Pestana Miramar Garden & Ocean Resort

Pestana Miramar

8.0

Nice location, close to porto and walking distance from old town. Direct view to sunrise. Garden with large variety of flowers, plants and birds. Nice swimming pool, but with cold water in February. Small garage with limited nr. of parking places, but i found free slots every day, probably due to daily fee and more tourists using agencies with buses, less with rental cars. Room temperature was bit cold.

Needs a big vamp

6.0

It's ok food poor very dated but we new that a bit dark and gloomy in places

Madeira experience

8.0

We had a very enjoyable and relaxing holiday although there were some issues and a few things were not as we had been led to believe. For instance, only two of the hotel’s restaurants were open, and booking in them was difficult. However, all the staff at the hotel were extremely friendly and helpful: I would particularly like to mention Fabio (reception), Nellio (head waiter) and Rahman and Ivan (barman and waiter in the Winter Garden), who all made our trip easier and enjoyable. On the whole, a good experience.

Wouldn’t book again

6.0

Poor service off hand the restaurant looks lovely and inviting. We had mexilhoes à la cream four. 13 e. Carpaccio de Novilho 13 both poor Bochechas de Porto poor espeto tam rail e Gambia’s poor. The food lets the restaurant down and the staff.

3* with a 5* restaurant.

6.0

One of the first impressions is of a hotel with more of a relaxed impression. There are other Pestana hotels (the Grand for example) that are ultra modern and have created a very UN-relaxing high-tech modern approach although fine if that's what you are looking for. We stayed in room on the second floor with a fair view of the ocean. The room was tidy if not a little tired but I hear the hotel is due a huge re-fit. The bathroom absolutely stank of disinfectant that took a couple of days to ventilate but it did eventually clear. The restaurant in the Pestana Village if outstanding! One of the waiters Nelio Fernandes was absolutely charming along with the other waiters. The restaurant provides and intimate relaxed space were you feel special. By contrast the food at the Cabo Girão restaurant in the Pestana Grand was consistently poor and a cramped space. The other smaller restaurant (can't remember its name, sorry) had 2 choices on the menu and neither were very good. When you compare the food at many smaller restaurants tucked away in the small villages around Madeira they really should do better.

A Nice Hotel with Really Pleasant Staff

8.0

We stayed at the Pestana Miramar half board for two weeks at the end of January and the beginning of February 2026. The hotel is in a lovely old building with plenty of trees and greenery around it and we found the location to be perfect for us (close enough to Funchal to walk in but not too close to be noisy). The staff that we dealt with were all very helpful and friendly and the available facilities were good. The meals were in buffet form and there did seem to be a bit of repetition with regards to the vegetables and salads (although we recognise that it’s not easy to cater for such large numbers of people). We did find the room to be rather tired, with cupboard doors loose and mould in the bathroom, although when we raised the mould with housekeeping they did clean it straight away). We have heard that the hotel is due to be refurbished imminently so expect the rooms to be much better afterwards. We did enjoy our holiday and wouldn’t hesitate to stay again (after the refurb)