Wellington Hotel by Blue Orchid

宿泊者のクチコミ

1.0

Location

− This was my second stay at this hotel. On my first visit, the staff were excellent and attentive, but standards have dropped significantly in less than two years. Both the cleanliness and the overall attitude of the staff were disappointing. Despite the Do Not Disturb sign being displayed, my room door was opened three times, and a young man repeatedly knocked. As a result, we checked out a day earlier than planned. It was a very disturbing stay.

Laba atrašanās vieta, labas brokastis un samērā kluss.

9.0

Laba atrašanās vieta. Netālu(pastaigas attālumā) no Viktorijas vilciena stacija, tūrisma apskates objekti.

− Viss patika.

We will never stay at this hotel again, and we certainly would not recommend it to anyone.

3.0

Location was good

− The ceiling in our room started leaking, and instead of offering us an equivalent or better room, we were moved to a room of a much lower category and standard. To make matters worse, we were not even offered a refund for the remaining nights, despite having paid extra for a higher-category room. The staff were extremely unhelpful and showed very little willingness to resolve the situation or make our stay more comfortable. The hotel is absolutely not worth the money. We specifically paid for one of the best rooms available, expecting a high standard of comfort and service. Unfortunately, the experience was nowhere near what we expected. Given the price we paid, the quality of the accommodation and the level of service were extremely disappointing. Overall, this was an unacceptable experience. I would not recommend this hotel.

Bon emplacement

8.0

Très bon emplacement

− Le petit déjeuner était trop cher pour ce qui est proposé . Un peu décevant

buen hotel y bien ubicado

8.0

ubicación

− nada

Good apart from slow check in

9.0

Location and price

− Checking in and out has become long winded and frustrating