Sleepfare

Hyatt Centric Playa del Carmen - Downtown House & Beach House

★★★★ 5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

8.6 guest rating· 488 reviews

About this hotel

Experience luxurious relaxation and vibrant city life at Hyatt Centric Playa del Carmen, your perfect getaway in the heart of paradise.

Resort-Style Pools

Dive into one of our two stunning outdoor swimming pools, perfect for cooling off or soaking up the sun. Enjoy refreshing drinks from our swim-up bar while you unwind in style.

Culinary Delights

Savor mouthwatering dishes at our two on-site restaurants or indulge in the convenience of room service. Our chic coffee shop offers delicious snacks, ensuring you’re never far from a tasty treat.

Modern Comforts

Retreat to one of our 119 elegantly designed air-conditioned rooms featuring upscale amenities like minibars, complimentary Wi-Fi, and rainfall showerheads. Enjoy a seamless blend of comfort and technology for a truly relaxing stay.

Don’t miss out on the ultimate Playa del Carmen experience – book your stay today!

Rooms & rates

Pick your dates. Prices are live, not cached.

1 King Bed Partial Ocean View (Beach House)

Sleeps 3 · King bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>1 King Bed</strong></p><p>Furnished balcony with partial ocean views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

2 Queen Beds Partial Ocean View (Beach House)

Sleeps 4 · 2× Queen Bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>2 Queen Beds</strong></p><p>Furnished balcony with partial ocean views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

1 King Bed Partial Oceanfront (Beach House)

Sleeps 3 · King bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>1 King Bed</strong></p><p>Furnished balcony with partial ocean views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite Urban (Downtown House)

Sleeps 3 · 82 m² · King bed

  • Air conditioning
  • Furnished balcony or patio
  • Private bathroom
  • Free WiFi
  • Minibar

<p><strong>1 King Bed</strong></p><p>880-sq-foot room, furnished balcony/patio with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

1 Queen Bed (Downtown House)

Sleeps 3 · 35 m² · Queen Bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>1 Queen Bed</strong></p><p>380 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite Panoramic Ocean Front (Beach House)

Sleeps 3 · King bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>1 King Bed</strong></p><p>Furnished balcony with ocean views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite Ocean View (Beach House)

Sleeps 3 · King bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>1 King Bed</strong></p><p>Furnished balcony with ocean views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

1 King Bed Pool View (Beach House)

Sleeps 3 · King bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>1 King Bed</strong></p><p>Furnished balcony with city views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

1 King Bed Accessible (Downtown House)

Sleeps 2

<p><strong>1 King Bed</strong></p><p>Furnished balcony with city views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

1 King Bed Accessible With Balcony (Downtown House)

Sleeps 3

<p><strong>1 King Bed</strong></p><p>Furnished balcony with city views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Health or beauty spa nearby
  • 24-hour fitness facilities
  • Covered parking
  • Secured parking
  • Breakfast available (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
Show all 41 amenities
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Accessible airport shuttle
  • No accessible airport shuttle
  • Accessible shuttle
  • Airport transportation - pickup (surcharge)
  • Banquet hall
  • Boat tours nearby
  • Concierge service
  • Elevator
  • Fishing nearby
  • Food and water bowls
  • Free bicycles on site
  • Free grocery shopping service
  • Kayaking nearby
  • Lifeguard on site
  • Luggage storage
  • No accessible shuttle
  • Porter/bellhop
  • Rooftop terrace
  • Scuba diving nearby
  • Shopping mall on site
  • Shopping on site
  • Smoke-free property
  • Snorkeling nearby
  • Tours/ticket assistance
  • Wedding services

Location

© OpenStreetMap contributors

5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Check-in
from 03:00 PM to 11:30 PM
Check-out
until 12:00 PM

What guests say8.6488 reviews

+ Excellent service+ Great location− Noise issues− Limited amenities
Cleanliness8.6
Service9.1
Location9.1
Room Quality8.6
Amenities8.1
Value for Money8.5

Guest review

8.0

מיקום מעולה בריכה כיפית

− ארוחת בוקר לא שווה

חנה לוי · IL · 2026-07-20

Guest review

10.0

הכול שירות מדהים מקום מעולה חדרים טובים

שחר · IL · 2026-07-18

Guest review

9.0

La vista en el rooftop y las instalaciones son increíbles, al igual que la comida y bebidas que estuvieron bastante deliciosas

− En estado en otros hyatt y ya esta incluida la comida y bebida en la reserva, mientras que en este se pagaba aparte cuando ibas al acceso de rooftop El gerente del mismo roof parecía un poco tosco, puedo equivocarme igual pero el no mantenía la misma actitud que los otros empleados de buen servicio hacia nosotros

Manuel Israel · MX · 2026-07-13

Nice stuff and clean place

10.0

Very nice and very clean

Or Zion · US · 2026-06-23

Guest review

10.0

מלון נקי ומסודר ברמה גבוהה

Eitan · IL · 2026-06-12

Good to know

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

›Pets

Service animals are exempt from fees/restrictions

›Sustainability Certifications

Green Key (Foundation for Environmental Education)

›General

Cashless transactions are available

›Pets

Pets cannot be left unattended

›Pets

Pets allowed

›Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

›Covid

Property does not offer onsite COVID-19 testing

›Guest type

LGBTQ friendly

›Pets

Pet max weight (per pet) in lb is 40

›General

Professional property host/manager

›Pets

Pets allowed (no fees)

›Children and extra beds

No cribs (infant beds) available

›Health & Safety

Property does not require health documentation at check-in

›Pets

Maximum number of pets per room 1

›Pets

Only dogs are allowed

›Pets

Service animals are allowed

›Pets

Pet max weight (per pet) in kg is 18