Sleepfare

El Refugio Hotel Colca

★★★ Valle del Colca, Chivay, Arequipa, 4145, Chivay, PE

7.2 guest rating· 5 reviews

About this hotel

Scenic Views and Leisure Facilities

Take advantage of the terrace, garden, and complimentary wireless internet at El Refugio Hotel Colca. Relax in the arcade/game room, receive tour assistance, or enjoy a BBQ.

Dining and Entertainment Options

Savor meals at the restaurant or grab snacks at the cafe. Unwind with room service, a drink at the bar/lounge, or the daily full breakfast provided.

Comfortable Rooms and Convenient Amenities

Feel at ease in one of the 32 guestrooms with private balconies, rainfall showerheads, and free toiletries. Additional conveniences include a 24-hour front desk, luggage storage, and free self-parking.

Indulge in all these offerings and explore nearby attractions from El Refugio Hotel Colca.

Book your stay now for a memorable experience.

Rooms & rates

Pick your dates. Prices are live, not cached.

Double Room, 2 Double Beds

Sleeps 2 · 28 m² · 2× Double bed

  • Balcony or patio
  • Bathrobe
  • Private bathroom
  • Shower
  • Telephone

<p><strong>2 Double Beds</strong></p><p>301-sq-foot room, balcony/patio with mountain views </p><br/><p><b>Food & Drink</b> - Room service (limited)</p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Phone and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Triple Room

Sleeps 4 · 2× Queen Bed, Twin bed

  • Balcony or patio
  • Bathrobe
  • Private bathroom
  • Telephone
  • Hair dryer

<p><strong>2 Queen Beds and 1 Large Twin Bed</strong></p><p>Features a private balcony/patio</p><br/><p><b>Food & Drink</b> - Room service (limited)</p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead</p><p><b>Practical</b> - Phone and wardrobe or closet</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Family Suite

Sleeps 4 · King bed, 2× Twin bed

  • Balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower

<p><strong>1 King Bed and 2 Twin Beds</strong></p><p>Features a private balcony/patio</p><br/><p><b>Layout</b> - 2 bedrooms and sitting area</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Phone and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Double Room

Sleeps 2 · King bed

  • Balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>Features a private balcony/patio</p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Phone and wardrobe or closet</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Single Room

Sleeps 1 · 28 m² · 2× Twin bed

  • Balcony or patio
  • Bathrobe
  • Private bathroom
  • Shower
  • Telephone

<p><strong>2 Twin Beds</strong></p><p>301-sq-foot room, balcony/patio with mountain views </p><br/><p><b>Food & Drink</b> - Room service (limited)</p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Phone and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Amenities

  • Free WiFi
  • Billiards or pool table
  • Parking (limited spaces)
  • Free self parking
  • Free breakfast
  • Free full breakfast
  • Snack bar/deli
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Arcade/game room
  • Garden
  • Luggage storage
  • Smoke-free property
  • Terrace
Show all 15 amenities
  • Tours/ticket assistance

Location

© OpenStreetMap contributors

Valle del Colca, Chivay, Arequipa, 4145, Chivay, PE

Check-in
from 01:00 PM to 10:00 PM
Check-out
until 11:00 AM

What guests say7.25 reviews

+ Beautiful location by the river / canyon / valley+ Thermal pools / spa and covered pool+ Attractive gardens and setting+ Friendly and helpful staff (mentions of specific staff like Eddy and Alejandra)− Difficult access / steep entry road and many stairs− Room issues: bad smell on entry, poor lighting− Missing in-room amenities (no kettle, no fridge in some rooms)
Cleanliness5.6
Service8.2
Location9.2
Room Quality5.8
Amenities8.4
Value for Money5.0

Muy cómodas las habitaciones súper recomendado

10.0

La vista excelente desayuno buena comida

− Me gustó todo

Milady · PE · 2026-07-25

Muy agradable.

9.0

Bastante acogedor. Sin lujos pero bastante cómodo y limpio. Buena relación calidad precio.

− Todo bien

Gustavo · PE · 2026-07-24

Guest review

10.0

Traumhafte Lage inmitten der Natur. Unbedingt zu empfehlen.

Claudia · DE · 2026-07-21

Super cadre et piscine thermales

9.0

Très joli hôtel en bordure du fleuve. La localisation est son point fort, au calme et il dispose de 3 bassins d’eau thermale chaude extérieurs et 1 un peu plus grand en semi intérieur. Jolies chambres spacieuses, confortables, bonne literie (2 lits doubles). Chauffage d’appoint disponible en chambre (nous n’avons pas du tout eu froid) Véhicule nécessaire Restaurant sur place correct (prix raisonnables). ambiance le soir sympa avec une zone jeux de sociétés, billard et cheminée. Quelques canapés pour se reposer. Bon petit dejeuner

− Bon Wifi mais par contre uniquement dans le bâtiment principal

Nicolas · CH · 2026-07-15

Guest review

8.0

Thermalbecken Aussicht von den oberen Zimmern Bequeme Betten mit dicken Decken Heizkörper beweglich Essen im Restaurant

− Kein TV; Internet nur in der Lobby; Zimmerreinigung beschränkt auf Bad (Betten etc. nicht gemacht); Toilette undicht, Zimmerwechsel angeboten; Überall Schlitze (Fenster, Türen) lassen Kälte in die Zimmer; Im Restaurant hätte man ruhig öfter nachfragen können, ob noch Wünsche offen sind bzw. noch etwas bestellt werden möchte; Kicker und Billard im Restaurant stört die Ruhe beim Essen; Kamin im Restaurant - Rauch zieht in alle Zimmer; Zufahrt schwer zugänglich (zum Glück war es nicht glatt), Schotterparkplatz (Anfahrschwierigkeiten);

anka05 · DE · 2026-07-15

Guest review

9.0

This place gives you a very local feeling, which is great, it's under marketed. Prices are cheaper (by 50%) to Colca lodge even though facilities are comparable to quite an extent.

− The menu can be expanded, had lunch and dinner and had to choose from the same list of 4 or 5 items. The hot spring enclosures are great but the water temperature were far below the states 35 degrees.

Rupert · NL · 2026-07-13

Good to know

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

›Pets

Pets not allowed

›General

Professional property host/manager