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Great Seasons Hotel

★★★ KG 422 Street House No. 2, Kigali, Kigali, RW

7.6 guest rating· 27 reviews

About this hotel

Luxurious Spa and Recreational Facilities : Indulge in rejuvenating massages at the full-service spa or take a leisurely swim in the outdoor pool. Enjoy the sauna for ultimate relaxation.

Gourmet Dining and Bar Experience : Treat yourself to exquisite meals at the hotel's restaurant or enjoy a refreshing drink at the bar/lounge. Room service and a coffee shop are also available for your convenience.

Convenient Amenities and Services : Stay connected with complimentary Wi-Fi, take advantage of concierge services, and make use of the free area shuttle. Benefit from features like a 24-hour business center and free airport shuttle.

Ready to experience luxury and comfort at Great Seasons Hotel? Book your stay now!

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Rooms & rates

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Standard Twin Room, Private Bathroom, City View

Sleeps 3 · 35 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Free tea bags/instant coffee

<p><strong>2 Twin Beds</strong></p><p>376-sq-foot individually decorated room, deck/patio with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 52-inch flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), electric kettle, and rice cooker</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible bathroom vanity</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Double Room, Private Bathroom, City View

Sleeps 3 · 35 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Free tea bags/instant coffee

<p><strong>1 Double Bed</strong></p><p>376-sq-foot individually decorated room, deck/patio with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 52-inch flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), electric kettle, and rice cooker</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible bathroom vanity</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive Suite, 2 Bedrooms, Accessible, City View

Sleeps 4 · 140 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Accessible bathtub

<p><strong>2 Double Beds</strong></p><p>1506-sq-foot individually decorated room, deck/patio with city views </p><br/><p><b>Layout</b> - 2 bedrooms, living room, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 52-inch flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Kitchenette with microwave, dishwasher, cookware/dishware, and electric kettle</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and desk</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Phone accessibility kit</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Double Room

Sleeps 2 · 11 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Free tea bags/instant coffee

<p><strong>1 Double Bed</strong></p><p>117-sq-foot individually decorated room, deck/patio with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 52-inch flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), electric kettle, and rice cooker</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and desk</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Phone accessibility kit</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Twin Room

Sleeps 2 · 28 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Free tea bags/instant coffee

<p><strong>2 Twin Beds</strong></p><p>300-sq-foot individually decorated room, deck/patio with hill views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 52-inch flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), electric kettle, and rice cooker</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and desk</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible bathroom vanity</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Junior Suite, 1 Bedroom, Accessible, City View

Sleeps 3 · 70 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Kitchenette

<p><strong>1 Double Bed</strong></p><p>753-sq-foot individually decorated room, deck/patio with city views </p><br/><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 52-inch flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Kitchenette with microwave, dishwasher, cookware/dishware, and electric kettle</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, slippers, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible bathroom vanity</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Pool access ramp on site
  • Pool hoist on site
  • Pool sun loungers
  • Pool umbrellas
  • Wheelchair-accessible pool
  • Conference space
  • Full-service spa
  • Health or beauty spa nearby
  • Parking (limited spaces)
  • Wheelchair-accessible spa
  • Sauna
  • Wheelchair-accessible fitness center
  • Free long-term parking
Show all 54 amenities
  • Free self parking
  • Free valet parking
  • Secured parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Free breakfast
  • Free continental breakfast
  • Wheelchair-accessible on-site restaurant
  • 24-hour front desk
  • Safe-deposit box at front desk
  • 24-hour business center
  • Art gallery on site
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Banquet hall
  • Braille or raised signage
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Concierge service
  • Conference center
  • Designated smoking area
  • Eco-friendly cleaning products provided
  • Elevator
  • Free airport transportation
  • Free area shuttle
  • Garden
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed available
  • Lifeguard on site
  • Luggage storage
  • Portable hoist available
  • Sign language-capable staff
  • Stair-free path to entrance
  • Terrace
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible public washroom

Location

© OpenStreetMap contributors

KG 422 Street House No. 2, Kigali, Kigali, RW

Check-in
from 10:30 AM to anytime
Check-out
until 10:00 AM

What guests say7.627 reviews

+ Clean rooms+ Friendly staff+ Good location− Poor food quality− Passive restaurant staff− Long wait times for food
Cleanliness8.7
Service7.1
Location8.7
Room Quality7.7
Amenities8.7
Value for Money7.1

Guest review

10.0

The Hotel is clean, delicious food and friendly staff

Joseph · 2025-07-31

A reasonable hotel and good location BUT…..

8.0

Generally, the hotel is acceptable. It’s near Simba center, which is a big supermarket a small shopping center. The hotel reception staff are helpful. They have also good security and location is in a good Neighbourhood. The only most disadvantage is the restaurant the cooking is not good. I had l three meals in the hotel restaurant ( fish and steak) really very bad cooking and the meat is very unfresh and the meat is very hard to extend is difficult to cut it on top of that you have to wait for long time at least 45 minutes to receive the order Breakfast is acceptable, but they serve completely unfresh bread. I believe the bread they serve for breakfast. It was form a few days I had to buy a fresh bread from Simba Centre supermarket for the next day breakfast Icomplained with other customer BUT there is very negative response from the staff at the restaurant. They are very, very passive.

ttano · OXFORD, OXFORDSHIRE, ENGLAND · 2025-07-21

Guest review

10.0

Easy access

Diane · 2024-11-01

Do not recommend Great Seasons

2.0

I was sent to the Great Seasons by Rwandair after my flight was cancelled. They comped me the room and gave me a lunch voucher (which I didn’t use) and a dinner voucher, I found the hotel to be drab and dingy and the bathrooms are old and outdated. There was an odd smell in the building. My room had an ac remote that didn’t work (had to stand on a chair to turn it on but could not adjust temp or mode), a shower that you had to step high hip into the tub with no grab bar to assist so it was difficult for someone my age. Bit mostly it was the lack of customer service- the food was awful so I barely ate - I asked to see a dessert menu and she said they only had ice cream but I’d have to pay for it because it wasn’t covered in the voucher! Then I asked at the Front desk for a bottle of water and she said they only give one per room but I could buy it at the bar! She finally relented and gave me another bottle. I know the room was comped so I didnt expect much but this was pretty bad. I do not recommend and wrote to Rwandair to tell them about it.

A4261YYsusanb · 2024-07-02

Lack of attention to maintenance and road noise ....

4.0

Planned on spending 2 nights but left after first. Ad copy boasts that it’s adjacent to a quiet suburban neighborhood. Yes, that’s true. But it’s outside that peaceful neighborhood, situated at the intersection of two extremely busy roads. So there’s no quiet side. Making matters worse, windows are aluminum clad without seals. It's hard to tell if a window is actually closed since noise difference is negligible. I changed first room because one of the windows simply wouldn't close at all. Broken towel racks, water not draining in shower pan, worn out corridor carpets, tv didn’t work even without remote(plug would not stay in socket) remote for A/C non-functional. Clearly, no one is doing any routine checking or maintenance. Finally, in the restaurant, the tv is located such that the kitchen personnel stare at football rather than concentrated on preparations. The waitress has very nice, though. Front desk Alex was very friendly but he told me he’s send up someone to check the TV. Never did. When I went down to check, he’d already left his shift. But, pool is OK and the floor and stair marblework is very nice. If that’s what you came, for you’ll be delighted.

marktE1846ER · 2023-09-08

Lovely Stay at Great Seasons

8.0

In December, 2022; I was visiting Rwanda for the 5th time, and decided to stay at Great Seasons where I had stayed during one of my previous visits in 2017. It was interesting to know that an intern from my 2027 visit was now a manager, and recognised me. This made my booking easier. Overall, this didn't have any direct impact with my experience, as the staff were as professional as in 2017. The quality of service had not dropped either. Only dent on my experience was when I ordered for drinks from the bar, and they came with a bill quite different from what was on the menu, and expected me to accept the difference just like that.

KoloKennethK · GLASGOW, SCOTLAND · 2023-04-07

Good to know

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

›Pets

Pets not allowed

›General

Individually-wrapped food options are available for dinner

›Sustainability Certifications

Property confirms they are implementing guest safety measures

›General

Individually-wrapped food options are available for breakfast

›General

Individually-wrapped food options are available for lunch

›General

Guest accommodation is sealed after cleaning

›Children and extra beds

No rollaway/extra beds available

›Pets

Service animals not allowed

›Noise policy

Noise-free rooms not guaranteed

›Check-in & Check-out

Contactless check-out is available

›Covid

Property follows sanitization practices of COVID-19 Guidelines (WHO)

›General

Guests are provided with free hand sanitizer

›Covid

Property follows sanitization practices of COVID-19 Guidelines (CDC)

›General

Staff temperature checks are conducted regularly

›General

Cashless transactions are available

›General

Individually-wrapped food options are available

›General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

›General

Staff wears personal protective equipment

›General

Temperature checks are available to guests

›General

Food service has been amended for enhanced safety

›General

Property follows sanitization practices of Safe Travels (WTTC - Global)

›General

Property is cleaned with disinfectant

›General

Reservation might be required for some facilities onsite

›General

Individually-wrapped food options are available through room service

›General

Social distancing measures are in place

›General

Property follows sanitization practices of Ecolab (3rd party expert - Global)

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available

›Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures

›General

Commonly-touched surfaces are cleaned with disinfectant

›General

Shield between guests and staff in main contact areas

›General

Gap period enforced between guest stays - 24 hours

›General

Masks are compulsory at the property