Superior King Room
Sleeps 2 · 27 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
JEN Singapore Orchardgateway by Shangri-La
★★★★ 277 Orchard Road #10-01, Singapore, SG
8.7 guest rating· 8994 reviews
About this hotel
Panoramic City Views
Enjoy breathtaking vistas of the city skyline from our rooftop space and infinity-edged pool.
Convenient Location
Located in the heart of Orchard Road, with easy access to public transport and nearby shopping and entertainment areas.
Modern Amenities
With free WiFi, fully air-conditioned rooms, and a fitness centre, we ensure a comfortable stay for all guests.
To book your stay at JEN Singapore Orchardgateway by Shangri-La and experience the best of Singapore, visit our website now!
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Rooms & rates
Superior Twin Room
Sleeps 3 · 27 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe King Room
Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Club King Room
Sleeps 3 · 27 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Club Deluxe Double Room
Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior King Room with City View
Sleeps 3 · 27 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Twin Room with City View
Sleeps 3 · 27 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Panorama Club Room
Sleeps 3 · 55 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Club Twin Room
Sleeps 3 · 27 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Family Room
Sleeps 3 · 47 m² · Sofa bed, Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Outdoor pool
- Pool bar
- Pool with view
- Swimming pool
- Fitness center
- Free Parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- 24-hour front desk
Show all 58 amenities
- Room service
- Non-smoking rooms
- Family rooms
- Babysitting/child services
- Car hire
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Thermometers for guests provided by property
- Vending machine - drinks
- Vending machine - snacks
Location
277 Orchard Road #10-01, Singapore, SG
What guests say8.78994 reviews
+ Excellent central location (near MRT/Orchard, convenient for shopping)+ Rooftop pool and bar with great city views+ Friendly, efficient and helpful staff+ Comfortable, modern rooms− Inconsistent breakfast quality; some report overcooked food and machine-made coffee− Some cleanliness/aging issues reported (bathroom glass, older rooms)− Rooftop pool can be small/noisy with children; occasional salty pool water
Cleanliness8.0
Service9.1
Location9.2
Room Quality8.7
Amenities8.8
Value for Money8.7
Guest review
10.0Excellent location atop a shopping mall—you essentially never need to leave, as it has everything you might need—with a subway station right outside the hotel. The rooms are cleaned twice a day; they are comfortable and sufficiently spacious for a couple. There is a fantastic rooftop pool with an impressive view, and the staff is outstanding—always available and ready to help with anything required. Perfect hospitality.
Overall, disappointing and not worth the cost of the room. Facilities are basic and below par.
4.0Location was very convenient
− The AC in the room was terrible. Not strong at all and far too hot, even on the lowest setting because of some "sustainability" initiative. We called an engineer to the room and he was unable to help. My sleep was very unpleasant due to the hot temperature of the room. You have sacrificed customer satisfaction and comfort for sustainability.
Location was perfect, room were clean and amazing. Highly recommended.
8.0location of this hotel is perfect in the walking distant to the major orchard rood shopping street. Check-in was fast & efficient, it is connected to a mall. Just perfect location for food, sight seeing and shopping. Room was comfortable too and a good size for 2 pax.
− The entrance was closed after 2200hrs and access needs to be via hotel card.
Guest review
10.0Wir hatten einen wunderbaren Aufenthalt, super freundlicher CheckIn, war für uns perfekt, direkt an der berühmten Orchard Road, alles andere ist super schnell mit dem Taxi zu erreichen. Ein Highlight ist die Dachterrasse mit Pool, man kann hier entspannt am Abend chillen. Besonderer Pluspunkt: unser Weiterflug ging 0:45, wir konnten abends nochmal kostenfrei und entspannt duschen, obwohl wir schon ausgecheckt hatten.
Good to know
Please note that the swimming pool's operating hours are from 06:00 to 23:00.
A deposit may be required at the property.