Kaner Retreat - India's First Desert Botanical Resort

Wonderful stay, I hope to be back soon

10.0

Everything was wonderful, the place, the rooms , the botanical garden explanation and even the star gazing.

− Absolutely nothing

Une expérience humaine et avec le sens de la beauté et du détail

10.0

Accueil personnalisé et hyper intéressant

− Néant

Gastbeoordeling

10.0

There hospitality.

− Nothing

Wonderful stay.

9.0

The room was stunning. Very well appointed, stylishly designed and comfortable. Very comfortable bed. Lots of lovely touches, such as biscuits and sweet treats in the room, and a turn down service including hot water bottles. The setting is lovely, with beautifully kept grounds. We did the sunset jeep safari followed by dinner on a dune under the stars. The jeep safari was nice, but temper your expectations; it was nice for seeing the landscape rather than large amounts of wildlife. The best bit was actually seeing local farming families tending their flocks. The dinner on the dunes was a lovely experience, though very cold in January. Check in and check out was very quick and efficient, especially checkout, where we were sent the bill by WhatsApp the night before and could pay by credit card via an online link.

− There is no wifi in the rooms - given that the hotel is very much trying to court the "influencer" generation, that was a little surprising - though our mobile signal was good so not really a big issue. We had a massage - whilst the therapist was very good, the facilities were sub par - a small thatched hut that was quite cold, and the noise of the (essential) fan heater was a bit off putting. There was no shower, meaning we had to dash back to our room swathed in towels and blankets to shower off the copious amount of oil that had been used. I understand that it is a deliberate policy to employ local people in the hotel, and to train them up, rather than "import" people from urban areas already experienced in hospitality. Whilst I completely understand and approve of that, it meant that a lot of staff had difficulties communicating with us in English. With time I am sure that will improve but in the meantime it would have been helpful to have more material available in written form to aid communication; for example menus, and price lists for drinks. All of that said, these are minor points - this was a wonderful stay and excellent value for what we received.

In blossom.

10.0

We loved everything about Kaner Retreat! It’s made of dreams, sand and herbs. Founding family thought of every details to make our stay memorable and comfortable.

Exceptional

10.0