★★★★ Mataram City - Jalan Palagan Tentara Pelajar KM 7 , Yogyakarta, ID
8.8 guest rating· 193 reviews
Luxurious Accommodation
The Alana Yogyakarta Hotel and Convention Center offers elegantly decorated rooms with modern amenities such as flat-screen satellite TV, personal safe, and complimentary WiFi. The en suite bathrooms are equipped with both shower and bathtub, ensuring a comfortable stay for guests.
Dining and Leisure Options
Guests can start their day with a delicious breakfast at Andrawina Coffee Shop, offering both Western and Indonesian options. For relaxation, Madukara Lobby Lounge serves refreshing drinks. Additionally, the hotel's outdoor pool provides a perfect spot to unwind after a day of exploring the city.
Convenient Services and Facilities
With a 24-hour front desk and concierge service, guests can enjoy hassle-free assistance throughout their stay. The hotel also offers vehicle rentals, shuttle services, and airport transfers for convenient transportation options. Moreover, the meeting/banqueting facilities and gym cater to both business and leisure travelers.
Book your stay at The Alana Yogyakarta Hotel and Convention Center for a memorable experience in Yogyakarta!
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Sleeps 3 · 40 m² · 3× Twin bed
Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a mini-bar. The unit offers 3 beds.
Sleeps 3 · 32 m² · 2× Twin bed, Double bed
This sophisticated twin/double room has air conditioning, a flat-screen satellite TV and a sofa. There is also a mini-bar and electric kettle along with tea/coffee making facilities. The private bathroom comes with a shower and hairdryer.
Sleeps 3 · 64 m² · Queen bed
The spacious suite features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, a mini-bar, a safe deposit box, as well as an electric kettle. The unit has 1 bed.
Sleeps 3 · 34 m² · 2× Twin bed, Queen bed
The spacious twin/double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The twin/double room has carpeted floors and provides a safe deposit box, an electric kettle and a sofa.
Sleeps 2 · 40 m² · Double bed
Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a coffee machine. The unit has 1 bed.
Mataram City - Jalan Palagan Tentara Pelajar KM 7 , Yogyakarta, ID
Good hotel near Merapi
10.0Stayed here for 3 nights to attend the conference. Got the executive club. The room is spacious and okay. Everything worked well The food itself is also okay, i have a chance to taste the breakfast and lunch buffet and during dinner, they provide an affordable Yogyakarta staples food. Great. The hotel itself is located at the route to Merapi mountain, so it feel breezy here. Good hotel and i am willing to visit it again
Guest review
9.0It was good service. Receptionist excellent
− Food is good, however some is less taste
Stunning Design with Significant Gaps in "Software"
8.0I stayed here as a solo traveler (booked via Tiket.com). While my second night was pleasant, first night was ok. This property has immense potential, but the execution in service—specifically F&B and gym management—needs urgent attention. The Pros: Design & Comfort • The Room: Absolutely enormous. It felt premium, spacious, and incredibly comfortable. • The Bathroom: I loved the standing shower design with the glass and curtain. • Water Pressure: Incredible. Honestly, this is the best water pressure I’ve experienced in an Indonesian hotel, second only to the Four Seasons Jakarta. • The Pool: Impressive in size and perfectly maintained. The temperature was wonderful, and the chemical balance felt spot-on and gentle. • The Team: The staff is young, wonderful, and mostly very helpful. They clearly have the right heart for hospitality. The Cons: F&B & Gym Maintenance The "software" side of the F&B department is where the experience falters. It feels like the staff lacks fundamental product knowledge. • Knowledge Gap: When I asked for sparkling water, I was offered a Sprite. When I tried to order something sweet (which I usually avoid for my diet), it was difficult to communicate this. There seems to be a minimal understanding of menu ingredients. • Availability: Many mixed juices were unavailable, yet they were kept on display as if they were fresh. • Management Follow-up: While the F&B Manager was professional and invited me to another restaurant, the execution was poor. They never asked for my contact details and offered a restrictive time slot, so I ended up not going. The Gym: For a hotel with 264 rooms, the gym is small and lacks basic standards. • Safety: They provide glass cups instead of paper/plastic, which is dangerous in a workout area. • Cleanliness: There are no wipe tissues, rubbish bins, or baskets for used towels. Housekeeping doesn't seem to know how to clean the machines; the area was messy and lacked yoga mats. Final Verdict The physical hotel is stunning, and the water pressure is a dream. If management invests in staff training and modernizes gym standards, this would easily be a top-tier experience. For now, it is a "great room, confusing service" stay. On a positive note, the parking is very well-maintained
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
WiFi is available in public areas and is free of charge.
Pets are not allowed.
Free private parking is possible on site (reservation is needed).
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
People 5 years old and over stay for Rp 400,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.