Locanda Casa Martini

A hidden gem in Venice

10.0

Truly, a unique property. Once I walked in the main door off the little alleyway, I was blown away by the Beauty in history of this hotel. So many beautiful antiques show the history it has been through. Perfectly manicured the rooms were spacious and comfortable. There’s a little courtyard that you can sit and enjoy your coffee. I highly recommend staying here and will be back again.

− Nothing

A disappointing stay and poor value for money.

1.0

− A disappointing stay and poor value for money. The problems involved basic cleanliness, comfort, service, and amenities. Our room was on the second level, with no elevator. It was not clean, smelled damp and musty, and had an uncomfortable bed. The shower water was cold. The shower enclosure and door opening were extremely small. I have stayed in many European hotels and understand the space limitations of historic buildings in Venice, but this was beyond reasonable. I am neither tall nor particularly large, and I struggled to move enough to wash comfortably. Larger guests may have difficulty getting through the shower door. The advertised free Wi-Fi repeatedly disconnected every 5–10 minutes. It was occasionally sufficient for checking emails, but I would not rely on it for a business meeting or anything requiring a stable connection. The staff were unfriendly and unhelpful. At checkout around 8:00 a.m., I approached the woman at reception politely, but she responded in an irritated and discourteous manner. When we needed assistance during our stay, no one was available, and our calls went unanswered. There was no electric kettle or microwave, and a sign prohibited eating and drinking in the room. Breakfast had to be requested by 6:00 p.m. the previous day, and staff left the property at noon. Replacement towels cost €7 per towel, per person, with environmental reasons given for the charge. Given the room’s cleanliness, this was particularly frustrating. The location was acceptable, depending on what you plan to do in Venice, but it did not make up for the room conditions and service. Based on my experience, I recommend choosing another property for a comfortable stay with respectful staff and reliable basic amenities.

Gastbeoordeling

8.0

Fantastic location, very informative front desk staff, clean, Wi-Fi included, near train terminal and good sized bedroom.

− Small bathroom but that is normal for a lot of Italian Hotels. Rather hard to find because down a narrow alley but follow Google walking map and you will be fine.

Gastbeoordeling

10.0

Ottima struttura, vicino alla stazione e ai punti di interesse. Camera pulita e con tutto il necessario.