Sleepfare

Best Western Pontypool Metro Hotel

★★★ Lower Mill Field Pontypool , Pontypool, GB

8.6 guest rating· 2642 reviews

About this hotel

Convenient Location

Located in Pontypool, the Best Western Pontypool Metro Hotel is strategically positioned just minutes away from railway stations, making travel a breeze. Explore the vibrant town centre with ease, filled with dining options and shopping delights.

Comfortable Rooms

Relax in our well-appointed rooms featuring Freeview TV, tea/coffee facilities, and modern bathrooms with complimentary toiletries. Enjoy a restful night’s sleep and wake up refreshed for the day ahead.

Explore Nearby Attractions

Only 9 km from Newport’s city centre, our hotel serves as the perfect base to discover the area's attractions. With free Wi-Fi and private parking, your stay with us promises convenience and comfort.

Book your stay at the Best Western Pontypool Metro Hotel now for a memorable experience!

Rooms & rates

Pick your dates. Prices are live, not cached.

Standard Room, 2 Twin Beds, Accessible, Non Smoking

Sleeps 2 · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Bathroom grab bars
  • Coffee/tea maker

<p><strong>2 Twin Beds</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop workspace, phone, and iron/ironing board (on request)</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Accessibility</b> - Bathroom grab bars</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs</p><p>Non-Smoking</p>

Family Room

Sleeps 3 · 2 m² · Double bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Coffee/tea maker
  • Shower

The family room provides a tea and coffee maker. The unit offers 1 bed.

Standard Double Room - Non-Smoking

Sleeps 2 · 1 m² · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • Telephone

The double room features a tea and coffee maker. The unit has 1 bed.

Twin Room - Non-Smoking

Sleeps 2 · 2 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Coffee/tea maker

The double room provides a tea and coffee maker. The unit offers 2 beds.

Amenities

  • Free WiFi
  • Free Parking
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Golf course
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
Show all 41 amenities
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Electric vehicle charging station
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Heating
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Outdoor furniture
  • Packed lunches
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Vending machine - snacks

Location

© OpenStreetMap contributors

Lower Mill Field Pontypool , Pontypool, GB

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.62642 reviews

+ Friendly staff+ Good location+ Cosy rooms+ Cleanliness− Sewage smell− Inconvenience with room setup− High pricing without breakfast
Cleanliness8.0
Service9.5
Location9.0
Room Quality8.0
Amenities9.0
Value for Money7.4

Pleasant enough, basic but comfortable

8.0

Room only

− Rooms were very warm

Mark · GB · 2026-07-25

Comfortable stay

9.0

Comfortable room. Very friendly staff

Tanya · GB · 2026-07-25

Guest review

10.0

Location

Pete · GB · 2026-07-23

OK für eine kurze Nacht.

7.0

Das Hotel war in Ordnung.

− Wir hatten ein Zimmer für Behinderte und das Waschbecken war deutlich zu weit unten. Der Duschvorhang hätte auch mal eine Wäsche vertragen,da war jede Menge Schimmel drin. Die Betten waren leider extrem schmal, so dass wir nachts ständig aufgewacht sind.

Tina · DE · 2026-07-23

overall good

8.0

Hotter than normal temperatures meant lack of air conditioning meant room was very hot day and night.

− lack of air conditioning

Alastair · GB · 2026-07-22

Good to know

When booking for 6 people or more, different policies and additional supplements will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.

›Parking

Free private parking is possible on site (reservation is not needed).

›Internet

WiFi is available in all areas and is free of charge.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 12 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

›Pets

Pets are not allowed.

›Groups

When booking more than 9 rooms, different policies and additional supplements may apply.