Santo Spirito Dream by Mmega

Guest review

10.0

Independencia a la hora de entrar y de las habitaciones

Appalling! Not fit for rental.

1.0

Absolutely nothing

− This is to advise that I had to leave this accommodation 2 nights early 25 & 26 March) due to the following reasons: 1) the ground floor within the apartment and especially in the main bedroom (only bedroom on this floor) stank of drains. And dampness. Both the bathroom and the bedroom had dehumidifiers in them which were obviously there because of the damp atmosphere and moisture in the air. At 1am, I had to leave that bedroom and use the one downstairs. 2) the only bedroom downstairs in the basement, also had a damp smell about it and there was a dehumidifier in both the bathroom and the room. It was like being in a cave underground. 3) it was untenable to sleep in either bedroom and especially as I have a health issue in such a damp atmosphere. I did not sleep a wink all night. 4) It is to be noted that this apartment is not fit for habitation and should not be let out. 5) I looked everywhere for an iron and ironing board but none to be found. There was a notice saying they were in the small courtyard outside, but they were not. 6) The small courtyard had a blocked drain and the smell emanating from that was very unpleasant within the Kichen area. It became so impossible to stay that I had to make a new reservation elsewhere in Florence, at 3:30 in the morning on 25 March, just to make sure I had something to go to the following night, as it was absolutely not possible to stay in such an apartment and atmosphere. I have not put a review about the apartment yet, but I will be doing so, especially if I do not have some recompense for the two nights: 25 & 26 March 2026, that I am not in the apartment. I look forward to hearing from you. Regards, Sarah Hall

Wow! If you can book this, do it!

10.0

Such a treasure - 16th century apartment, furnished amazingly. Everything so well explained, and the location was perfect.

Guest review

7.0

There was no breakfast, but the coffee and condiments were appreciated. It is clear the owner went to a lot of effort to make us comfortable. The location is excellent….couldn't be better. It is right on the Santo Spirito Square, which is the only square in Florence (that I saw!) that has trees, a beautiful Basilica, a fountain, and tables for eating and drinking. A wonderful respite from a day’s touring!

− The smell in the apartment is what made me give this apartment only a good rating. Even thought the owner had many incense sticks around, as well as plug-in scents, nothing took away the unpleasant odor. I slept with the windows opened which helped, but didn’t reduce the odor. Even though I like the apartment VERY much this would keep me from staying there again. The other things that could be improved: the lack of response to our needs. My friend was in the downstairs bedroom and was quite cold. He requested someone help him turn on the heat but no one ever came. Via the phone they tried to tell him how to do it, but he couldn’t figure it out. We needed and requested more than 2 sets of towels for the two weeks we were there, and it would have been nice to get a clean set of sheets as well. No one brought anything. It is a very good price for the location and apartment, and if they can fix the odor problem I would give it top rating.

Guest review

1.0

La posizione

− Pulizia assente. L'appartamento viene proposto molto luminoso e pulito, in realtà è un tugurio sporco e polveroso. Negli armadi abbiamo trovato persino indumenti personali lasciati lì.

Wish we stayed a few more days in this lovely home.

10.0

Cozy, comfortable, clean, unique, spacious. Loved the artwork and decor. Loved the location … church and market, lots of shops in the square. Great coffee shop … bars. Easy walk over the bridge to downtown Florence. Everything is labeled … so helpful in locating lights. LOVED THESE ACCOMMODATIONS!

− Some people might think it was a noisier area … it didn’t bother us at all.