★★★★ 9787 Katy Freeway 77024, Houston, US
9.8 guest rating· 471 reviews
Luxurious Accommodations
Hotel ZaZa Houston Memorial City offers elegantly designed rooms with modern amenities including flat-screen TVs, private bathrooms, and some with balconies. Each room provides a comfortable and stylish retreat for guests.
Dining and Entertainment
Indulge in a delicious American breakfast each morning at the on-site restaurant or unwind with a cocktail at the bar. With an additional restaurant on the premises, guests can enjoy a variety of dining options without leaving the hotel.
Convenient Facilities and Services
From the outdoor swimming pool to the fitness center, Hotel ZaZa Houston Memorial City provides ample opportunities for relaxation and recreation. The 24-hour front desk, business center, and proximity to popular attractions make it a convenient choice for both leisure and business travelers.
Experience luxury and convenience at Hotel ZaZa Houston Memorial City. Book your stay now for an unforgettable experience.
Pick your dates — prices are live, not cached.
Sleeps 2 · 41 m² · 2× Extra-large double bed (Super-king size)
Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a mini-bar, a seating area, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.
Sleeps 2 · 56 m² · Extra-large double bed (Super-king size)
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite has air conditioning, a mini-bar, a flat-screen TV with satellite channels and a balcony. The unit has 1 bed.
Sleeps 4 · 32 m² · Extra-large double bed (Super-king size)
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a private entrance, a mini-bar, a seating area and a flat-screen TV with satellite channels. The unit offers 1 bed.
Sleeps 4 · 41 m² · 2× Extra-large double bed (Super-king size)
Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, a mini-bar and a wardrobe. The unit offers 2 beds.
Sleeps 4 · 37 m² · Extra-large double bed (Super-king size)
Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a mini-bar, a seating area and a flat-screen TV with satellite channels. The unit has 1 bed.
Sleeps 3 · 37 m² · Extra-large double bed (Super-king size)
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a mini-bar, as well as a wardrobe. The unit offers 1 bed.
Sleeps 3 · 60 m² · King bed
<p><strong>1 King Bed</strong></p><p>650 sq feet </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - 24-hour room service and minibar (fees may apply)</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p>Non-Smoking</p>
Sleeps 3 · 56 m² · King bed
<p><strong>1 King Bed</strong></p><p>600-sq-foot room with a balcony/patio </p><br/><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - 24-hour room service and minibar (fees may apply)</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p>Non-Smoking</p>
Sleeps 3 · 82 m² · King bed
<p><strong>1 King Bed</strong></p><p>880-sq-foot room with city views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - 24-hour room service and minibar (fees may apply)</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p>Non-Smoking</p>
Sleeps 3 · 46 m² · King bed
<p><strong>1 King Bed</strong></p><p>500-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - 24-hour room service and minibar (fees may apply)</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p>Non-Smoking</p>
9787 Katy Freeway 77024, Houston, US
Afternoon at the pool!
10.0Patricia at the pool bar was amazing. So attentive and great service all afternoon.
Fantastic
10.0Service is always the best but Walter from room service was TOP notch
Ok but will stay elsewhere next time.
7.0Room was very clean and comfortable, lots of towels and robes. WiFi worked well. Staff great and friendly.
− Breakfast ok but on the two occasions I had it it was lukewarm, bacon/sausage and eggs shouldn't be difficult for a multi-star hotel. Fish and chips poor. No coffee and tea making facilities in the room although there is a station near the elevators if you wish to wander there in your jammies. Asked for early check-in in advance of arrival. We arrived about 12 (as prior advised) and clearly they hadnt even considered our request. Waited 1.5 hrs to get into room and that was after having to go back to reception to see what was happening. And of course there was an additional fee.
Unprofessional front desk staff & Manager
3.0Beautiful interior design in the lobbies
− The evening front desk staff could use a lot of training. They were extremely unprofessional and treated us poorly. The manager also didn’t come out to de-escalate the situation. I was asked to leave my bed at 1 a.m. in the middle of the night to go to the reception to look for a reservation that I had made and confirmed earlier that morning at the front desk. Instead of first checking their records with their internal staff, they chose the option of rudely harassing their guests in the middle of the night and exchanging words with my partner. Even when we showed proof that the reservation and payment had been done & confirmed earlier that morning. I was so disappointed &disgusted. The experience left a very bad taste in my mouth.
Would NOT recommend
3.0The restaurant servers are very nice and friendly.
− The night front desk staff are unprofessional and cold. They do not know how to handle hotel guests in a professional manner.
10/10 staycation!
10.0Booked a staycation for me and some girl friends to celebrate a birthday and our expectations were exceeded. The valet was convenient and kind, front desk got us checked in quickly and had a room ready early which is always a bonus. We rented a cabana and our waitress, Joyce was the sweetest and made sure we had everything we needed. Back in the room of course we had to order room service and Walter was an angel!! He came back and forth multiple times for us and we were so thankful. I will definitely be returning to zaza for more short or long term stays! Can’t recommend enough!
Please note that for rates that include breakfast, one voucher is provided each day of the guests' stay, to be used towards the the cost of breakfast.
Please note the shuttle service is only available on Friday and Saturday.
Reservations Required at the Pool during COVID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
WiFi is available in all areas and is free of charge.
When booking more than 2 rooms, different policies and additional supplements may apply.
Pets are allowed. Charges may be applicable.
Private parking is possible on site (reservation is not needed) and costs USD 46 per day.
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$150 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.