14 Owen Street, Innisfail, AU
6.6 guest rating· 314 reviews
Modern Accommodation
Innisfail City Motel provides contemporary accommodation in the heart of Innisfail. Each air-conditioned room features a flat-screen TV and a private bathroom, ensuring a comfortable stay for every guest.
Convenient Location
Located just a short drive away from Mission Beach and Palma, and 78 km from Cairns Airport, our motel offers easy access to nearby attractions. Additionally, with McDonalds and Coles Supermarket within walking distance, guests can enjoy added convenience during their stay.
Free Parking and Amenities
Guests can take advantage of the free private parking available on site, providing a hassle-free experience. Moreover, the inclusion of a kettle in each room adds to the convenience and comfort of our guests.
Book your stay at Innisfail City Motel now for a memorable and convenient accommodation experience.
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Sleeps 3 · 22 m² · Twin bed, Queen bed
Offering free toiletries, this triple room includes a private bathroom with a walk-in shower. The air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a tiled floor as well as an inner courtyard view. The unit has 2 beds.
Sleeps 2 · 22 m² · Queen bed
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with a quiet street view. The unit offers 1 bed.
14 Owen Street, Innisfail, AU
I would NOT STAY HERE if you paid me to!
1.0Absolutely nothing! 😡
− We arrived late afternoon to a closed office filled with cleaning supplies only to read on the door that we had to go to another motel to get the key. It’s not at all an appealing looking place from the outside. So we arrived at the second motel to be greeted again with a closed office and another note on the door saying someone would be back at 2pm, it was now 4.45pm. I rang the number on the note and asked if I could cancel as I was starting to regret my booking choice. She said no, I’d have to cancel through Booking.com. Being late and tired I just took the key and drove back to the booked Motel. When I walked inside I nearly cried! Not only was the room Nothing like the ones they advertised but it WASN’T MADE UP! The beds were a mess and the place was filthy!! I will add pictures! We couldn’t get out quick enough! Took pictures, returned the key and then had to find alternative accommodation. After putting a block on my card to stop them taking payment, I sent through a message telling them how upset I was about the whole experience and to please respond back to me. I’ve had NO response back! I cannot believe a business would think any of this would be acceptable! 🤬🤬
Guest review
9.0Welcoming staff and good price
− There was much not to like
Tired property in need of maintenance. Overpriced for what you get.
4.0Location, easy access by car.
− Missing bedding (top sheet, blanket), missing curtains (so we used our beach towel). Check in was at a sister motel (no problems there) however, the phone number supplied via a sign to arrivals, went unanswered when we wanted to request the missing bedding, so we had to drive back. The staff supplied us with the missing items and asked if we could also deliver towels to room 1 & 3 (not our travelling party), as they had none in their rooms. (strange). The power point for the aircon was broken; hence the ac did not work...lucky, it was not hot. You can also hear the beats of the nearby nightclub very distinctively. I am not someone with champagne taste and beer budget. There are not many options in Innisfail, but this was for sure disappointing for $160.-.
Guest review
5.0− Leaking tap in kitchen sink
Guest review
9.0Close to the shops
− To close to Taxi rank no privacy at front really
Innisfail is not a great place to visit in general
4.0Not a lot to say here
− Mirror on the roof was wild. No one at reception so we had to go to another location for our keys
A deposit may be required at the property.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 17 years old stay for AUD 10 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.