Fairfield Inn & Suites by Marriott Santa Fe

宿泊者のクチコミ

10.0

Estaba muy Limpio el personal muy amable 100 Recomendado

Dirty disgusting and Marriot shuld close the hate and remodel breakfeast lacked items canceled 6 days stay and was ther

1.0

Staff location

− Dirty needs total upgrade lamp shade broken not clean bathroom molding disgusting Marriot should be ashamed to

FIND SOMEWHERE ELSE TO STAY

2.0

This hotel was NOT what we were expecting considering the brand and price point. The room was small the layout awkward. The kitchen area was essentially a wall unit cupboard near the entry door (in front of the bathroom door!) with tiny everything-microwave, coffee dispenser, barely a fridge. The room did not smell fresh but seemed fairly clean. Curtains were askew and wrinkled, floor lamp looked a bit beat up, etc. Heater was difficult to regulate- old fashioned and wall thermostat was not in working condition. The hotel setting was sketchy and no the parking lot did not pass the safety confidence test. We carried items in from the car that we usually leave in the car overnight at other hotels. There was a dumpster with debris strewn around just over the curb, a chain link fence had been cut and was just laying open- stuff like that. The hotels site says they accept dogs but there were no amenities for them to be walked or do their business. There was dog poop on the concrete sidewalk that surrounded the building! We will look for another place to stay when passing through Santa Fe on our next trip.

Very good. I'll be back

9.0

Very good. Good selections

Hidden problems prior to booking

2.0

Convience, staff was helpful and friendly. Rooms were clean.

− Stayed here before, choose again because of indoor pool and whirlpool. Neither one worked. No notification prior to booking. Couldn't get any type of discount because we booked through booking.com. Breakfast was less than desirable. No fruit available. Eggs appeared to be powered. Nothing quite fresh. Oatmeal was good. Would like some sort of credit from booking.com since amenities didn't work or we will make sure we book through the hotel next time. Totally unacceptable 😑

Double billed us for a one night stay

2.0

We made a reservation through Booking.com at this motel. We were double billed for the room through the motel. Having trouble getting our money refunded. Beware! Will never stay there again.