Sleepfare

Hotel Spa Shalam

★★★ Pedro Anaya 31, Coatepec, MX

8.8 guest rating· 66 reviews

About this hotel

Luxurious Accommodation - Hotel Spa Shalam offers elegantly designed rooms with modern amenities including a TV, private bathroom, and wardrobe for a comfortable stay.

Relaxation and Recreation - Guests can unwind at the hotel's bar, garden, and terrace, or enjoy a meal at the on-site restaurant. The children's playground provides entertainment for the little ones.

Convenience at Your Fingertips - With a 24-hour front desk, room service, free WiFi, and the option for private parking, Capital O Hotel Spa Shalam ensures a hassle-free and enjoyable experience for all guests.

Book your stay at Hotel Spa Shalam now for a perfect blend of luxury and convenience.

Rooms & rates

Pick your dates. Prices are live, not cached.

Standard Double Room

Sleeps 3 · 13 m² · King bed, Double bed

  • Private bathroom
  • Free WiFi
  • Shower
  • TV
  • Telephone

<p><strong>1 King Bed and 1 Double Bed</strong></p><p>144 sq feet </p><br/><p><b>Layout</b> - 2 bedrooms </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch flat-screen TV with satellite channels</p><p><b>Food & Drink</b> - Room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, a hair dryer, towels, and shampoo</p><p><b>Practical</b> - Iron/ironing board, phone, and wardrobe or closet</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p>

Family Room

Sleeps 4 · 13 m² · King bed, 2× Double bed

  • Desk
  • Private bathroom
  • Free WiFi
  • TV
  • Telephone

<p><strong>1 King Bed and 2 Double Beds</strong></p><p>144 sq feet </p><br/><p><b>Layout</b> - 2 bedrooms </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch flat-screen TV with satellite channels</p><p><b>Food & Drink</b> - Room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, a hair dryer, towels, and shampoo</p><p><b>Practical</b> - Iron/ironing board, phone, and wardrobe or closet</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p>

Standard Two Beds

Sleeps 4 · 21 m² · Double bed, Large bed

  • Private bathroom
  • Shower
  • TV
  • Hair dryer
  • Fan

Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room offers a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Junior Suite

Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Hair dryer

This suite's special features are the hot tub and the spa bath. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a wardrobe, a sofa and a flat-screen TV with cable channels. The unit offers 1 bed.

Superior

Sleeps 2 · 13 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • TV

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Family Suite

Sleeps 5 · 30 m² · 2× Double bed, Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Hair dryer

Guests will have a special experience as this suite features a hot tub and a spa bath. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite offers a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds.

Standard Single Room

Sleeps 1 · 11 m² · Single bed

  • Private bathroom
  • Shower
  • TV
  • Hair dryer
  • Fan

Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room provides a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

Superior Double Room with Two Double Beds

Sleeps 4 · 23 m² · 2× Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • TV

This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Amenities

  • Access to nearby indoor pool
  • Swimming pool
  • Health or beauty spa nearby
  • Offsite parking discounted rates available
  • Parking
  • Self parking (surcharge)
  • Front desk (limited hours)
  • Room service
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • First aid kit available
  • Free wired internet
Show all 30 amenities
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Hot tub/Jacuzzi
  • Housekeeping on request
  • Internet access
  • Invoice provided
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Playground on site
  • Process in place to check health of guests
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols
  • Swimming nearby
  • Terrace

Location

© OpenStreetMap contributors

Pedro Anaya 31, Coatepec, MX

Check-in
from 03:00 PM to 10:00 PM
Check-out
until 01:00 PM

What guests say8.866 reviews

+ Friendly staff+ Comfortable rooms− Poor cleanliness− Limited food options
Cleanliness8.1
Service10.0
Location8.6
Room Quality9.0
Amenities8.6
Value for Money9.0

Guest review

10.0

Cómodo, limpio

DIEZ TRIANA · MX · 2025-11-18

Muy agradable

8.0

Estacionamiento amplio y cuartos cómodos.

− Las paredes un poco delgadas, a veces se escuchaban las voces.

José Antonio · MX · 2025-11-06

Guest review

7.0

La atención del personal

− Muy sucio, descuidado, abandonado, todo fuera de servicio, toallas rotas y viejas. En un lugar espantoso y peligroso

Maria Elisa · MX · 2025-11-01

GRAN PERSONAL EN UN BUEN HOTEL....

9.0

Que la recepcionista qué me recibió fue SUPER atenta, pedí un café a horas de la noche y me lo trajeron a la habitación de cortesía. Silencioso, una cama cómoda, con lo necesario para pasar una buena noche. Igual el chico de recepción, salí muy temprano y muy amable me dio toda la información que pedí. Es un buen hotel cuyo mayor activo es sin duda su personal.

− Que nunca entendí como usar los controles para ver la TV y no quise molestar más, pero en realidad quería dormir.

Maria · MX · 2025-10-22

Muy recomendable pero mejorable

8.0

Las instalaciones, la amabilidad del personal, la limpieza del lugar

− Que el desayuno que está incluído es muy incompleto (café, pan y fruta) y no ofrecen alimentos a la carta para poder elegir esa opción y completar el desayuno. La ubicación también sería genial que estuviera más cerca del centro, pero en general es recomendable totalmente.

Gomez · MX · 2025-09-18

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

›Parking

Free private parking is possible on site (reservation is not needed).

›Internet

WiFi is available in all areas and is free of charge.

›Pets

Pets are not allowed.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 4 years old stay for free when using an existing bed.

Children from 5 years old to 17 years old stay for MXN 200 per person per night when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.