Fortuna Redwood Inn♡

Standard room for the price

8.0

Pretty standard room for the price. Clean and complimentary toiletries, along with the usual coffee machine and enough towels. Front desk was very helpful and recommending the Eel River Brewing Company for dinner. Had none of the problems mentioned in some of the older reviews so it appears they have upped their game.

Gross!!!

2.0

If I could give this a -100 I would. Unfortunately we listened to a family member who suggested this location because they know each other. We also Didn’t want to have to drive all the way to Eureka since our family was in Fortuna. Our family member called this location and asked if we can rent a room even though online availability was not possible and asked if we can have our two cats in the room we were told sure $80 Which apparently normally the rooms are $100. Money was definitely not the issue but convenience was. When we arrive to the hotel we waited a few minutes their kid said the owner was in the bathroom as soon as we got there he handed us a key to a room that was not made up he said his wife didn’t do her job and then handed us the master key and told us to go look for a room finally he gave us a different room number he had an errand to run with apparently A local druggie. We didn’t even give them any other info or Payment he told us we could pay the next day. We didn’t really want the responsibility of holding onto the master key so we waited for him to come back about 15 minutes later and gave him the key and he made a key to our room. We left for the day and left our cats there and arrived back around 11:30 PM my husband couldn’t get the door to open so we assumed that maybe the keys weren’t working properly I was walking back to the front office when I was greeted by his wife and told that I need to pay now. I told her no problem but we were told that we could pay the next morning she finally agreed that she would wait but it had to be cash because their credit card machine was not working. Throughout the night people were yelling the TV is broken I had no remote I had no towels for a shower there was no hand soap no soap and the bed was gross I slept on top of the blankets with my clothes on and covered my hair with that shirt in case there was lice. It was too late to drive anywhere else. I think next time I’d feel safer in my car. It was just a horrible experience and yes I told Pree about the experience she seemed uninterested. JUST DONT DO IT!

no solid employee at the reservation

2.0

I wait half an hour for the Check-in, because the owner was not at the front desk. In the Morning, I want to go in the shower, I can’t use it, because there was not a button to change it from the crane to the shower head. At next, I call the front desk. There was only the mother from the owner at the phone. She told, she don’t know, how she can help me, she don’t know, when he come and I should call again in a few hours. After 2 hours, i leaved the Hostel and Nobody was at the front desk again.

Misleading

4.0

We were expecting to be in the redwoods in the hotel. Pictures were misleading. It is an old holiday inn which showed it’s age. They advertised a “lumberjack breakfast” which it was far from it. The dog park is primarily rock. Disappointed.

Guest review

10.0

Rough area, but nice room and people that own the hotel definitely would stay again.

Guest review

4.0

the water would not shut off and the tub I stood in was slick Tape in tub was too worn to make it safe to stand in and the toilet leaked. The attendant was very helpful to find the cover for the key box. I honestly did not feel safe there.