Sir Adam Hotel, part of Sircle Collection

Proposal to improve service and attitudes to people

8.0

Расположите

− Staff and attitude, I asked the staff to change my room with a different view as I ordered, they refused, I asked to fix the blinds on the first day and they fixed it at 3 because I slept during most of the day, it was very uncomfortable for me, the loft security behaves too aggressively with the residents, thinking that I came to the party and not to the hotel, the water was brought to the room only once, although I asked constantly, The room was cleaned only twice during our entire stay. I understand that housekeeping has limited working hours, but given that this was during ADE—where everyone parties at night and sleeps during the day—surely there could have been a way to address this, even if just by swapping out towels. Also, there was no toothbrush in the room, so I had to go find one myself.

Gastbeoordeling

7.0

Good location and modern room. Appreciated the welcome beer Free ferries to get to the hotel are good and fun all day/night.

− You can’t go up to the viewing tower without paying. Rooms are very small. Basins are outside the bathroom which can be noisy if you need to wash your hands during the night. Restaurant is not part of the hotel and gets super busy.