Was not habitable for anyone. Rooms were filthy and stank like plumbing problems for decades. Sinks, toilets and showers were not in Working order and were filthy. Checked in long enough to see my room then immediately checked out and asked for a full refund. Never again would i give this place the time or day to stay again

住客点评

2.0

Holes in the wall, prison towels