★★★★ 11154 Highway 76, Pala, California, 92059, Pala, US
8.6 guest rating· 545 reviews
About this hotel
Luxurious Amenities - Enjoy a stay in the mountains in our Tuscan-style hotel which offers a casino, terrace, garden, and a poolside bar. Convenience at Your Fingertips - Benefit from complimentary wireless internet access, gift shops, express check-out, a 24-hour front desk, and multilingual staff. Cozy Comfort - Relax in one of the 507 guestrooms with pillowtop beds, Egyptian cotton sheets, deep soaking bathtubs, and complimentary toiletries. Experience luxury and convenience at its best at Pala Casino Spa And Resort. Book your stay now for an unforgettable experience.
Rooms & rates
Pick your dates. Prices are live, not cached.
Superior Suite, 1 King Bed
Sleeps 3 · 52 m² · King bed
Desk
Laptop-friendly workspace
Air conditioning
Private bathroom
Separate bathtub and shower
<p><strong>1 King Bed</strong></p><p>564 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Entertainment</b> - 42-inch TV with pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Eco-friendly</b> - LED light bulbs</p><p>Non-Smoking</p>
Deluxe Room, 2 Queen Beds
Sleeps 4 · 47 m² · 2× Queen Bed
Desk
Laptop-friendly workspace
Air conditioning
Private bathroom
Separate bathtub and shower
<p><strong>2 Queen Beds</strong></p><p>507 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Entertainment</b> - 42-inch TV with pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
Deluxe Room, 1 King Bed, Pool View
Sleeps 3 · 47 m² · King bed
Desk
Laptop-friendly workspace
Air conditioning
Private bathroom
Separate bathtub and shower
<p><strong>1 King Bed</strong></p><p>507 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Entertainment</b> - 42-inch TV with pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Eco-friendly</b> - LED light bulbs</p><p>Non-Smoking</p>
Suite, 1 King Bed, Pool View
Sleeps 3 · 55 m² · King bed
Desk
Laptop-friendly workspace
Air conditioning
Private bathroom
Separate bathtub and shower
<p><strong>1 King Bed</strong></p><p>594 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Entertainment</b> - 42-inch TV with pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop workspace and double sofa bed; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Eco-friendly</b> - LED light bulbs</p><p>Non-Smoking</p>
Grand Suite, 1 King Bed
Sleeps 5 · 96 m² · King bed
Desk
Laptop-friendly workspace
Air conditioning
Private bathroom
Separate bathtub and shower
<p><strong>1 King Bed</strong></p><p>1039 sq feet </p><br/><p><b>Layout</b> - Living room, dining area, and sitting area</p><p><b>Entertainment</b> - 42-inch TV with pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop workspace and double sofa bed; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Eco-friendly</b> - LED light bulbs</p><p>Non-Smoking</p>
Deluxe Room, 2 Queen Beds, Pool View
Sleeps 4 · 47 m² · 2× Queen Bed
Desk
Laptop-friendly workspace
Air conditioning
Private bathroom
Separate bathtub and shower
<p><strong>2 Queen Beds</strong></p><p>507 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Entertainment</b> - 42-inch TV with pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
Suite, 1 King Bed, Mountain View
Sleeps 3 · 55 m² · King bed
Desk
Laptop-friendly workspace
Air conditioning
Private bathroom
Separate bathtub and shower
<p><strong>1 King Bed</strong></p><p>594 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Entertainment</b> - 42-inch TV with pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Eco-friendly</b> - LED light bulbs</p><p>Non-Smoking</p>
Deluxe Room, 1 King Bed
Sleeps 3 · 47 m² · King bed
Desk
Laptop-friendly workspace
Air conditioning
Private bathroom
Separate bathtub and shower
<p><strong>1 King Bed</strong></p><p>507-sq-foot room with mountain views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Entertainment</b> - 42-inch TV with pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Accessibility</b> - Portable bathtub seat</p><p><b>Eco-friendly</b> - LED light bulbs</p><p>Non-Smoking</p>
Luxury Suite, 1 King Bed
Sleeps 3 · 73 m² · King bed
Desk
Laptop-friendly workspace
Air conditioning
Private bathroom
Separate bathtub and shower
<p><strong>1 King Bed</strong></p><p>788 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Entertainment</b> - 42-inch TV with pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Eco-friendly</b> - LED light bulbs</p><p>Non-Smoking</p>
We had a great overnight stay at Pala Resort. The rooms are large and wonderful with excellent bathrooms. The casino was fun and lively. Everything is always so clean and fresh at Pala.
Beautiful property with a relaxing vibe
10.0
The Pala Casino Hotel is in a beautiful area, and the property itself is really nice. The rooms and lobby were very clean, and everything smelled amazing the moment you walked in. The lobby is especially pretty and fun to walk around.
The outdoor patio area is a great spot to sit and relax. Even though the pool was closed for winter, it was still really pretty to see, especially with the lit trees at night. It added to the overall peaceful atmosphere.
Staff were friendly and welcoming throughout our stay. Overall, a great place to unwind and enjoy the surroundings.
I went to gamble and have some fun but it turned out to be a disaster and disappointed
2.0
During my recent visit to the casino, I was upgraded to an exclusive suite. However, upon my arrival, I discovered that the suite was in a state of disarray. The sheets were soiled, with a significant amount of hair, including what appeared to be used condoms. The bathroom was also contaminated with an unknown substance.
Despite requesting that the room be cleaned, the situation persisted. Even the adjacent room was found to be in a similar state of disarray. I subsequently requested that the suite be thoroughly cleaned, but the sheets remained soiled.
After witnessing these conditions, I decided to check out in the middle of the night and departed the establishment. The hotel staff apologized for the inconvenience caused.
Customer service was on point. Great experience.
10.0
Great hotel experience. I live about 20 min away, but had to be here early next morning for a conference. Stay has been great. Check in was great, customer service was great. Fridge in room was t working, and it took about 10min to get it looked at and taken care of. Service gentlemen was amazing, friendly, and solution minded. Parking was a snap, and all else was great. Great place for a quick getaway. I’ll definitely be back.
Unless you're a comp casino guest, they probably won't care about your business...
6.0
We booked this hotel as my brother had passed away, and we were visiting family in Temecula last week/weekend. Pechanga was sold out (even midweek), and I can see why they have more business. My husband has worked our entire marriage in Hotel Ops/GM/VP capacities for Tribal Casinos, so it really pains me to write this. The stay was average based on room cleanliness, decor, and a great waiter we had the first night; otherwise, I'd say book elsewhere.
First, it's incredibly odd that you can't book directly online. Being in hotel management myself, that means they are paying an OTA like Expedia a fee for my business, so when I called to get rates, I did NOT expect them to be $300 more for the same dates, same room type, within 10 minutes of checking Expedia had I booked at the hotel over the phone. I obviously booked on Expedia because no one in their right mind is going to pay $300 more to book over the phone. When we checked in, we were asked if we would want daily stay-over service during our stay, to which we said yes. The room was nice and clean. That night we ate at Bar Meets Grill and had a waiter who had been with them for over 15 years. He was wonderful, but unfortunately, I don't remember his name other than he mentioned he had worked in the Reno/Tahoe market prior (he was probably the nicest, most impactful employee we met during our stay). We had surprisingly good pizza there, which I would recommend.
The next day, we went out for the morning and returned around lunchtime to see the room hadn't been serviced yet. When I inquired at the desk, as I had a 1 pm meeting, I was told we would be getting it tomorrow. I explained that I had been told it was daily, and my husband confirmed that. I was rudely told I could get a restock of towels and that would be it. Again, being in hotel management, I know they are capable of sending housekeeping to service the room, and honestly, I shouldn't have to ask if two of us confirmed that was what we were told. I asked for a supervisor and was told there wasn't one. The thing is, I knew the girl standing next to the clerk who was on the phone was a supervisor, as I had spoken to her earlier in the morning when I asked why the rates were $300 higher when I tried to call (to which she didn't have a good answer). I obviously called the clerk out on that, and suddenly she was available and we would be getting service during our stay.
Here's my issue with the entire stay....It's remote, so you are obviously booking because you either gamble or you are visiting someone local. It's not right off the freeway, and you have to want to travel a windy road to get to it. We booked because we had local family, were aware of the road, and wanted to gamble when not with family. They could have easily converted our business so we would book in the future. No one made any contact with us despite registering for cards and letting the desk know we were visiting from out of state due to a death and that we typically play in Oklahoma. No one went above and beyond other except the waiter in service. The front desk clearly doesn't know what to do or how to act if you aren't in on a comp, which is probably why their occupancy is so low on the mid-week, and Pechanga was sold out. They are certainly making their money off the locals and the comp/gaming business because they seem to care less about anyone else, and that's unfortunate. We had decent play, but it's clear they probably need to reevaluate their hotel management model.
Guest review
4.0
I chose this hotel due to the advertisement of so many pools and we had children ith us. Once we arrived after check-in we were told no kids in the pool, adults only. Then after further questioning we were told 21 and over . This is not in the description of the hotel and it should be, we had to find things for the kids to do which cost us more but we paid more for the hotel thinking they had a pool to play in. Also we were told no spa amenities would be available to us either, it was closed down. The hotel itself is clean and secluded, so that's great if that is what you are looking for.
Good to know
The seasonal pool will be open from April 04 to October 27.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
