Sleepfare

Hermes Palace Hotel Banda Aceh

★★★★★ Jalan T. Panglima Nyak Makam, Banda Aceh, ID

7.4 guest rating· 230 reviews

About this hotel

Luxurious Accommodation

Experience the epitome of comfort at Hermes Palace Hotel Banda Aceh - Managed by Bencoolen. Indulge in air-conditioned rooms with modern amenities, including flat-screen TVs, minibars, and private bathrooms. Some rooms offer picturesque pool views, while others overlook the vibrant cityscape.

Relaxation and Wellness

Unwind in style with a spa session or maintain your fitness routine at the on-site fitness centre. The large outdoor pool beckons for a refreshing swim, surrounded by lush greenery in the hotel's garden.

Exceptional Dining and Services

Savor a delightful buffet breakfast each morning and explore dining options at the in-house restaurant. Enjoy convenience with free bicycles, room service, and a business centre. Let our attentive staff cater to your every need, ensuring a memorable stay. Book now for a truly unforgettable experience at Hermes Palace Hotel Banda Aceh.

Rooms & rates

Pick your dates. Prices are live, not cached.

Grand Deluxe Twin Room

Sleeps 2 · 35 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

Business Room

Sleeps 3 · Double bed

  • Desk
  • Air conditioning
  • Coffee/tea maker
  • Free WiFi
  • Minibar

<p><strong>1 Double Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Bathroom</b> - Shower, slippers, and free toiletries</p><p><b>Practical</b> - Safe, desk, and iron/ironing board (on request); cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available, bed sheets not available</p><p>Non-Smoking</p>

Junior Suite

Sleeps 2 · 49 m² · Queen bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Featuring free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker.

Executive Suite

Sleeps 2 · 56 m² · Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

The pool with a view is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as pool views. The unit has 2 beds.

Deluxe Double or Twin Room

Sleeps 2 · 28 m² · Queen bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

This air-conditioned room is equipped with a flat-screen TV, a personal safe and a mini-bar. It has a seating area, a dining room and a kitchenette. The private bathroom is stocked with a hairdryer, slippers, bathrobes and free toiletries.

Amenities

  • Free WiFi
  • Outdoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Fitness center
  • Free Parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Screens / Barriers between staff and guests for safety
  • Snack bar
Show all 66 amenities
  • Air conditioning
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Business center
  • Mobile app for room service
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • ATM/cash machine on site
  • BBQ facilities
  • Beauty Services
  • Billiards
  • Car hire
  • Cashless payment available
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • First aid kit available
  • Garden
  • Hair Salon Services
  • Hand sanitizer in guest room and key areas
  • Ironing service
  • Karaoke
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Lift / Elevator
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Pedicure
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Shuttle service (additional charge)
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Sun umbrellas
  • Terrace
  • Thermometers for guests provided by property
  • Vending machine - snacks
  • Water slide

Location

© OpenStreetMap contributors

Jalan T. Panglima Nyak Makam, Banda Aceh, ID

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say7.4230 reviews

+ Comfortable bed+ Friendly staff+ Good valueLimited breakfast optionsOld facilitiesCleanliness issues
Cleanliness6.6
Service8.6
Location8.1
Room Quality7.1
Amenities7.6
Value for Money7.1

Geweldig

9.0

Schoon

Openbaar toilet smerig

Esther · NL · 2026-07-11

All good

10.0

Everything is great. No complaints

Hazim · MY · 2026-07-11

Guest review

6.0

Good hotel, but overpriced for what it is.

Overall,.this isn't a 5 star hotel in my opinion. It is a fine hotel, but really overpriced.

Flemming · NL · 2026-06-21

Overall pretty decent stay with wonderful and friendly staff

8.0

The pool caters for adult and children. Breakfast was good and room service food is delicious with generous portions.

Shower head really old and leak at the back of the head. Other than that I have nothing to complain.

Farid · SG · 2026-06-18

A Lovely Overnight stay

10.0

This is my first time visiting Hermes Palace hotel. My husband and I were truly impressed by the warmth and professionalism of the staff, the quality of the amenities, and the superb dining experiences we had both for room service and the breakfast buffet (5 stars). I really liked walking the grounds, enjoying the beautiful art installations + paintings and comfortable reading corner, as well. They even had an interesting promotion for a "Swimming Pool Breakfast," which many families with children participated in and seemed to be having fun (I may try next time). I must say that I've never seen a large breakfast buffet with this caliber of taste, quality and customer service, plus there was a fabulous variety to choose from. And my husband thought the shower experience in our room was excellent. Thanks so much Hermes Palace representatives. You're doing a fine job! Thank you for a wonderful experience : ) P.S. I forgot to mention that we really appreciated our request for early check-in being honored on short notice. The only reason our room was "Good" and not "Excellent" is probably because our original room wasn't ready yet, but they kindly accommodated us.

Chanel · ID · 2026-06-11

Très bon hotel je le conseil

10.0

J’ai aimé l’emplacement le petit déjeuner, ainsi que la qualité de service du personnel de la réception qui m’a aidé sur différentes choses, notamment à récupérer ma carte bancaire qui avait été avalée par le distributeur de Banque, qui se trouve sur le parking de l’hôtel

Rien

CHADIA · FR · 2026-05-14

Good to know

A deposit may be required at the property.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free public parking is possible at a location nearby (reservation is not needed).

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for Rp 350,000 per person per night when using an available cot.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.