The MetroCentre Hotel and Convention Center

Avaliação de hóspede

10.0

Metro Centre - WOW! Five Stars isn’t enough. This was truly the best experience a traveler, tourist, guest should get while staying in a Hotel. Staff was amazing, very friendly, very accommodating. The one concierge, Ivan was the best. Resolved any issues not in minutes, seconds and was able to coordinate a smooth transition that enhanced my family’s vacation while in the Philippines. I can’t recommend any higher than Metro Centre. 5 Stars? The highest I can give, the best I received. God Bless

Avaliação de hóspede

8.0

This hotel is within the city, markets, malls church restaurants are walking distance and if you prefer to ride, transportation are just outside the hotel doors. Parking is alright. I stayed in the newly built building, more space, nice beddings, clean white towels, the old hotel building wasn’t as spacious. They have buffet the food are delicious and different dish every other day. Check in was easy, staff kind polite and hospitable. The price of the hotel is descent.

Avaliação de hóspede

10.0

Great

Avoid at All Costs – Overpriced, Dysfunctional, and Mismanaged

4.0

Stayed 5 nights at MetroCentre Hotel Bohol in a premium deluxe room on a business trip. I’ve travelled extensively — this was one of the worst hotel experiences I’ve had. Over the course of my stay, I had to return to reception six separate times because my room key stopped working. Six. Times. No apology, no urgency — just eye-roll service. Rooms are noisy and disruptive — roosters at dawn, dogs barking, loud music at night. If you’re expecting rest, don’t book here. Restaurant: Total letdown. Staff outnumber the customers, but still no one takes your order. Food is overpriced and bland. Honestly, you’ll eat better at the nearby McDonald’s. Breakfast buffet: Pathetic. The omelette station is the only salvageable part. Everything else looks like leftovers from a boarding school cafeteria. Laundry disaster: I handed in some business shirts to be washed — they came back shrunken by three sizes. Completely destroyed. I’m in the garment business, and I had to explain to the manager, Rex, that re-washing them (his brilliant solution) won’t fix heat damage. Took three days before he even showed his face, then blamed his staff, brushed it off, and said, “We won’t charge you.” As if that was some kind of favour. The front desk staff seem decent — but they’re being let down by weak, unprofessional management that hides from problems, takes no ownership, and treats business guests like a nuisance. This isn’t a business hotel. It’s a cautionary tale. Noisy, rooms, broken systems, and disgraceful leadership. I won’t be back — and if you value your time and sanity, neither should you.

Avaliação de hóspede

10.0

Everyone were very friendly. I love having the hotel so close to the shopping places.

Very lovely dining/restaurant

8.0

I chose to enjoy 2 pints 🍺 and the pulled pork sliders. I found the barbecue sauce to be subtle within the pork and with melted cheese and a few shoestring chips ( fries ) a satisfying meal. It was indeed very tasty, the service from the staff was exceptional