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Palace Hotel

★★★ Praca Pedro Sanches, S/n - Centro, Poços de Caldas, 37701-002, Poços de Caldas, BR

8.4 guest rating· 150 reviews

About this hotel

Experience the ultimate retreat at Palace Hotel, where luxury meets comfort in the heart of Poços de Caldas.

Indulgent Spa Services

Pamper yourself at our exquisite spa, offering rejuvenating massages that will leave you feeling refreshed and revitalized.

Recreational Oasis

Enjoy a range of recreational amenities including a soothing indoor pool, sauna, and a fully-equipped fitness center designed for your relaxation and wellness.

Gourmet Dining Options

Savor delightful meals at our restaurant or opt for room service during limited hours. Unwind with a drink at the bar/lounge or poolside bar, providing the perfect wind-down after a busy day.

Indulge in a unique experience and discover the charm of Palace Hotel—book your stay today!

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Rooms & rates

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Presidential Studio Suite, Multiple Beds

Sleeps 4 · 131 m² · Double bed, 2× Twin bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • TV

<p><strong>1 Double Bed and 2 Twin Beds</strong></p><p>1410-sq-foot room with garden views </p><br/><p><b>Layout</b> - Sitting area and office</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a bidet, and towels</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Double Room, 1 Double Bed

Sleeps 2 · 50 m² · Double bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • TV

<p><strong>1 Double Bed</strong></p><p>538-sq-foot room with garden views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a bidet, and towels</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Single Room, 2 Twin Beds

Sleeps 2 · 30 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • TV

<p><strong>2 Twin Beds</strong></p><p>323 sq feet </p><br/><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a bidet, and towels</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Twin Room, 1 Double Bed

Sleeps 2 · 30 m² · Double bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • TV

<p><strong>1 Double Bed</strong></p><p>323 sq feet </p><br/><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a bidet, and towels</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Family Suite, Multiple Beds, Garden View

Sleeps 4 · 39 m² · Double bed, 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Minibar
  • Shower

<p><strong>1 Double Bed and 2 Twin Beds</strong></p><p>420-sq-foot room with garden views </p><br/><p><b>Layout</b> - 2 bedrooms and living room</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a bidet, and towels</p><p><b>Practical</b> - Laptop workspace, phone, and wardrobe or closet; rollaway beds (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Single Room, 2 Twin Beds, Garden View

Sleeps 2 · 15 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • TV

<p><strong>2 Twin Beds</strong></p><p>161-sq-foot room with garden views </p><br/><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a bidet, and towels</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Twin Room, Multiple Beds

Sleeps 4 · 81 m² · Double bed, 2× Twin bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • TV

<p><strong>1 Double Bed and 2 Twin Beds</strong></p><p>872-sq-foot room with garden views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a bidet, and towels</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Double Room, 1 Double Bed, Garden View

Sleeps 2 · 30 m² · Double bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • TV

<p><strong>1 Double Bed</strong></p><p>323-sq-foot room with garden views </p><br/><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a bidet, and towels</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Family Quadruple Room, Multiple Beds

Sleeps 4 · 39 m² · Double bed, 2× Twin bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • TV

<p><strong>1 Double Bed and 2 Twin Beds</strong></p><p>420 sq feet </p><br/><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a bidet, and towels</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet; rollaway beds (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Business Studio Suite, Multiple Beds

Sleeps 4 · 106 m² · Double bed, 2× Twin bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • TV

<p><strong>1 Double Bed and 2 Twin Beds</strong></p><p>1141-sq-foot room with garden views </p><br/><p><b>Layout</b> - Sitting area and office</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a bidet, and towels</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Access to nearby indoor pool
  • Billiards or pool table
  • Pool sun loungers
  • Free newspapers in lobby
  • Full-service spa
  • Sauna
  • Fitness facilities
  • Covered parking
  • Secured parking
  • Self parking (surcharge)
  • Snack bar/deli
  • 24-hour front desk
  • Safe-deposit box at front desk
Show all 25 amenities
  • Arcade/game room
  • Bingo
  • Children's toys
  • Designated smoking area
  • Elevator
  • Garden
  • Multilingual staff
  • Proposal/romance packages available
  • Steam room
  • Television in common areas
  • Tours/ticket assistance

Location

© OpenStreetMap contributors

Praca Pedro Sanches, S/n - Centro, Poços de Caldas, 37701-002, Poços de Caldas, BR

Check-in
from 04:00 PM to 12:00 PM
Check-out
until 12:00 PM

What guests say8.4150 reviews

+ Great location+ Attentive service+ Variety in breakfast− Cleanliness issues− Some maintenance needed in rooms
Cleanliness7.6
Service9.1
Location9.1
Room Quality8.1
Amenities8.1
Value for Money8.1

relaxamento e tranquilidade no melhor ponto de Poços de Caldas

10.0

Adoro o hotel, a equipe de recreadores, os funcionários e o spa

− nada

Ana · BR · 2026-07-25

Guest review

10.0

Gostei de tudo no hotel. A gentileza dos empregados. A cortesia do recepcionista. Café da manhã e demais refeições muito boas. Excelente localização. Perto de tudo.

FLAVIO DELZI · BR · 2026-07-25

Excelente comida e profissionais muito simpáticos

10.0
maria vitoria · BR · 2026-07-25

Bom hotel

9.0

Localização, quartos, chuveiro muito bom, café da manhã gostoso, eventos a noite achei muito legal, ambiente bem familiar.

− Sugestão na verdade, o Hotel pode fornecer roupão considerando que temos de circular pelo hotel para chegar até a piscina aquecida, depois quando saímos, um frio para chegar até o quarto. A piscina é aquecida naturalmente? Poderia melhorar isso, ou aquecer melhor o ambiente externo, no frio mesmo aquela água não dá conta não....Eu achei a temperatura agradável, mas a externa por se tratar de um lugar fechado, poderia ser mais quentinha. Principal de tudo é, a localização é bem no centro, então, é fácil para buscar opções fora para jantar, curtir a praça à noite, pode fazer tudo a pé....Achei o serviço de estacionamento para clientes muito caro...50,00 o dia 😳....Por estar hospedados ali, poderiam pensar em um valor mais acessível.

Márcia · BR · 2026-07-25

Guest review

10.0

Da localização e do estafe

Fabio · BR · 2026-07-25

Good to know

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

›Pets

Pets not allowed

›Check-in & Check-out

Contactless check-out is available

›General

Cashless transactions are available

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available

›Children and extra beds

No cribs (infant beds) available