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SureStay Hotel by Best Western Castro Valley

★★★ 3954 E. Castro Valley Blvd., Castro Valley, US

8 guest rating· 426 reviews

About this hotel

Convenient Location in Castro Valley

SureStay Hotel by Best Western Castro Valley, just 17 km from Oakland Coliseum, offers free WiFi and parking. The 3-star inn features a 24-hour front desk and is non-smoking.

Comfortable Rooms with Essential Amenities

Each room at the inn includes a desk, flat-screen TV, private bathroom, and cozy bed with crisp linens. Guests will also appreciate the provided fridge for added convenience.

Delicious Continental Breakfast

Start your day right with a satisfying continental breakfast during your stay at SureStay Hotel by Best Western Castro Valley.

Book your stay now and experience comfort and convenience at our welcoming inn in Castro Valley.

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Rooms & rates

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Standard Room, 1 King Bed, Accessible, Bathtub

Sleeps 2 · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Bathtub grab bar

<p><strong>1 King Bed</strong></p><p>Located on the ground floor</p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Refrigerator, microwave, and coffee/tea maker</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and phone</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Low-height counters and sink</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 6 · 2× King bed, Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>2 King Beds and 1 Double Sofa Bed</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Refrigerator, microwave, and coffee/tea maker</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and phone</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Lever door handles</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2 · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p>Located on the ground floor</p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Refrigerator, microwave, and coffee/tea maker</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and phone</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2 · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Refrigerator, microwave, and coffee/tea maker</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and phone</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Lever door handles</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4 · 2× Queen Bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>2 Queen Beds</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Refrigerator, microwave, and coffee/tea maker</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and phone</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Lever door handles</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Queen Room with Two Queen Beds

Sleeps 4 · 23 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

The quadruple room features air conditioning. The unit has 2 beds.

King Room

Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

The double room offers air conditioning. The unit has 1 bed.

King Room with Bath Tub - Disability Access/Non-Smoking

Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

The double room provides air conditioning. The unit offers 1 bed.

Queen Room with Two Queen Beds with Bath Tub - Mobility Accessible/Non-Smoking

Sleeps 4 · 23 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

The quadruple room provides air conditioning. The unit offers 2 beds.

King Room with Roll-in Shower - Disability Access/Non-Smoking

Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

The double room provides air conditioning. The unit offers 1 bed.

Amenities

  • Free WiFi
  • Free Parking
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Allergy-free room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
Show all 37 amenities
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Heating
  • Higher level toilet
  • Invoice provided
  • Key card access
  • Laundry washed per local authority guidelines
  • Lower bathroom sink
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Vending machine - drinks
  • Vending machine - snacks
  • Wheelchair accessible

Location

© OpenStreetMap contributors

3954 E. Castro Valley Blvd., Castro Valley, US

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8426 reviews

+ Good location+ Friendly staff+ Spacious room− Cleanliness issues− Service inadequacies− Poor breakfast quality
Cleanliness6.8
Service7.8
Location9.8
Room Quality7.8
Amenities7.8
Value for Money8.8

Guest review

8.0

the room is big, there is many mirror, for both half and full body.

− Detail are not clean enough, there is no slippers. There is no water in the room. But there is some water at the lobby.

黃 · US · 2026-07-23

Never staying there ever again!

1.0

I got me and my family a suite that was super dirty and severely out dated. They had chairs blocking random doors. Didn’t feel safe at all. Then wake up to 5 police officers there for people living there on drugs. Worst experience ever!

− Everything!

Kelsey · US · 2026-07-12

Great stay

10.0

They were super nice. Beds were comfortable

Elvia · US · 2026-07-03

Guest review

4.0

Nothing

− Was old

Shabir Ahmad · US · 2026-07-01

Thanks for the great services - Front desk and room service.

10.0

Location

Edward · US · 2026-06-28

Convenient but dirty and gross

3.0

It was convenient

− Didn’t have a clean feeling. I don’t think it’s the staff fault. I think the place felt rundown

Enrico · US · 2026-06-25

Good to know

Please note:

-A credit card is required to guarantee availability of a room.

-Cash payments for room may require a deposit for incidentals. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

›Internet

WiFi is available in all areas and is free of charge.

›Pets

Pets are not allowed.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 12 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

›Parking

Free private parking is possible on site (reservation is needed).

›Groups

When booking more than 9 rooms, different policies and additional supplements may apply.