The Hindes Hotel♡

So disappointed

3.0

I’m happy with the location

− Was struggling to even take a shower water pressure is very low.

Would not stay again!

2.0

Dirty hotel. All of us ended up getting bitten by bed bugs. The shower was barely a trickle of water and shower head was thick with black mould and dirt. Extremely overpriced for what it is but they obviously cash in on events at Wembley which was the point of our stay. Bonus was the free parking, location is good, close to the tube and the friendly man on reception. Wouldn't recommend though.

Even the bonuses wouldn't make me stay again.

4.0

Staff were exceptionally friendly and helpful. Couldn't fault them at all. Lovely guy on reception helped us get more towels and a hairdryer and directed us to the station. Location is a huge bonus. Near to shops and a short walk to the tube station and a few stops away from Wembley Park which was the purpose of our stay. Car park is a huge bonus. Room size is decent, there were three of us in our party. Kettle, fridge and tea/coffee in the room but we didn't use them.

− Unfortunately, despite this hotel claiming to have had a renovation in the not so distant past, it's not that great. We paid way over the odds for our stay as it was the night of a Harry Styles concert. Firstly, we were all bitten by bed bugs (photo attached) found one crawling about on a pillow. The shower barely worked. Was more of a trickle of tepid water than a functioning hot shower and the shower head was thick with black mould/dirt. There were stains on the walls and on the bed skirt on the bed my daughter slept in. Not a very welcoming food smell as you go in, very reminiscent of an elderly residential care home (but no meal options available can I add - not entirely sure what the hotel is functioning as) I have stayed in worse (just about) but not for the amount of money that we paid that night. The real bonuses I've mentioned above but I genuinely wouldn't stay again.

Location is good but could do better with a new shower.

6.0

The location. There was a huge supermarket across the street which was great for our needs.

− The shower was really bad, no power at all. We stayed one night, so it did the job.

Pleasant for an over night stay, would recommend it for this but not for a long stay

6.0

The room was basic but fairly clean, bed was very comfortable. Spacious, window ledge was dusty and cobwebs came down from the ceiling.

− There was only half a net curtain so was a little worried who could see in so had to keep the curtains closed. The mattress was very comfy, so comfy we nearly rolled off lol but the base was the old type on wheels, kept banging my toes into them. During the hot weather I would have liked a fan provided in the room. The fridge was very noisy, hard to keep shut, hense the dents on the door probably due to other visitors trying to get it closed. The worst thing was the shower, no water pressure at all, had to wait a long time to get hot water to come through, extremely difficult to get a good temp, either freezing or boiling hot. Please believe this is not in a negative way, just where I feel you could improve upon. I travel a lot and when it's hot the best thing in the room is a working shower. Not enough coat hangers if you were staying for a long time.The last thing is the door to the room, sooooo difficult to open and lock, also, no light at the front door where the mirror is. I feel with a bit of work, brighten up the hotel, especially the front you would make a lot more money, have even more customers as it's in a very good location, the reception staff was very nice and helpful.