Birmingham North Moor Hall Hotel BW Premier Collection

Name: Birmingham North Moor Hall Hotel BW Premier Collection
Address: Moor Hall Drive, Four Oaks, Sutton Coldfield, GB
Rating: 8.4

★★★★ Moor Hall Drive, Four Oaks, Sutton Coldfield, GB

8.4 guest rating· 1289 reviews

About this hotel

Tranquil Countryside Retreat

Luxurious Spa and Fitness Facilities

The hotel boasts a spa, gym, indoor swimming pool, sauna, and spa bath, providing guests with a pampering and rejuvenating experience. With modern gym equipment, aerobics room, and beauty treatment rooms, relaxation and wellness are easily accessible during your stay.

Diverse Dining Options

Indulge in fine dining at The Oak Room, savor carvery-style meals at the Country Kitchen, or opt for a more laid-back experience at the Lounge Bar and Terrace. From sandwiches to pizzas, the hotel offers a variety of culinary delights to suit every palate.

Ready to escape to a serene oasis of comfort and leisure? Book your stay at Moor Hall Hotel, BW Premier Collection now for a truly unforgettable experience.

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Rooms & rates

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Superior Double Room - Non-Smoking

Sleeps 2 · 23 m² · Double bed

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker

The double room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Deluxe King Room with Jetted Tub - Non-Smoking

Sleeps 2 · 24 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker

This double room's standout feature is the spa bath. The double room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Superior Double Bed with Garden View - Non-Smoking

Sleeps 2 · 23 m² · Double bed

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker

The double room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Comfort Room, 1 Double Bed, Non Smoking

Sleeps 2 · Double bed

Desk
Bathrobe
Coffee/tea maker
Free WiFi
Safety deposit box

1 Double BedInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV and DVD playerFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Bathrobes, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Sleeps 2 · Double bed

Desk
Bathrobe
Coffee/tea maker
Free WiFi
Safety deposit box

Suite, 1 King Bed, Non Smoking, Jetted Tub

Sleeps 2 · King bed

Desk
Bathrobe
Jetted bathtub
Partially open bathroom
Coffee/tea maker

1 King BedInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV and DVD playerFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Partially open bathroom, jetted bathtub Practical - Safe, iron/ironing board, and deskComfort - Daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Classic Twin Room - Non-Smoking

Sleeps 2 · 2× Twin bed

Desk
Air conditioning
Bathrobe
Coffee/tea maker
Safety deposit box

The double room offers a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Classic Single Room - Non-Smoking

Sleeps 1 · Twin bed

Desk
Air conditioning
Bathrobe
Coffee/tea maker
Safety deposit box

The single room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Comfort Room, 2 Twin Beds, Non Smoking

Sleeps 2 · 2× Twin bed

Desk
Bathrobe
Coffee/tea maker
Free WiFi
Safety deposit box

2 Twin BedsInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV and DVD playerFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Bathrobes, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Comfort Room, 1 Twin Bed, Non Smoking

Sleeps 1 · Twin bed

Desk
Bathrobe
Coffee/tea maker
Free WiFi
Safety deposit box

1 Twin BedInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV and DVD playerFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Bathrobes, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Amenities

Free WiFi
Indoor pool
Swimming pool
Fitness/spa locker rooms
Spa/wellness center
Spa/wellness center services
Sauna
Fitness classes
Fitness facilities
Free Parking
Accessible parking
Breakfast in the room
Breakfast takeaway containers
Restaurant

Show all 81 amenities

Bar
Snack bar
Pets allowed
Golf course
24-hour front desk
Room service
24-hour security
Non-smoking rooms
Non-smoking throughout
Beauty Services
Board games/puzzles
Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Contactless check-in/check-out
Currency exchange
Daily housekeeping
Delivered food - securely covered
Designated smoking area
Electric vehicle charging station
Emergency cord in bathroom
Express check-in/check-out
Facilities for disabled guests
Fax/photocopying
Fire extinguishers
First aid kit available
Food delivered to guest room
Garden
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Heating
Hot tub/Jacuzzi
Invoice provided
Key card access
Kid meals
Kid-friendly buffet
Kids' outdoor play equipment
Laundry washed per local authority guidelines
Lift / Elevator
Lockers
Luggage storage
Manicure
Massage services
Meeting/banquet facilities
Outdoor furniture
Packed lunches
Pedicure
Personal trainer
Picnic area
Safety deposit box
Sanitized tableware & silverware
Security alarm
Smoke alarms
Special diet menus - on request
Staff adhere to local safety protocols
Steam room
Sun terrace
Terrace
Toilet with grab rails
Vending machine - drinks
Vending machine - snacks
Wheelchair accessible
Wine/champagne
Yoga classes

Location

Moor Hall Drive, Four Oaks, Sutton Coldfield, GB

Check-in: from 03:00 PM to 12:00 AM
Check-out: until 11:00 AM

What guests say8.41289 reviews

+ Excellent food selection+ Friendly staff− Cleanliness issues in the bathroom− Pool area felt small

Cleanliness7.9

Service8.8

Location8.4

Room Quality8.3

Amenities8.3

Value for Money8.3

Guest review
5.0
Ok
− Ok
Daniel · GB · 2026-07-25

Disappointed with the stay but a beautiful place to hold a prom for students
6.0
The location and grounds of the hotel were very nice and the entrance looks lovely as you drove up to it.
− Unfortunately, our stay was disappointing for several reasons. Although it was a very hot day and evening, none of the rooms we booked had air conditioning. The rooms became extremely hot, and despite opening the windows as much as possible, there was very little airflow, making them quite uncomfortable. As a disabled guest, who had given the hotel prior notice of my accessibility issues, I also found the accessibility incredibly poor. There were no ground-floor twin rooms available when we arrived at 12:30pm, so we were allocated a first-floor room. Unfortunately, there was no lift, only several flights of stairs, which made accessing our room difficult and inconvenient. We had also booked dinner at the Oak Restaurant in advance. We were required to pay a deposit and pre-order our meals, so it was very disappointing to arrive and be told that some of the dishes we had already selected were unavailable. It seemed strange to ask guests to choose and pay in advance if those choices could not be guaranteed. The most concerning issue occurred at checkout. We paid our bill at reception using Apple Pay on the card machine, but the hotel also attempted to take payment using the card originally used to make the booking, resulting in a duplicate charge of over £200 being placed on our account. We were told the pending transaction would automatically be released within around 10 days, but we couldn’t understand how this had happened when the bill had already been paid in person. After making a complaint and contacting both our bank and the hotel’s accounts manager, the duplicate payment was finally released after four days. While the issue was eventually resolved, it caused unnecessary stress and inconvenience. Overall, there were several avoidable issues during our stay that significantly affected our experience.
Joanne · GB · 2026-07-25

In need of renovations
4.0
Overall, decent, especially given the dearth of choices in the area. Staff were pleasant.
− Quite dated and basic, but worst of all, no aircon - given increasing prevalence of heatwaves amid climate change, it’s time to start investing; fan helped but wasn’t adequate. Rooms lack a refrigerator; staff did quickly provide us one upon request. It’s a destination for golfers, but otherwise isolated.
Naoki · US · 2026-07-24

Need to up their game for such a prestigious hotel
5.0
Hotel is in a beautiful setting and the building is lovely. Public areas and facilities are impressive.
− For the price I paid and the number of stars ('Premier Collection'), I expected better. The rooms are OK but they feel 'tired' and are probably overdue refurbishment. There was no air conditioning, although a fan was provided. The window catch didn't work so I struggled to open the window (room was unbearably hot) and then I couldn't secure it again! Being by a flat roof, this was a security concern. Cleanliness of the room was fair but superficial - I was not impressed by having to unblock the shower trap and get the shower thermostat working properly.
Philip · GB · 2026-07-14

The price of the stay did not reflect what we expected from a four star hotel
3.0
Car charging and location
− The environment was not conducive to a Hotel with Spa facilities and should have been calming and relaxing No air conditioning in the room or the breakfast area A walk-in shower would have been more suitable in a cramped area and the toilet was difficult to access because it was behind the bathroom door. The tiling and grouting under the sink area was not up to standard It was difficult to get a parking space and was tight when manoeuvring the car into a space The food provided was basic and choices were limited
Deeley · GB · 2026-07-13

Good to know

To avoid disappointment, guests are strongly advised to pre-book tables in the restaurants. Please note that the Oak Room restaurant is closed on Sunday evenings.

Leisure center access is from 15:00 on day of arrival until 11:00 on day of departure.

When booking more than 4 rooms, different policies apply. Once 4 or more rooms are booked, they become non- refundable and a 25% deposit is taken at booking stage.

A deposit may be required at the property.

›Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

›Parking

Free public parking is possible on site (reservation is not needed).

›Internet

WiFi is available in all areas and is free of charge.

›Pets

Pets are not allowed.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 12 years old stay for free when using an existing bed.

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