Lantana Galu Beach♡

Will do it again nice beautiful villas

10.0

Awesome place very big villas

Food tasting

10.0

The experience was awesome. The staff were friendly and welcoming The food was fresh and tasty, I recommend chef Mlewa.

NA

10.0

Excellent service from Robert at the restaurant.

Delicious food@le cafe

10.0

We had the most wonderful host,who attended our needs,the food was awesome

Service

10.0

Service was amazing, especially Robert!

BitterSweet!

6.0

Lantana Galu holds many good memories for me and my family. Our first visit was back in 2013, and since then, we have returned multiple times and experienced almost all the room types available. It has always been a special destination for us, which makes this review a bit bittersweet. It’s clear that some aspects of the property have changed over the years. A noticeable issue during this recent stay was that many features in the rooms now feel outdated. More concerning was the level of cleanliness. Several of our bedding items had visible stains, dirty mosquito nets and cobwebs on the windows, which significantly affected the overall comfort of our stay. Service was a mixed experience. I remember how, in the past, the grounds staff would warmly greet guests as you walked by, creating a welcoming atmosphere. This time, that energy seemed to be missing. Some staff members appeared disengaged or bored. In particular, I could not help but notice the pool attendant who never acknowledged us the entire time we were there, even though the kids and I spent over 6 hours in the pool area every day. He made us feel like we were inconveniencing him whenever we needed assistance. Another issue I found concerning was the hotel pool towel policy. Instead of providing pool towels at the poolside, guests are required to collect them from their hotel rooms. I found this didn't work well, especially when the housekeeping forgets to supply the pool towels, and you are forced to use the same ones you had the previous day. On one occasion, the situation became quite uncomfortable when another guest’s child approached me to ask if she could borrow one of my children’s used pool towels that were on an empty pool bed next to me. This is not something that guests should have to deal with at a hotel. I hope the hotel management will reconsider this approach or at least ensure consistent availability of pool towels in the rooms. On a positive note, the security guards in the pool/beach area were exceptionally helpful and always willing to go out of their way to assist. Robert also deserves mention, his service was outstanding. He was consistently polite, attentive, and proactive in checking in on us, which made a real difference to our experience. The food menu was another downside. It is quite limited, and if you’re on a meal plan package, it will start to feel repetitive by the second day. But given that the rooms come with fully equipped kitchens, it seems the setup might be intentional to encourage self-catering. Despite these shortcomings, Lantana still holds a special place in our hearts. The kids continue to love it, especially for its pools and beach access, and it remains their first choice whenever we visit Diani. With some attention here and there, I believe the property could easily return to the high standards we once enjoyed.