Room with Tatami Area and Garden View - Non-Smoking
Sleeps 4 · 42 m² · 2× Twin bed, 2× Futon Mat
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Kagetsuen
★★★★ Sengokuhara 1244-2, Hakone, JP
7.8 guest rating· 1160 reviews
About this hotel
Tranquil Oasis in Hakone
Hot Spring Bath and Mountain Views
Indulge in the relaxing hot spring bath and admire stunning mountain views from select units at Kagetsuen. Each unit is thoughtfully equipped with modern amenities for a comfortable stay.
Delicious Dining and Recreational Activities
Savor delectable meals at the in-house restaurant and start your day with a buffet breakfast. Engage in a friendly game of table tennis for some fun-filled moments during your stay.
Geothermal Area and Nearby Attractions
Located in a geothermal area, Kagetsuen offers easy access to various hot springs for ultimate relaxation. Explore nearby attractions like Fuji-Q Highland and Lake Kawaguchi for a memorable vacation.
Book now to experience a rejuvenating getaway at Kagetsuen in Hakone!
Rooms & rates
Twin Room with Garden View
Sleeps 2 · 21 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Japanese Room, Non Smoking
Sleeps 3 · 3× Futon Mat
- Desk
- Air conditioning
- Private bathroom
- Free WiFi
- TV
Comfort Twin Room, Non Smoking, Garden View (With Tatami Area)
Sleeps 4 · 2× Twin bed, 2× Futon Mat
- Desk
- Air conditioning
- Private bathroom
- Separate bathtub and shower
- Deep soaking bathtub
Renovated Room with Tatami Area and Garden View - Non-Smoking
Sleeps 4 · 42 m² · 2× Twin bed, 2× Futon Mat
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Deluxe Twin Room
Sleeps 2 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Economy Double Room - Non-Smoking
Sleeps 2 · 14 m² · Double bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- TV
Twin Room with Garden View - Smoking
Sleeps 2 · 21 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Japanese-Style Room
Sleeps 3 · 28 m² · 3× Futon Mat
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
Superior Twin Room with Garden View - Non-Smoking
Sleeps 3 · 63 m² · 2× Twin bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Amenities
- Free WiFi
- Spa/wellness center
- Hot spring bath
- Free Parking
- Restaurant
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Non-smoking rooms
- Access to health care professionals
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Designated smoking area
- Face masks for guests available
Show all 39 amenities
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Karaoke
- Key access
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Public Bath
- Smoke alarms
- Staff adhere to local safety protocols
- Table tennis
- Thermometers for guests provided by property
- Vending machine - drinks
- Vending machine - snacks
Location
Sengokuhara 1244-2, Hakone, JP
- Check-in
- from 03:00 PM to 10:00 PM
- Check-out
- until 11:00 AM
What guests say7.81160 reviews
+ Good amenities+ Friendly service− Cleanliness issues− Location may be inconvenient for some
Cleanliness6.3
Service8.2
Location7.8
Room Quality7.7
Amenities7.8
Value for Money8.2
朝食は最高。でも、駅から遠いし、部屋からの眺めも最悪で、
4.0朝食が美味しかった スタッフの方が感じがよかった。
− 部屋の電気ポット使ったが、水が既に入っていて嫌だった。 部屋のスリッパは使い捨てにして欲しい。気持ち悪くて使いたくない。結果、靴で過ごすことになり落ち着かない。 浴衣が洗ってあるのだろうけど、人の体臭が残っている様な臭いだった。 部屋のランプの電気、スイッチの鎖が使いにくい様に巻き付けてあった。使うなということ？ ホテルの公式サイトには売店はコンビニ並に揃えてるとあったが、全くそんな事なかった。
Guest review
8.0スタッフが親切。
− 仕方ないがお風呂場脱衣場の隅っこが汚い。 2Fの個室風呂です。
Spacious room ! Lack of communication from staff.
7.0The room was very spacious and clean. Frustrating that was no coffee available. The hotel is quite old ! But the views were nice. If you travel by bus from Tokyo the bus stops by the hotel.
− Staff didn’t speak English. When i arrived at 15.00 no one explained that I needed to book or reserve dinner. The solution was to buy a ramen cup! Not really what i expected. Hotel was not busy at all and I’m sure they could provide a soup or an omelette.
最高
10.0貸切風呂があったこと！ 駐車場無料
− 鍵オートロックだったらもっと最高でした。
Guest review
7.0The location and the quiet
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
When booking half board, note that drinks are not included.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
›Parking
Free private parking is possible on site (reservation is not needed).
›Pets
Pets are not allowed.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for ¥2,500 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.