Hakone Airu

★★★★ 499-1 Yumoto, Hakone, Kanagawa, 250-0311, Hakone, JP

9 guest rating· 168 reviews

About this hotel

Escape to a serene hideaway at Hakone Airu, where tradition meets luxury in the heart of Hakone.

Relax and Rejuvenate

Indulge in blissful onsite massages and soak in our rejuvenating hot springs, designed to melt away your stress in a tranquil environment.

Culinary Delights

Savor authentic Japanese cuisine at our exclusive restaurant, enjoy casual bites at the coffee shop, or unwind with a drink at the bar/lounge—all crafted to elevate your dining experience.

Comfort and Convenience

Our 15 beautifully appointed guestroom features include private furnished balconies, 55-inch LCD televisions, and complimentary Wi-Fi. With meticulous attention to detail and exceptional service, we ensure a delightful stay.

Embark on an unforgettable journey and book your stay at Hakone Airu today!

Rooms & rates

Pick your dates. Prices are live, not cached.

Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner) with open-air bath + Private Meal

Sleeps 4 · 20 m² · 4× Futon Mat

Desk
Private bathroom
Separate bathtub and shower
Spring water bathtub
Baby bath

<p><strong>4 Twin Futons</strong></p><p>215-sq-foot soundproofed room, furnished balcony with mountain views </p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV, digital channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - A down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, desk, and highchair; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p>Non-Smoking</p>

Standard Room, Non Smoking, Mountain View 2F with open-air bath, Room Only, Check Out 11am

Sleeps 4 · 20 m² · 4× Futon Mat

Desk
Private bathroom
Separate bathtub and shower
Spring water bathtub
Baby bath

<p><strong>4 Twin Futons</strong></p><p>215-sq-foot soundproofed room, furnished balcony with mountain views </p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV, digital channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - A down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, desk, and highchair; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p>Non-Smoking</p>

Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner) with open-air bath + Private Meal

Sleeps 4 · 20 m² · 4× Futon Mat

Desk
Private bathroom
Separate bathtub and shower
Spring water bathtub
Baby bath

<p><strong>4 Twin Futons</strong></p><p>215-sq-foot soundproofed room, furnished balcony with mountain views </p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV, digital channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - A down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, desk, and highchair; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p>Non-Smoking</p>

Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner) with open-air bath + Private Room Meal

Sleeps 4 · 20 m² · 4× Futon Mat

Desk
Private bathroom
Separate bathtub and shower
Spring water bathtub
Baby bath

<p><strong>4 Twin Futons</strong></p><p>215-sq-foot soundproofed room, located on the top floor, furnished balcony with mountain views</p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV, digital channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - A down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, desk, and highchair; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p>Non-Smoking</p>

Standard Room, Non Smoking, Mountain View 2F (Steak Dinner) with open-air bath + Private Room Meal

Sleeps 4 · 20 m² · 4× Futon Mat

Desk
Private bathroom
Separate bathtub and shower
Spring water bathtub
Baby bath

<p><strong>4 Twin Futons</strong></p><p>215-sq-foot soundproofed room, furnished balcony with mountain views </p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV, digital channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - A down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, desk, and highchair; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p>Non-Smoking</p>

Superior Room, Non Smoking, Mountain View 3F - Dinner Included, Check out 9am, Open-air bath

Sleeps 4 · 20 m² · 4× Futon Mat

Desk
Private bathroom
Separate bathtub and shower
Spring water bathtub
Baby bath

<p><strong>4 Twin Futons</strong></p><p>215-sq-foot soundproofed room, furnished balcony with mountain views </p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV, digital channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - A down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, desk, and highchair; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p>Non-Smoking</p>

New Year Limited Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

Sleeps 4 · 20 m² · 4× Futon Mat

Desk
Private bathroom
Separate bathtub and shower
Spring water bathtub
Baby bath

<p><strong>4 Twin Futons</strong></p><p>215-sq-foot soundproofed room, furnished balcony with mountain views </p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV, digital channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - A down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, desk, and highchair; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p>Non-Smoking</p>

New Year Limited Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

Sleeps 4 · 20 m² · 4× Futon Mat

Desk
Private bathroom
Separate bathtub and shower
Spring water bathtub
Baby bath

<p><strong>4 Twin Futons</strong></p><p>215-sq-foot soundproofed room, furnished balcony with mountain views </p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV, digital channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - A down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, desk, and highchair; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p>Non-Smoking</p>

Deluxe Room, Non Smoking, Mountain View 4F (Sashimi Dinner) with open-air bath + Private Room Meal

Sleeps 4 · 20 m² · 4× Futon Mat

Desk
Private bathroom
Separate bathtub and shower
Spring water bathtub
Baby bath

<p><strong>4 Twin Futons</strong></p><p>215-sq-foot soundproofed room, located on the top floor, furnished balcony with mountain views</p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV, digital channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - A down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, desk, and highchair; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p>Non-Smoking</p>

Deluxe Room, Non Smoking, Mountain View 4F with open-air bath, Room Only, Check Out 11am

Sleeps 4 · 20 m² · 4× Futon Mat

Desk
Private bathroom
Separate bathtub and shower
Spring water bathtub
Baby bath

<p><strong>4 Twin Futons</strong></p><p>215-sq-foot soundproofed room, located on the top floor, furnished balcony with mountain views</p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV, digital channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - A down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, desk, and highchair; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p>Non-Smoking</p>

Amenities

Free WiFi
Free long-term parking
Free self parking
Free valet parking
Breakfast available (surcharge)
Front desk (limited hours)
Safe-deposit box at front desk
Area shuttle (surcharge)
Bus station shuttle (surcharge)
Concierge service
Couples/private dining
Designated smoking area
Designer stores on site
Elevator

Show all 22 amenities

Gift shops or newsstand
Kaiseki meal
Luggage storage
Multilingual staff
Shopping on site
Tea service
Terrace
Wheelchair accessible

Location

© OpenStreetMap contributors

499-1 Yumoto, Hakone, Kanagawa, 250-0311, Hakone, JP

Check-in: from 03:00 PM to 06:30 PM
Check-out: until 10:00 AM

What guests say9168 reviews

+ Excellent service+ Beautiful scenery− Steep walk to the station

Cleanliness9.0

Service9.5

Location8.5

Room Quality9.0

Amenities9.0

Value for Money8.5

This place is just stunning and is designed to support a relaxed vibe with the most beautiful views. As a creative this
6.0
Location was beyond stunning. Facilities and decor were just beautiful. An extremely well designed hotel that gave a relaxed feel which matched the outdoor surroundings.
− The staff were not welcoming, helpful or accommodating. They dd not reply to queries or messages via booking.com and came across as abrupt/rude. Also the futons have mould on them and this could be smelled in the room.
amanda · GB · 2026-07-25

Great food and luxurious stay
10.0
Great and luxurious room, I had a private Onsen which was really nice. Amazing view of the mountains from the balcony and great food
− While it is only ten minutes away from the train station, be sure to take a taxi or a bus, because the road includes a very steep hill
Daniel · IL · 2026-07-25

Det var övervakningen, maten, hjälpsamheten som var dålig. Men rummet var jättebra.
4.0
Rummet var stort och de bäddade upp fint. Terrassen badrummet också helt okej.
− Man kände sig övervakad, ingen information vid incheckningen. Vi kom dit 13. 00 incheckningar 15. 00 och de satt och spara i soffan med vatten och tvättlapp och sen inget mer. Vid utcheckning så frågade vi om närmaste apotek. Svaret från personalen var jag är ny jag vet ingenting. Och så kan det vara men då kollar man med personalen som är erfaren och det gjorde han inte. Utan det är bara så här vi vet inte. Middagen och maten var inte alls något speciellt bra. Det var torrt ingen smak så vi avbokade middagen andra kvällen och gick ut och åt istället.
Frida · SE · 2026-07-24

A happy comfortable stay, with an authentic experience.
10.0
A lovely stay, with welcoming and kind staff. Very comfortable beds (I was worried about this!).
Louise · GB · 2026-07-24

Guest review
8.0
Onsen Personeel Ryokan
− Het vegetarisch eten was aan de flauwe kant. Waren ze ook echt niet gewoon...
Stinckens · BE · 2026-07-23

Good to know

Hot springs access available from 3:00 PM to 9:00 AM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

A car is not required for transportation to and from this property.

Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

›Pets

Pets not allowed

›Children and extra beds

No rollaway/extra beds available

›Guest type

Essential workers only - NO

›Covid

Property does not offer onsite COVID-19 testing

›Payment

Cash deposit required

›General

Private host property

›Children and extra beds

No cribs (infant beds) available

›Health & Safety

Property does not require health documentation at check-in

›General

Unicode Support true