RIVERSIDE 2 BED APARTMENT♡

Stay away from robbers

1.0

They are robbers

− They took money and never give check in details

Photos must have been taken a long time ago or had a million people staying there since!

2.0

− The apartment was booked on the premise of the photos actually reflecting the state of the apartment (they didn't!), and the fact that there was secure parking, the flat had not been cleaned properly, was in desperate need of a overhaul / refurbishment, there was mould on the walls that had been painted over and we checked out after 10 mins of checking in. The Owner did supply us with an alternative flat which was better than this one overall and had been cleaned so we stayed conceded out of necessity and stayed there instead. The owner was getting angry / giving attitude, at me, over my insistence on secure parking (as advertised!) which was not available at the original apartment on check in. First apartment wouldn't recommend, second was 'okay', could also do with refurbishment but was at least clean with dedicated parking ... a must in London.

Guest review

1.0

Nothing

− The property isn’t even the one advertised on booking.com When our lads got there they refused to stay there, smelt of damp, mould on the walls, no skirting boards, no electric, no parking. Refused a refund and wouldn’t let us back in the property to take photos for evidence. £630 wasted!

Disappointing

4.0

Owner does not provide access details - avoid!

1.0

They did not provide access information & did not respond to messages. Had to book into a hotel, now fighting for a refund

− See above

Would not recommend- ver disappointed!!

2.0

Location

− Poor communication- did not reply to any emails. One towel for two people. No bath mats, tea towels, lighter for stove top. Glass double doors did not close or lock - had to wedge arm chair against it to keep closed. Radiator in bedroom hanging off wall - fell further while their & started to leak!