Ramada by Wyndham New Kensington♡

Did not accommodate

1.0

Location

− I don't like that they were not able to accommodate me for an accessible room and I called ahead to make sure they were available. I didn't stay.

very good except for the choices of tv stations.

8.0

The coffee was very good.

− The choices on the TV were terrible. I was in the Pittsburgh area but I could not watch news or weather from Pittsburgh. I could watch local news from NYC, Boston, and LA; I could not watch national news or Fox stations except Fox Now which is not my favorite. There were hundreds of available movies. The room had been remodeled recently and was very clean and well furnished. Some touch up painting needs to be done. The price was VERY economical and the hotel's location was just a 45 minute trip to the Pittsburgh airport. I would certainly stay there again.

Do not stay here!!!

4.0

Convenience to the location i needed to be

− No working lights on outside, no coffee pot in room ,ice machines were broken ,wifi was not working, beds were comfortable but had to sleep with our heads at the foot of the bed due to unlevel room .

Even though it’s been renovated, it was much better customer service, and everything breakfast everything before it beca

2.0

The renovations, though very superficial, made it look a lot nicer than it did as the Quality Inn.

− The staff was not hospitable whatsoever. The in-room telephoned did not work and I had to change rooms due to a chirping smoke detector and neither room had a working telephone. There was no coffee maker in the room. The continental breakfast was a joke, example; they put out cream cheese but there weren’t any bagels. There was no yogurt or fresh fruit, the muffins (there were 4 muffins out and I went right at 6am when it starts) weren’t wrapped they were just out and with no tongs to get them. And I received about three emails this morning saying for me to do the express checkout and then they were questioning what time I was checking out so I said 11 o’clock and at 10:20 there was a knock at my door and it was one of the housekeeper checking to see if I had checked out yet which is absolutely unacceptable. I said I was gonna be. I followed their directions and said I was gonna check at 11 o’clock and it was 1020 when she knocked on my door pathetic I will never stay here ever again

Guest review

3.0

The bed was comfortable, that was about it.

− The building on the outside was falling apart. The entrance pull up over hang literally fell apart while we were there. There was garbage all over the parking lot. All the entrances beside the main entrance had garbage and building materials inside. The smell was terrible in the hallways. You weren't allowed to use the back entrance because the second floor is all employee living. The ac units all have hoses running outside. No pool or breakfast like advertised.