Sleepfare

Pentahotel Moscow, Arbat

★★★★ Ulitsa Novy Arbat, 15, Moscow, Moscow, 119002, Moscow, RU

8.8 guest rating· 113 reviews

About this hotel

Luxury Amenities

Indulge in leisure at the 24-hour fitness center, complimentary Wi-Fi, and the arcade/game room. Additional perks include a communal living room and a banquet hall.

Dining Experience

Savor international cuisine at Loft restaurant with a bar/lounge, or opt for 24-hour room service. Enjoy a cooked-to-order breakfast at your convenience.

Business and Events

Conduct business effortlessly with the business center, express check-out, and dry cleaning services. Make use of the conference space and meeting rooms, ideal for events.

Immerse yourself in luxury at Pentahotel Moscow, Arbat, centrally located for exploring Moscow's key attractions. Book now for a sophisticated stay experience.

Rooms & rates

Pick your dates. Prices are live, not cached.

penta Standard Room Twin

Sleeps 3 · 20 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Shower

<p><strong>2 Twin Beds</strong></p><p>215 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi (25+ Mbps; 3-device limit) </p><p><b>Entertainment</b> - 42-inch Smart TV, satellite channels, and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and local meal delivery service</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and a hair dryer</p><p><b>Practical</b> - Safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

penta Standard Room Double.

Sleeps 3 · 20 m² · Queen Bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Shower

<p><strong>1 Queen Bed</strong></p><p>215 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi (25+ Mbps; 3-device limit) </p><p><b>Entertainment</b> - 42-inch Smart TV, satellite channels, and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and local meal delivery service</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and a hair dryer</p><p><b>Practical</b> - Safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)</p><p><b>Accessibility</b> - Wheelchair-width doorways</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Penta Suite

Sleeps 3 · 33 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>355 sq feet, located on the top floor </p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Internet</b> - Free WiFi (25+ Mbps; 3-device limit) </p><p><b>Entertainment</b> - 42-inch Smart TV, satellite channels, and iPod dock</p><p><b>Food & Drink</b> - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Room (Plus Room)

Sleeps 3 · 27 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>291 sq feet, located on the top floor </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi (25+ Mbps; 3-device limit) </p><p><b>Entertainment</b> - 42-inch Smart TV, satellite channels, and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and local meal delivery service</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Conference space
  • Health or beauty spa nearby
  • 24-hour fitness facilities
  • Wheelchair-accessible fitness center
  • Offsite parking discounted rates available
  • Breakfast available (surcharge)
  • Wheelchair-accessible on-site restaurant
  • 24-hour front desk
  • Accessible airport shuttle
  • No accessible airport shuttle
  • Accessible shuttle
  • Arcade/game room
  • Banquet hall
Show all 36 amenities
  • Books
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Elevator
  • Express check-in/check-out
  • Express check-out
  • Free airport transportation
  • Handrails in stairways
  • Housekeeping on request
  • LED light bulbs
  • Library
  • Lot hours - 24 hours
  • Luggage storage
  • Multilingual staff
  • No accessible shuttle
  • Reusable tableware only
  • Smoke-free property
  • Stair-free path to entrance
  • Stereo
  • Television in common areas
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom

Location

© OpenStreetMap contributors

Ulitsa Novy Arbat, 15, Moscow, Moscow, 119002, Moscow, RU

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.8113 reviews

− Unfair charges− Poor cleanliness
Cleanliness6.5
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money6.4

I do not recommend this hotel at all — for the sake of your safety and your money

2.0

This hotel is very, very, very bad. They unfairly took 34,000 rubles from me, just because they claimed there was some dirt in the bathroom, even though we were a family. The hotel does not respect its guests at all, and it is not clean.

GoPlaces47641119364 · SA · 2025-08-02

Poor and disappointing service

4.0

The service at this hotel was the poorest I had across my two week stay in Russia . The rooms were not cleaned for two days in a row despite my notifying the staff, the staff were unhelpful when I asked them to help me make a restaurant reservation because I didn’t speak Russian . The breakfast I ordered took too long: the eggs came after the toast was cold and they were not as requested but the bigger issue is the staff is unapologetic and makes it feel like it is yours fault ! The hotel is badly placed for taxis also as there is nowhere to park in front . The rooms were comfortable but there was nowhere conditioner or cotton buds or basic items other than shampoo and shower gel. A poor experience : would not stay again.

nkadhim · GB · 2024-12-15

I will definitely come back

10.0

perfect location and really friendly staff 100 % recommend to anyone . Rooms are really clean and spotless. Every member of staff was really friendly and helpful - Thanks the management team. I can definetly visit again without any doubt . Breakfast also was almost perfect- service foods too many options and tasty

aydinSS · TR · 2024-09-29

Bad experience

4.0

Very bad experience, there id no parking in front the hotel and no service to take care of the luggages you have to carry them by yourself to your room And the reception is on the third floor The cleaning id very bad and the are not providing iron .

shammahr2024 · 2024-07-15

Moscow is perfect!

10.0

Russia and Moscow liked it very much The hotel is located in the center, the view is beautiful - the street, in the evening the lights are on. Service is good they put us hygienic shower in the room we see this for the first time. We decided to stay longer in Moscow and were given a 10% discount after registering with Penta Friend. there are a lot of people at breakfast but the food is good there are many shops around we will be back and looking forward to seeing them again

290alalih · 2023-07-01

Great location, comfortable, convienient but needs work

4.0

POSITIVE : location of hotel, size of breakfast hall, amazing bedroom sofas, comfy beds NEGATIVE : Monitor your housekeeping staff as they seem from my experience of my stay l not cleaning at all and alot of dirt and dust accumulate in the following areas 1. Dust on kettle 2. Alot of dust on phone - which means they don't clean the room phones. Alot of germs accumulate on phone mouth pieces 3. They didn't mop the floor of the bathroom for over 3 days. I cut myself and blood leaked onto the bathroom floor and it was never cleaned for over 3 days. We had to complain to reception This is to the management please monitor your team to ensure they are not avoiding their responsibilities when it comes to cleaning, are you aware how many germs accumulate on sneakers when walking back onto the room carpet. Service Reception staff was polite Food and beverage staff - you need to focus on the chef as he is very inflexible and demonstrated unwillingness to take a request to make cheese omelette and insisted that we take an omelette he cooked earlier. If your service doesn't include adding cheese on omelette it would be very wise to emphasise this however if you don't add cheese or other condiments then you are very behind in world standards when it comes to live stations. Once again please monitor the chef. The coffee table in the room is too large and limits movement space try in the future to add smaller coffee tables I have added pictures of where dust has gathered even though housekeeping visited our room they didn't clean it which is in itself disgusting but as hotel management you are paying staff but not to avoid their responsibilities and miss parts of their work. Please note they did offer to check after we complained and when they came we were not available at the time.

Dawrath57 · 2023-04-26

Good to know

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

›General

Individually-wrapped food options are available for dinner

›Sustainability Certifications

Property confirms they are implementing guest safety measures

›Pets

Service animals are exempt from fees/restrictions

›General

Individually-wrapped food options are available for breakfast

›General

Individually-wrapped food options are available for lunch

›General

Guest accommodation is sealed after cleaning

›Check-in & Check-out

Contactless check-out is available

›General

Gloves are available to guests

›General

Guests are provided with free hand sanitizer

›Pets

Pet max weight (per pet) in kg is 10

›General

Staff temperature checks are conducted regularly

›General

Cashless transactions are available

›General

Masks are available to guests

›Pets

Pets cannot be left unattended

›General

Events/parties not allowed

›Guest type

Essential workers only - NO

›General

Individually-wrapped food options are available

›General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

›General

Staff wears personal protective equipment

›Pets

Pets allowed

›Covid

Property does not offer onsite COVID-19 testing

›General

Food service has been amended for enhanced safety

›General

Property is cleaned with disinfectant

›General

Reservation might be required for some facilities onsite

›Pets

Pet max weight (per pet) in lb is 22

›General

Individually-wrapped food options are available through room service

›General

Social distancing measures are in place

›General

Property follows sanitization practices of Ecolab (3rd party expert - Global)

›General

Professional property host/manager

›General

Protective clothing is available to guests

›Check-in & Check-out

Contactless check-in is available

›Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures

›Health & Safety

Property does not require health documentation at check-in

›General

Shield between guests and staff in main contact areas

›Pets

Service animals are allowed

›General

Masks are compulsory at the property