Sleepfare

Hotel Hacienda Cancun

★★★ Supermanzana 22 Lote 39 y 40 Avenida Sunyaxchen, Cancún, MX

7.7 guest rating· 431 reviews

About this hotel

Central Location and Outdoor Pool

Hacienda Hotel, centrally located in Cancún, offers a relaxing stay with its outdoor pool and proximity to the city's main avenues and stunning beaches.

Comfortable Rooms and 24-Hour Service

Enjoy air-conditioned rooms with essential amenities like TV and private bathrooms. Benefit from a 24-hour front desk and a helpful tour desk during your stay.

Convenient Facilities and Nearby Attractions

Take advantage of free Wi-Fi, lush gardens, and a terrace at the hotel. Explore Mercado 28 market just steps away and reach the airport conveniently in 20 minutes.

Book now for a delightful stay at Hacienda Hotel, where convenience and comfort meet seamlessly.

Rooms & rates

Pick your dates. Prices are live, not cached.

Suite

Sleeps 2 · 18 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Toilet

The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Room

Sleeps 4 · 18 m² · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Fan

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Amenities

  • Free WiFi
  • Outdoor pool
  • Swimming pool
  • Restaurant
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
Show all 40 amenities
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
  • Express check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Key access
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Public Bath
  • Sanitized tableware & silverware
  • Shallow end
  • Shared stationery like menus, pens are removed
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace
  • Vending machine - drinks

Location

© OpenStreetMap contributors

Supermanzana 22 Lote 39 y 40 Avenida Sunyaxchen, Cancún, MX

Check-in
from 03:00 PM to 06:00 PM
Check-out
until 12:00 PM

What guests say7.7431 reviews

+ Good location+ Friendly staff+ AffordablePoor cleanlinessOld facilitiesNo hot water
Cleanliness6.0
Service8.4
Location8.9
Room Quality6.5
Amenities7.5
Value for Money8.4

Guest review

7.0

Falta de aseo en la habitación

carbajal · MX · 2026-07-24

Guest review

7.0

Le personnel très aimable La fontaine à eau disponible

Les photos ne sont pas très représentatives Petit déjeuner léger

Launay · FR · 2026-07-22

Guest review

10.0

La ubicación, bastante accesible para moverse por la ciudad

Pazmino · EC · 2026-07-21

Guest review

8.0

Located in a very good spot. Downtown Cancun (benito juarez) in walking distance to everything. Parque las palapas and Mercado 28 delicious restaurants everywhere. Awesome pool with enough depth and very friendly staff. Questions that I had they answered.

Breakfast could be upgraded and mattresses could be a bit softer. A fridge in the rooms would be awesome.

Rodolfo · US · 2026-07-19

Fui solo una noche.... cumplio con lo que se necesitaba

7.0

La ubicación es muy buena, fue muy sencillo el proceso de entrada. la ubicación céntrica de fácil acceso a cualquier parte. Cerca de restaurantes, parques y servicios de transporte. De fácil acceso. ¿Ya mencioné la ubicación? muy buena!!!!

Creo que podrían mejorar un poco en cuanto la estética de las habitaciones. Se ven un tanto viejas lo cual hace parecer que estén sucias, lo cual no están, pero la estética de la habitación, así como las instalaciones eléctricas que por lo mismo que son viejas y faltas de mantenimiento fallan un poco. Teniendo una ubicación privilegiada en el centro de Cancún creo que podrían invertirle un poco en modernizar las instalaciones.

triana hernandez · MX · 2026-07-18

Guest review

10.0

La atención muy cálida de la gente

No tengo detalles

Roberto · MX · 2026-07-17

Good to know

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Parking

No parking available.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Internet

WiFi is available in public areas and is free of charge.

Pets

Pets are not allowed.