Sleepfare

Four Points by Sheraton Auckland

★★★★ 396 Queen Street, Auckland, NZ

8.5 guest rating· 1393 reviews

About this hotel

Luxurious Accommodation in Auckland

Modern Amenities : Four Points by Sheraton Auckland offers a range of modern amenities including a fitness centre, restaurant, and bar for guests to enjoy during their stay.

Convenient Location : Situated just 2.6 km from Masefield Beach, the hotel is centrally located near popular attractions such as Auckland Town Hall and Auckland Art Gallery.

Business and Leisure : Whether you're traveling for business or leisure, our hotel caters to all guests with a business centre, cooked buffet breakfast, and comfortable rooms equipped with all the essentials.

Experience luxury and convenience at Four Points by Sheraton Auckland. Book your stay now for an unforgettable experience.

Rooms & rates

Pick your dates. Prices are live, not cached.

Room, 2 Twin Beds

Sleeps 2 · 26 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>2 Twin Beds</strong></p><p>280 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch TV with premium channels and streaming services</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible doorway width (inches): 315</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p>

Room, 1 King Bed

Sleeps 2 · 23 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>1 King Bed</strong></p><p>247 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch TV with premium channels and streaming services</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible doorway width (inches): 315</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p>

Room, 1 King Bed

Sleeps 2 · 23 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Wheelchair-accessible bathroom vanity

<p><strong>1 King Bed</strong></p><p>247 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch TV with premium channels and streaming services</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead, shower grab bar height (inches): 354, roll-in shower, closed-captioned TV, bathroom emergency pull cord, wheelchair-accessible doorway width (inches): 315, wheelchair-accessible vanity height (inches): 339, roll-in shower width (inches): 3189, lever door handles, toilet grab bar height (inches): 280, grab bar in shower, low-height view port in door, visual fire alarm, wheelchair-width doorways, low-height electrical outlets in bathroom, and wheelchair-accessible bathroom vanity</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p>

Suite, 2 Bedrooms, Tower (View)

Sleeps 4 · 90 m² · 2× Double bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>2 Double Beds</strong></p><p>968-sq-foot soundproofed room, balcony with city views </p><br/><p><b>Layout</b> - 2 bedrooms, dining area, and sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch TV with premium channels and streaming services</p><p><b>Food & Drink</b> - Kitchenette with microwave, dishwasher, cookware/dishware, and coffee/tea maker</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible doorway width (inches): 315</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Room, 1 King Bed, Tower

Sleeps 2 · 33 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>1 King Bed</strong></p><p>355-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch TV with premium channels and streaming services</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible doorway width (inches): 315</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p>

Suite, 1 King Bed

Sleeps 3 · 50 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>1 King Bed</strong></p><p>539-sq-foot room with city views </p><br/><p><b>Layout</b> - Bedroom, dining area, and sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch TV with premium channels and streaming services</p><p><b>Food & Drink</b> - Kitchenette with microwave, dishwasher, cookware/dishware, and coffee/tea maker</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible doorway width (inches): 315</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Room, 1 King Bed, Tower

Sleeps 2 · 23 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>1 King Bed</strong></p><p>247-sq-foot room with city views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch TV with premium channels and streaming services</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible doorway width (inches): 315</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p>

Corner Room with King Bed

Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Guests in this corner room enjoy a Four Comfort bed, bottled water and complimentary high speed internet.

Superior Sky Tower Room with King Bed

Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Guests in this city view room enjoy a Four Comfort King bed, complimentary high speed internet and bottled water.

Superior Room with Two Double Beds

Sleeps 2 · 26 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Guests in this room enjoy Four Points signature twin double beds, complimentary high-speed internet, Chromecast, spacious bathroom and more.

Amenities

  • Free WiFi
  • Fitness facilities
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
Show all 60 amenities
  • Non-smoking throughout
  • Auditory guidance
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Electric vehicle charging station
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Food delivered to guest room
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Higher level toilet
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

396 Queen Street, Auckland, NZ

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.51393 reviews

+ Friendly staff+ Great location− Room size− Parking organization
Cleanliness8.1
Service9.1
Location9.1
Room Quality8.0
Amenities8.6
Value for Money8.0

Great Hotel

8.0

Centrally located . Good facilities

Selwyn · NZ · 2026-07-25

Perfect

9.0

Great location, staff welcoming, rooms clean and super comfy bed. Bonus having the Churchill rooftop bar and restaurant. Makes for the perfect stay.

− NA

Valerie · NZ · 2026-07-24

From start to finish, I received exceptional hospitality and had a wonderful stay.

10.0

The management, staff, accommodation, food, and service were excellent and exceeded my expectations. Everything was outstanding.

Donna · AU · 2026-07-24

My mom first NZ trip

9.0

I had a wonderful stay at Four Points by Sheraton Auckland. The hotel is in a fantastic location in the heart of the city, making it easy to walk to restaurants, shops, and popular attractions. The room was clean, modern, comfortable, and well maintained. The bed was very comfortable, which helped me get a good night's sleep after a day of sightseeing. The staff were friendly, professional, and always willing to help with any questions. I also appreciated the smooth check-in and check-out process. Overall, the hotel offered great service, a comfortable stay, and excellent value. I would definitely recommend Four Points by Sheraton Auckland to anyone visiting Auckland, and I would happily stay here again.

− The room was just in front of the lifts where it is a noisy.

Peanutbutter · MY · 2026-07-24

Awesome stay

10.0

Locating and comfort in all aspects

Suneth · LK · 2026-07-23

Overall was great.

10.0

Was easy to find and in a good location.

− The toilet door was a push door so there wasn’t privacy when using toilet.

Zianna · NZ · 2026-07-22

Good to know

Please note that there is a 2.75% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.

›Internet

WiFi is available in all areas and is free of charge.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 1 year old stay for free when using an available cot.

Children up to and including 12 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

›Pets

Pets are not allowed.

›Parking

Private parking is possible on site (reservation is not possible) and costs NZD 55 per day.