Wyndham Panbil Batam♡

Great experience

10.0

Great and wonderful experience stay, Would highly recommend.

Wonderful Stay with Beautiful Surroundings ⭐⭐⭐⭐⭐

10.0

A Refined Retreat Surrounded by Nature Our stay was truly delightful from start to finish. The room was exceptionally comfortable. The surrounding natural landscape was absolutely beautiful—lush, serene, and a true highlight of the experience. The service overall was warm and professional. During our time in the restaurant, we met a Chinese lady in a suit (unfortunately we did not manage to catch her name) who shared helpful information about nearby attractions as well as the shuttle bus service, which added convenience to our stay. Breakfast was equally enjoyable. As for a small note of improvement, we were informed about the restaurant dress code (no tank tops allowed), and my daughter’s sleeveless halter neck attire was also addressed. While we fully respect the policy, it would have been appreciated if this had been communicated during check-in for better preparation. Similarly, the availability of the shuttle service would be beneficial to highlight upon arrival, as we only came to know of it later. Overall, it was a refined and enjoyable stay, and we truly appreciated the experience. We would gladly return.

Mostly hardware issues - which were bad enough to significantly bring down the rating

6.0

Due to the location (nothing in direct vicinity except perhaps few residences), this hotel seems to cater mainly to company events, meetings and weddings. Staff is generally warm with smiles everywhere. The mini bar is complimentary at check-in. There is a large barrel of mineral water for you to dispense as much as you like. WiFi throughout the property does not need a password. Breakfast was above average - note that all the coffee machines were very slow. Air-con was strong, but a tad noisy. The chief problems are about the hardware. The age and relative lack of regular maintenance shows through: - my in-room safe was faulty - the packet that contains my room keys has TWO different room numbers on it (obviously it was reused) - my closet light was faulty (in the sense that it won’t switch off when doors were closed; to speak a word of fairness, the reception sent help quite quickly to permanently switch off those faulty lights) - my conditioner ran out by the second night - my room pillows were way too soft; and the hotel did NOT have a neck support pillow - toiletries did not have a shaver (luckily I brought my own!) - the quality of slippers was terrible (luckily I brought my own disposable ones) - there’s a strange smell in my bathroom that I still cannot figure out what it is - the lift sensor for the room key card is pretty slow (so please be patient!)

Perfect as always

10.0

Anytime we have corporate visitors we stay here, always pleasant, the food is great, I recommend the 15th floor. Sartika in the Bella Vita was very helpful and friendly!

best hotel in batam in my opinion

10.0

wyndham panbil has always been on point and always been my number #1 pick for staycation in batam

Great short getaway with family

10.0

We had an overall great day at Wyndham Panbil Batam! My family truly enjoyed the experience. The atmosphere was pleasant, and it was a perfect spot for a quick getaway. We’ll definitely be back! We met friendly staff like Felicia too.