Bohol Shores♡

Guest review

8.0

Breakfast was big portions and workers are very attentive.

− The door lock of our room is not in perfect condtion. We have a hard time locking or unlocking our room. The pool needs more maintenance

Remarkable stay with terrific staff and top quality environment and service.

10.0

Clean and well maintained property. Lots of beautiful coconut and palm trees on an immaculately groomed landscape surrounding an immense pool. Yet the staff are truly even more amazing. They truly care about making your stay comfortable and make you wish not to leave such a hospitable environment. Thank you Marino for managing such a fantastic place and wonderful staff. It’s such a quiet, family-focused place.

− We liked the lush greenery, the oval pool with an island in the middle, and the access to the beach and ocean.

Would not recommend.

2.0

− We stayed for two nights and this property is seriously overpriced for what it offers. The main pool was dirty, full of sand, and clearly not maintained — not suitable for swimming. The infrastructure feels neglected and poorly managed. There was no hot water upon arrival (fixed quickly, but this should have been checked beforehand). The “villa” was set to an unreasonably low temperature, making it freezing cold. Service was chaotic and unprofessional. We asked for a cold coconut and were served a warm one. On check-out day, despite clearly explaining that we needed transport to the ferry with luggage, they booked a tuk-tuk for a 30-minute ride — with no space for bags. We almost missed our ferry and had to organize proper transport ourselves. At reception there were four staff members, yet only one seemed competent enough to handle basic issues. The private pool lights were flickering and malfunctioning, toilet paper ran out (only one roll provided), and breakfast was extremely poor in quality and selection — despite having many staff standing around who appeared unsure of their roles. Overall, this place does not meet the standards its price suggests. We would not stay here again.

Nice pool but wouldn't stay here again

4.0

The pool is great. I had a pool access room which made sitting around having a few drinks quite enjoyable...although they have table and chairs as standard outdoor furniture for these rooms which make no sense. I asked the staff to bring a couple of sun loungers which did the trick. The food (except western breakfast options) was actually pretty good and I enjoyed most of my meals I had there.

− My friend and I were literally the only guests staying. She requested an ocean room (not available as a selection when booking) and despite being the ONLY person staying in a 90+ room building, she was given THE WORST room. It's those little gestures that go a very long way for good reviews which these guys seem to miss...every. time. The pay-upfront no-cancellation policy was very inflexible and I ended up checking out early and foregoing the money. During my stay I had periods of no hot water, broken television and no working landline phone to call reception to report these things. The hotel is obviously slipping slowly into disrepair due to lack of patronage (hence the militant pre-pay I guess, they need the money). The room was nice enough and clean, except for the bathroom which was a little grotty...probably from age rather than poor cleaning I suspect. Despite what the website claims, you can't access the beach at all, the sunset deck is half falling down and closed and sits beside a derelict outdoor bar. This part of the resort is the area they seem to be giving up on which is weird considering it's the premium ocean beach villa/private pool section. All has a bit of a Jurasic Park 4 weeks on from the "incident" vibe. Once amazing, now slowly rotting. The pool bar is now just a place to store towels. The hotel's location is a bit off the beaten track so getting around was a little difficult but we made it work with Grabs...don't expect to catch a tuk-tuk or anything more casual out the front like most other hotels and resorts. There's also no local convenience store you can easily walk to get supplies...very annoying considering housekeeping give you 2 small bottles of water a day. Kinda ridiculous in a country where the tap water isn't safe to consume. A lot pf previous reviews mentioned the dodgy wi-fi which was fickle for sure but most of the time I at least 4G cellular so not much of a bother.

We enjoyed a really memorable few days and nights in Bohol Shores.

9.0

Thank you to all the staff for making our stay so memorable and enjoyable. All the staff went that extra mile and i could not fault the service we enjoyed.

− I guess the only downside is the location which is about 20-30 mins drive from the main town but it was so peaceful and quiet which i'm sure is more difficult to find in the town proper.