Hotel Na Forana♡

Guest review

6.0

Beliggenhed var god og dejlig udsigt Flinke personale og god rengøring

− For lidt plads ved pool området For lidt personale ved buffen, manglede tit talerkner. Kun en kok ved æg og pandekagerne så altid kø. Lidt kedelig aftensmad.

Guest review

10.0

De locatie en de gastvrijheid is top

− Absoluut niets

Very disappointing stay

2.0

The location was great, but other than that, not much unfortunately.

− I was very disappointed with our stay here and would not recommend this hotel based on their levels of customer service. We arrived at 14h00 to check in but were told the room wasn't ready. No apologies, just it won't be long. We were asked to sit in reception which we did. We were told we could go to the pool and leave our bags but as we had been up since 4h00 we just wanted to get into our room. I asked a couple of times and was just told "it won't be long". After over an hour and a half of sitting in reception we were signalled up to be given our room key and 2 tokens each, with absolutely no explanation what the tokens were or how to use them! A general sorry for your wait and that was it! A few days prior to our check in, I received a message from the hotel asking what time we would be arriving and I messaged back to say 14h00. I also asked a couple of general questions about our stay and no-one bothered replying, even though I sent the message twice. When we got in the room it had obviously been cleaned in a hurry as there were hairs in the bathroom and mould around the shower (not really what you expect from 4* hotels). With that level of cleaning we didn't want the room cleaned every day but there was no do not disturb sign in the room. I asked at reception 3 times for a do not disturb sign. The first two times they couldn't find any and asked me to come back. The 3rd time the receptionist said he would get one brought to our room. By the next day it still hadn't been brought. I went back again and after rummaging through drawers they found one! What sort of hotel doesn't have something as simple as that? The Aircon unit constantly dripped on the floor in the room and the safe didn't work. Also, the WiFi was absolutely rubbish and we couldn't use it.

Das Preis-Leistungsverhältnis hat nicht gepasst.

5.0

Die Lage

− Das Personal war nicht bestens motiviert, mit einer Ausnahme. Ein junger Mann im Gastrobereich (Frühstück und Rezeption) war sehr bemüht und freundlich. (Kleinerer, leicht korpulent, blonde Haare, immer am lachen und sehr bemüht.) Der Aufpreis für Abendessen mit 26 Euro pro Person war zu hoch. Die Servicekräfte waren oft träge. Tische waren nicht gedeckt. Gläser am Tisch haben fast immer gefehlt. Kaffee in der Früh mit Einweglöffel war grenzwertig. Am Pool waren die Plätze bereits in der Früh immer komplett mit Handtüchern belegt, der Bademeister hatte keine Ambition dagegen einzuschreiten.

Guest review

6.0

La ubicación, el personal, y el buffet.

− El baño de la habitación, ducha pequeña con cortina. Nada para tender la ropa en el balcón.

Gut

7.0

Die Lage ist super – direkt am Meer und mit vielen Essensmöglichkeiten. Außerdem ist es sehr familienfreundlich.

− Das Hotel ist definitiv in die Jahre gekommen. Das merkt man vor allem an der Ausstattung, den Betten und den Wänden. Auch die Steckdosen sind nicht mehr zeitgemäß. Außerdem wird das Zimmer nicht staubgesaugt. Gerade wenn man täglich vom Strand kommt, wäre das sehr sinnvoll, da sich schnell Sand im Zimmer ansammelt.