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The Westin Cozumel

★★★★ Carretera Costera Norte Km. 4.8, Cozumel, QROO, Cozumel, MX

8.4 guest rating· 403 reviews

About this hotel

Experience the ultimate getaway at The Westin Cozumel, where luxury meets relaxation in beautiful coastal surroundings.

Spa Indulgence

Pamper yourself at our rejuvenating spa, offering a range of massages, body treatments, and facials to revitalize your body and soul.

Culinary Delights

Savor local and international cuisine at our on-site restaurant, Cuzamil, while enjoying the convenience of 24-hour room service and a refreshing poolside bar.

Recreation and Relaxation

Unwind in our outdoor pool, invigorate your senses in the sauna, or stay active in our 24-hour fitness center, with complimentary internet and personalized concierge services to meet all your needs.

Elevate your vacation experience – book your stay at The Westin Cozumel today!

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Rooms & rates

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Suite, 1 Bedroom, Ocean View

Sleeps 2 · 58 m² · King bed

  • Desk
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Accessible bathtub
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p>624-sq-foot room, deck/patio with ocean views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch LED TV and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p>

Classic Room, 2 Queen Beds, Balcony

Sleeps 4 · 42 m² · 2× Queen Bed

  • Desk
  • Private bathroom
  • Bathroom grab bars
  • Lowered electrical outlets in bathroom
  • Accessible bathtub

<p><strong>2 Queen Beds</strong></p><p>452-sq-foot room, balcony with ocean views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch LED TV and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p>

Classic Room, 1 King Bed, Balcony

Sleeps 3 · 42 m² · King bed

  • Desk
  • Balcony or patio
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Accessible bathtub

<p><strong>1 King Bed</strong></p><p>452-sq-foot room, balcony/patio with ocean views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch LED TV and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p>

Junior Suite, 1 King Bed, Ocean View

Sleeps 3 · 50 m² · King bed

  • Desk
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Accessible bathtub
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p>538-sq-foot room, deck/patio with ocean views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch LED TV and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p>

Studio Suite, 1 King Bed, Oceanfront

Sleeps 2 · 105 m² · King bed

  • Desk
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Accessible bathtub
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p>1130-sq-foot room, located on the top floor, balcony with ocean views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch LED TV and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p>

Junior Suite, 1 Bedroom, Ocean View

Sleeps 2 · 58 m² · King bed

  • Desk
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Accessible bathtub
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p>624-sq-foot room, deck/patio with ocean views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch LED TV and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p>

Junior Suite, 2 Queen Beds, Ocean View

Sleeps 4 · 50 m² · 2× Queen Bed

  • Desk
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Accessible bathtub
  • Coffee/tea maker

<p><strong>2 Queen Beds</strong></p><p>538-sq-foot room, deck/patio with ocean views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch LED TV and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p>

Presidential Suite, 1 Bedroom, Ocean View

Sleeps 2 · 122 m² · Double bed

  • Desk
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Accessible bathtub
  • Coffee/tea maker

<p><strong>1 Double Bed</strong></p><p>1313-sq-foot room, located on the top floor, balcony with ocean views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch LED TV and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p>

Studio Suite, 1 King Bed, Oceanfront

Sleeps 2 · 82 m² · King bed

  • Desk
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Accessible bathtub
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p>883-sq-foot room, located on the top floor, balcony with ocean views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch LED TV and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p>

Classic Room, 1 King Bed, Ocean View

Sleeps 3 · 38 m² · King bed

  • Desk
  • Private bathroom
  • Bathroom grab bars
  • Lowered electrical outlets in bathroom
  • Accessible bathtub

<p><strong>1 King Bed</strong></p><p>409-sq-foot room with ocean views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 43-inch LED TV and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p>

Amenities

  • Free WiFi
  • Pool sun loungers
  • Wheelchair-accessible pool
  • Full-service spa
  • Wheelchair-accessible spa
  • Sauna
  • 24-hour fitness facilities
  • Fitness facilities
  • Wheelchair-accessible fitness center
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Breakfast available (surcharge)
  • Vegetarian breakfast available
Show all 55 amenities
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
  • 24-hour front desk
  • Accessible shuttle
  • Change of bed sheets (on request)
  • Comprehensive recycling policy
  • Concierge service
  • Conference center
  • Elevator
  • Energy-saving switches
  • Express check-in/check-out
  • Express check-out
  • Food and water bowls
  • Free wired internet
  • Garden
  • Grocery/convenience store
  • Housekeeping on request
  • Litter box
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • No accessible shuttle
  • No single-use plastic stirrers
  • Playground on site
  • Porter/bellhop
  • Proposal/romance packages available
  • Reception hall
  • Recycling
  • Rooftop garden
  • Scuba diving on site
  • Smoke-free property
  • Snorkeling on site
  • Stair-free path to entrance
  • Steam room
  • Terrace
  • Tours/ticket assistance
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Wedding services
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Carretera Costera Norte Km. 4.8, Cozumel, QROO, Cozumel, MX

Check-in
from 03:00 PM to anytime
Check-out
until 11:00 AM

What guests say8.4403 reviews

+ Excellent food+ Great service from specific staff− Cleanliness issues− Inconsistent service from front desk
Cleanliness4.5
Service9.2
Location9.0
Room Quality8.6
Amenities8.8
Value for Money9.0

Muy Recomendable

10.0

Habitacion

Negrete · MX · 2026-07-22

Very, very disappointing, which is sad because we had such a great experience here last year.

5.0

Nice, big room. The snorkeling off the beach was awesome. The lobby bar is excellent. The service by some was very good.

− The food was worse than the all - inclusiveness we have stayed at. Last year the food was MUCH better here. The walls are very thin, making sleep difficult. The umbrellas on the beach are cheap and poor. The decline in food and overall service since we were here last year is WAY down.

Toby · US · 2026-07-19

Everything on the water!

8.0

The staff were friendly and accommodating. The room was clean and just as described. We were disappointed that the restaurant in the separate building was closed, but the breakfast buffet was so good! Sara and Ruth in the spa gave the best massages and were so kind! Beautiful water and snorkeling right out front. We’ll be back!

Coastal29030676466 · 2026-07-18

We plan on visiting Cozumel again!

10.0

Our house keeper, Lorenzo, was amazing. He made sure we had everything we needed. The rooms were nice and the atmosphere was very chill. We had the best beach area for snorkeling around.

Y2963XXstephanieh · 2026-07-18

Convenient and relaxing

8.0

Breakfast was fantastic! So nice that everything is so close to water.

− The restaurant in the separate building was closed.

Christine · US · 2026-07-18

Beautiful Property, But We Should Have Been Warned About the Renovations

6.0

We recently stayed at The Westin Cozumel and came away with mixed feelings. There is a lot to like about this resort. The staff was friendly, professional, and genuinely tried to be helpful throughout our stay. The rooms are modern, clean, and comfortable, and the ocean views are spectacular. Unfortunately, our overall experience was overshadowed by extensive renovations that were never disclosed before our arrival. Construction continued into the evening, including during dinner hours. The noise was clearly audible from our room on the 16th floor, making it difficult to relax after spending the day exploring the island. While I understand hotels occasionally need renovations, guests should be informed when the work is significant enough to affect their vacation. One of the biggest disappointments was the closure of Gaviotas, the resort’s oceanfront restaurant. Instead of dining in the beautiful beachfront setting shown in the promotional materials, dinner was served as a buffet in the hotel lobby. We often found ourselves eating just a few feet from the front desk while guests checked in and out. Construction crews were also working nearby, installing lighting around the pool area, with constant hammering, dust, and debris. It felt much more like eating in a busy hotel lobby than enjoying dinner at an upscale beachfront resort. What disappointed me most wasn’t the renovation itself. It was the lack of transparency. Had we known beforehand that the primary restaurant would be closed and that construction would be ongoing throughout much of the day and evening, we simply would have scheduled our vacation for another time. I would absolutely consider returning once the renovations are complete because the property itself has tremendous potential. Until then, I encourage anyone considering a stay to contact the hotel directly and ask detailed questions about the current status of the construction, restaurant availability, and any amenities that may be affected.

TexasManx · KERRVILLE, TEXAS · 2026-07-17

Good to know

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

›Pets

Maximum number of pets per room 2

›Pets

Only dogs and cats are allowed

›Pets

Service animals are exempt from fees/restrictions

›Children and extra beds

No rollaway/extra beds available

›Check-in & Check-out

Contactless check-out is available

›Pets

Pet max weight (per pet) in lb is 33

›General

Cashless transactions are available

›Pets

Pets cannot be left unattended

›Pets

Pets allowed

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available

›Pets

Pet max weight (per pet) in kg is 15

›Pets

Service animals are allowed

›Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)