Radisson Blu Resort Phu Quoc

Poor management

6.0

Good: - Room 6091 is very nice. - Breakfast as well. - Daughter by first time going in water got stung by jellyfish, lifeguard react fast and put vinegar on the burn. Bad: - the fluffy towels only at first day, we put them on the rack as we wanted to keep them (as said on sign in bathroom to save water) and still they were collected and exchanged with dry washed out ones. - Since 4 days loud techno music until 2am from Siren Beach Club that our kids cannot sleep disturbing our vacation here. I’ve called receptionist many times they were convincing that security and police informed and it will be stopped in 5 minutes but that not happened. - since 6 days no free sunbeds at the beach or on pool, it only left us to sit on sand. - ordered ice-cream for kids at pool bar, got such a small ball - half of standard scoop size.

wonderful stay and excellent reception service

10.0

I felt very comfortable during my stay at the hotel. The check-in process was quick and smooth, and I truly appreciated the warm support from Cyrus, Jasmin, Skye, and Sofia. Thank you for making my stay enjoyable.

Luxurious Stay

10.0

We stayed for 3 nights with family including 2 kids 11 and 5 years. Location of the Hotel is good and amenities are best in class. Very good options for Non- Vegiterian in breakfast with some reasonable options in Vegetarian. Staff is supportive and reception persons speak and understand English properly.

Comfortable journey and kind service

10.0

I stayed at Radissom Blu for 4 days with my daughter. The staffs were very kind and they offered great service. It was my first time to travel with my 5-yr-old daughter but I really enjoyed it. The resort also offers the free airport shuttle bus and I used it both ways. Special thanks to May and John, who were in charge of my convenient journey btw the resort and the airport.

disappointing experience

6.0

Extremely disappointing experience at Radisson Blu Phu Quoc. By 8:30 in the morning, there are no towels and no sun loungers available, neither at the pool nor on the beach. The number of sun loungers is ridiculously small compared to the number of guests staying at the hotel. Many guests face the same issue, including families with children, who are left without any place to sit or relax. This is unacceptable for a hotel of this standard and at these prices. Unfortunately, this significantly ruined our vacation experience.

Great

10.0

I had a wonderful experience at this hotel. Special thanks to Front Desk Taylor, Fiona, Lynn for being professional, friendly, and always willing to help with a warm smile. I would also like to commend bellmen Otis and Kang for their enthusiasm, efficiency, and attentiveness when assisting with luggage and guiding guests. Thanks to this amazing team, my stay was truly comfortable and memorable. I will definitely return and highly recommend this hotel to others.