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Sleepfare

JEN Singapore Orchardgateway by Shangri-La

★★★★ 277 Orchard Road #10-01, Singapore, SG

8.7 guest rating· 9100 reviews

About this hotel

Panoramic City Views

Enjoy breathtaking vistas of the city skyline from our rooftop space and infinity-edged pool.

Convenient Location

Located in the heart of Orchard Road, with easy access to public transport and nearby shopping and entertainment areas.

Modern Amenities

With free WiFi, fully air-conditioned rooms, and a fitness centre, we ensure a comfortable stay for all guests.

To book your stay at JEN Singapore Orchardgateway by Shangri-La and experience the best of Singapore, visit our website now!

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Rooms & rates

Superior King Room

Sleeps 2 · 27 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Superior Twin Room

Sleeps 3 · 27 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe King Room

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club King Room

Sleeps 3 · 27 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club Deluxe Double Room

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Superior King Room with City View

Sleeps 3 · 27 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Superior Twin Room with City View

Sleeps 3 · 27 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Panorama Club Room

Sleeps 3 · 55 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club Twin Room

Sleeps 3 · 27 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Family Room

Sleeps 3 · 47 m² · Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Swimming pool
  • Fitness center
  • Free Parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • 24-hour front desk
Show all 58 amenities
  • Room service
  • Non-smoking rooms
  • Family rooms
  • Babysitting/child services
  • Car hire
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • Vending machine - snacks

Location

What guests say8.79100 reviews

+ Great location+ Excellent service− Too expensive− Dated bathroom design
Cleanliness8.2
Service9.1
Location9.2
Room Quality8.1
Amenities8.7
Value for Money8.6

Die Lage des Hotels ist für alle Aktivitäten in Singapore ideal!

8.0

Die Lage des Hotels ist für alle Unternehmungen in Singapore ideal. Die Frühstücksauswahl am Büfett ist mehr als reichlich. Das Zimmer war ausreichend groß.

− Höchst problematisch war der fehlende Hinweis des Personals an der Rezeption, dass ab dem späten Abend das Hotel nur über die Aufzüge zu erreichen ist, die von der Straße aus zugänglich sind. Wir kannten nur die Aufzüge, die von der Metrostation aus zugänglich sind, die jedoch am späten Abend außer Betrieb sind. Die Hotel-Rezeption war zu diesem Zeitpunkt telefonisch nicht mehr zu erreichen…

Margit · DE · 2026-10-23

Guest review

10.0

The staff was amazing. my wife left her phone in the room when we checked out and realised it only whe. we checked into other hotel. staff at the hotel helped us retreive the phone

− nothing

Varun · IN · 2026-10-23

Grossartiges Hotel

10.0

Das Hotel war grossartig. Die Lage war perfekt, direkt nebenan hatte man viele Einkaufsmöglichkeiten. Die Zimmer waren sehr modern und sauber. Würde dieses Hotel wieder wählen.

− Alles war sehr gut.

Uka · CH · 2026-10-22

Guest review

10.0

great location, nice pool, good breakfast

Marina · HR · 2026-10-21

location was really good!

8.0

location is good

− guests have to walk to another set of lifts to get to the rooms.

Imelda · AU · 2026-10-21

Guest review

9.0

・ホテルが機能的というか、部屋は快適にすごせました。 ・屋上にバーとプールがあるので、夜景が見られてよかったです。

− ・地下鉄直結で便利でしたが、エレベーターの故障で、ホテルのフロアまでボタンが押せなくて困った。隣のホテル側のエレベータがあってそっちは大丈夫でした。

Nakagawa · JP · 2026-10-20

Good to know

Please note that the swimming pool's operating hours are from 06:00 to 23:00.

A deposit may be required at the property.