Superior Room
Sleeps 3 · 24 m² · Extra-large double bed (Super-king size), Sofa bed, 2× Twin bed, Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Adapted bath
Mercure Firenze Centro
★★★★ Via Nazionale 21/23 Rosso, Florence, IT
8.5 guest rating· 529 reviews
About this hotel
Central Location and Modern Amenities
Mercure Firenze Centro is the ideal choice in Florence, located just 300 meters from Santa Maria Novella Train Station. Enjoy free WiFi, an on-site bar, and a delicious breakfast buffet during your stay.
Comfortable and Well-Equipped Rooms
All rooms at Mercure Firenze Centro are air-conditioned and equipped with a flat-screen TV, minibar, and some even feature a sofa bed. Relax in the privacy of your room with a private bathroom including a bath or shower.
Convenience and Services
Benefit from a 24-hour front desk, meeting facilities, and laundry services at your disposal. Explore nearby attractions like Santa Maria del Fiore Cathedral, Uffizi Art Gallery, and Ponte Vecchio Bridge, all just a short distance away.
Book your stay at Mercure Firenze Centro now for a memorable experience in Florence.
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Rooms & rates
Privilege Room with Balcony
Sleeps 3 · 24 m² · 2× Twin bed, Sofa bed, Sofa bed, Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Classic Room
Sleeps 2 · 15 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Emergency cord in bathroom
Amenities
- Free WiFi
- Breakfast takeaway containers
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Pets allowed
- 24-hour front desk
- Business center
- Room service
- Non-smoking rooms
- Access to health care professionals
- Babysitting/child services
- Cashless payment available
Show all 60 amenities
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Emergency cord in bathroom
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Happy hour
- Heating
- Higher level toilet
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
Via Nazionale 21/23 Rosso, Florence, IT
What guests say8.5529 reviews
+ Great location+ Friendly staff+ Comfortable rooms− High pricing− Minor cleanliness issues− Room lighting could be improved
Cleanliness8.2
Service9.2
Location9.2
Room Quality8.2
Amenities8.7
Value for Money7.7
Disappointing stay
5.0The hotel is located very close to the SMN station, you can walk it up within 3-5 mins. It is also very close to the Duomo and the shopping street, which was very convenient for us. The superior rooms are large enough for two people, it also had a tiny balcony but no view of the street or the city.
− The shower pressure was too low for us, we even complained about it to the receptionist. At the time of checking in, I also mentioned to them that we’re celebrating my parents’ birthdays and I requested for an upgrade on our rooms. Unfortunately, they were unable to do that but told us they would provide us with the privilege room amenities. However, we didn’t get any special amenities in the rooms. Most of the hotels at least leave a cake & a greeting card in the rooms generally when we celebrate our special day with them. It was so disappointing that a chain hotel like Mercure didn’t go out of the way for us. The breakfast team, however, brought in a cake for my mum’s birthday and a special omelet for my dad’s birthday - but that was all. Also, there were no toothbrushes, shower caps, sanitary bags or any other items in the bathroom. Maybe it’s because they’re more eco-friendly but these are the basic necessities. I feel the hotel charged me a bomb for the kind of service they offer. I don’t think it was worth the money.
Guest review
10.0Loved everything about our stay. Hotel is so close to the train station, multiple cafes surrounding the hotel. Two supermarkets close by. Walking distance to all the tourist attractions. Staff super friendly and made you feel welcome. Loved our stay! Highly recommend Late check out 12pm, water and coffee machines on ground level Again highly recommend
− N/A
Highly recommend
10.0Great staff and location
− Clean
Guest review
10.0Struttura nuova, personale gentilissimo, camere spaziose e comode. Ottimi servizi accessori a costo zero.
− Nulla
Good to know
When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.
If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.