The Singhasari Resort♡

Unforgettable experience

8.0

Amazing service, amazing treatment

Nice place for staycation

10.0

All was perfect, nice place to stay. The hotel view and scenery are awesome . The facilities like padel, tennis court, swimming pool, jacuzzi etc were good. The breakfast were delicious The staffs are very welcome and helpful

A Relaxing and Well-Arranged Family Retreat

10.0

A calm and pleasant stay at Singhasari Resort Batu. The facilities are well-equipped, and the swimming pool is spacious and open until the evening, which adds to the relaxing experience. Breakfast is thoughtfully arranged into three sessions, making it more comfortable and less crowded. Overall, a very suitable place for a family stay—peaceful, well-managed, and enjoyable. 🌿

Very bad room and service ever!!!!

2.0

I had a bad experience ever to stay at 5 star hotels. I stay with my husband and baby on 18 March 2026. Our first room was 2222. The AC was broken, and the water heater also not working well. My baby shower with almost cold water in the afternoon. After that my husband call and complain about it, she said to wait 15min for the technichian. We wait almost an hour and my husband call 3 times but no action and solution. We are tired, my baby crying because the room so hot and not comfortable. After that my husband came to the reception and she just do some ACTION to move our room. It was 7.45pm we have to pack our bag and move. We are so upset and tired . Our expectation for 5 stars hotel at least have standart and checklist. AC and water heater is so bacis for hotel facility!!!! We paid higher than our hotel before (golden tulip) and we expect room and service better but in fact NO. Next day 19 march 2026, In the morning we go for breakfast, my husband request for baby chair and sit inside the resto. The staff said not available all baby chair used and full inside, we sit outside the resto near the hosteat. And then not long after about 5 minutes, another guest come and request for the baby chair and he said wait, and will looking the baby chair for him. We are so so UPSET agin, why he dont do the same service to us??????after my husband complain and ask why? Then he just give us babychair and sit inside. We are SO UPSET for the TERRIBLE SERVICE experience during our breakfast :( Absolutely will not come back again to this hotel!!!!!

Good

8.0

Nice hotel and good facilities

A Memorable Family Stay in Batu

10.0

We stayed here for a short family getaway from Surabaya and had such a great experience. We were pleasantly surprised with a complimentary upgrade to a Premier room, which made our stay even more special. What we loved the most is how family-friendly the resort is. There are so many activities for kids that my child didn’t even want to go home. The atmosphere is relaxing, the facilities are well maintained, and the staff are very welcoming. Definitely one of the best family resorts in Batu. We would love to come back again.