Stella Gardens Resort Makadi Bay - 24 HRS All Inclusive

Recensione ospite

9.0

Nous avons passé 3 nuits au Stella Garden et nous sommes globalement satisfait de notre séjour. L'hôtel est beau, arboré et bien entretenu. Cela rends le séjour agréable et pousse a la détente. Il y a plusieurs piscines, propres et un peu fraîches (mais je suis quelqu'un de très frileux). Notre chambre était classique, bien sans être exceptionnelle. La literie est par contre au top pour le lit principal. Le lit d'appoint pour notre fils de 13 ans était un peu rude. Le GROS GROS plus de l'hôtel : c'est le parc aquatique. Il est génial ! Il y a même une capsule avec une trappe qui s'ouvre pour tomber dans un toboggan, c'est dingue ! Nous nous y sommes régalés. Petit plus également l'accès à la plage du Stella Beach ainsi qu'au ponton permettant de faire du snorkeling dans un endroit bien poissonneux. Enfin, l'ensemble du personnel a été très gentil et prévenant avec nous.

− Le restaurant est peut-être la petite déception. Les plats tournent en rond. Les sois disantes journées thématiques n'en ont que le nom. La nourriture est cependant correcte. Attention difficile de trouver une table disponible, et parfois des simples couverts (j'ai fais un repas avec mes doigts pour fourchette) aux heures de pointe le soir..

Overall, we had a fantastic holiday and made some wonderful memories

8.0

We had a wonderful holiday and really enjoyed our stay at the hotel! 🤩 There are so many different swimming pools, the hotel grounds are beautiful, and the staff are very friendly, attentive and always ready to help. A very special thank you to Iam Ahmed reception manager! ❤️ Without his help, our stay would not have been nearly as comfortable. He kindly upgraded our room to a bigger and better one, which made us very happy. Throughout our entire holiday, he kept in touch with us and always checked if there was anything else he could do to help. People like Ahmed really make a difference and make a holiday truly special. We are very grateful for his kindness, care and professionalism. All the à la carte restaurants were excellent, the food was delicious, and the staff were wonderful. One of the biggest highlights of the hotel is definitely the aqua park! It is amazing! Our son especially loved the surfing experience. The two guys working there are real professionals. They were always patient, friendly and eager to teach him, helping him improve his skills. He really enjoyed it, and we are very thankful to them for making the experience so much fun! 🏄‍♂️

− The furniture in the main restaurant really needs to be replaced. The sofas were dirty and looked worn out, which affected the overall impression. We would also have preferred proper glasses instead of plastic cups. These small improvements would make the dining experience much more pleasant and comfortable.

Parfait

10.0

Every thing was just amazing when you arrive ask for mr Ahmed Khamis he will organise everything for you the restaurants , accommodation , transport, and makes all the confort for you couple or family

Great for families, pool & slide lovers and great value for money

8.0

New waterpark (opened Feb26) with larger slides for teenagers and small surfing pool, open from 10 to 18 and Tue/Fri nights as well from 20 - 23. Staff were very friendly and helpful. We travelled with 2 teenagers and booked 2 rooms - hotel allocated us 2 rooms with a connecting door which we highly appreciated. Nice big balconies, but old (but functional) dark wood furniture. Huge bathrooms with shower, bathtub and bidet. Beautiful and clean pools and gardens. Great pool bars with lovely staff (David, etc.). Wide buffet variety. Nice entry hall. Shuttle bus to beach (at Stella Beach hotel) every 5 o 10 minutes from either end of the hotel. Evening entertainment is located at the waterpark and therefore not disturbing if you prefer an early night or have kids that need to go to bed before midnight. 😀 Snorkeling at the beach is fun. Jumping into the waters from the pier, you are right at the reef and see fish straight away. Shallow sea levels for probably 50 meters, great for younger kids but not for swimmers. Lebanese restaurant was very good, the Indian restaurant was good too. Hotel manager Ahmed contacted us prior and during our stay to ensure we were happy. Once we told him we had a late flight and weren't leaving the hotel until 18, he offered a late check-out at 17, which we really appreciated. It meant we could enjoy the pools until 16, then shower and finish packing.

− Entertainment could have been better. Most shows rely on guests participating (Mr. Hotel, Quiz, Karaoke,..). Michael Jackson show was professional and great. Animation team is lacking energy and apart from a morning dance at 10:30 and some pool-side games and aqua-gym there is nothing going on. If you love animation, book the Stella beach hotel, if you do not care much then the Stella Garden is a great hotel. While at the pool, guests are constantly approached by staff selling beauty services and tours. That gets annoying after a while. Soft ice cream only available 15-17 in 2 places and not great. Buffet, although lots of variety, seems very repetitive. You get chicken grilled, boiled, oven cooked, in red sauce, in white sauce, in brown sauce, etc. After a week, you long for different food. That said, food seems fresh and tastes mostly good. Good, not great. Avoid the Italian or Chinese restaurants! If you like to sleep in, ask for a room away from the main pool or you get woken at 10 by loud music. Sea waters do not reach the beach during lunch hours due to the tide.

Great hotel and aqua park but the staff need to give more attention for the guests requests and be more professional

10.0

Aqua park was great

− I asked for iron and i called 4 times for it and in the end they didn’t bring it to me after more than 2 hours of calls and i had to go search for it by myself and i asked someone from housekeepers who was near my room to bring it for me and he gave it to me

Merci Ahmed pour ton accueil chaleureux et ta gentillesse ! 😊 L’hôtel est très agréable, le parc aquatique est vraiment

9.0

Merci Ahmed pour ton accueil chaleureux et ta gentillesse ! 😊 L’hôtel est très agréable, le parc aquatique est vraiment très bien et les restaurants à thème sont excellents. Nous avons passé un très bon séjour et gardons de très beaux souvenirs. Merci pour tout ! 🌴☀️