Sleepfare

Hotel Principe

★★★ Prolongacion Heroes 326, Chetumal, MX

6.9 guest rating· 174 reviews

About this hotel

Outdoor Pool for Relaxation

Hotel Principe offers guests the perfect escape with its inviting outdoor pool, ideal for a refreshing dip or lounging under the sun.

Comfortable Rooms with Essential Amenities

Each air-conditioned room at Hotel Principe is equipped with cable TV, a work desk, and a telephone, providing guests with a comfortable stay.

Convenient Location for Exploring

Located in central Chetumal, Hotel Principe is within close proximity to the Mayan Culture Museum, making it a convenient choice for travelers interested in exploring the local attractions.

Experience the perfect blend of comfort and convenience at Hotel Principe. Book your stay now for an unforgettable getaway.

Rooms & rates

Pick your dates. Prices are live, not cached.

Standard Double Room

Sleeps 4 · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Free WiFi
  • Shower

<p><strong>2 Double Beds</strong></p><p>Features a private balcony</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Premium channels </p><p><b>Food & Drink</b> - Room service (limited) and free bottled water </p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p>

Executive Double Room, 2 Double Beds

Sleeps 4 · 2× Double bed

  • Low-height desk
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Lowered peephole/view port in door

<p><strong>2 Double Beds</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Cable channels </p><p><b>Food & Drink</b> - Room service (limited) and free bottled water </p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p>

Executive Double Room

Sleeps 4 · 10 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • TV

This more spacious executive room has modern décor and is located in an exclusive section of the hotel. It includes air conditioning, cable TV and a private bathroom.

Double Room with Two Double Beds

Sleeps 4 · 10 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • TV

This air-conditioned room includes cable TV and a private bathroom.

Amenities

  • Exercise/lap pool
  • Swimming pool
  • Offsite parking discounted rates available
  • Secured parking
  • Self parking (surcharge)
  • Restaurant
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Front desk (limited hours)
  • Tour desk
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
Show all 41 amenities
  • Access to health care professionals
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Delivered food - securely covered
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Free wired internet
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Housekeeping on request
  • Internet access
  • Invoice provided
  • Japanese garden
  • Luggage storage
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Reception hall
  • Safety deposit box
  • Sanitized tableware & silverware
  • Staff adhere to local safety protocols
  • Swimming nearby
  • Television in common areas
  • Terrace

Location

© OpenStreetMap contributors

Prolongacion Heroes 326, Chetumal, MX

Check-in
from 02:00 PM to 05:00 PM
Check-out
until 12:30 PM

What guests say6.9174 reviews

+ Friendly reception staff+ Good location+ Satisfactory food options− Dirty environment− Outdated rooms− Unsatisfactory amenities
Cleanliness3.6
Service8.2
Location9.2
Room Quality5.7
Amenities5.7
Value for Money7.7

Hotel Peincipe is not sanitary and needs major renovation.

2.0

Only the reception staff and 1 maintenance personnel was friendly. The cleaners was not friendly and nasty.

− The tiles in the bathroom needs to be scrubbed the sheets and blanket on the bed was not changed I could see soil on them and they smelled old. The wooden door was cracking open. The slide door could slide well due to dirt build up. The television was not working in room 27. The glass are not cleaned. It was overall horrible and unclean. O and the pool water was so dirty like it has not been cleaned for sometime. I would never recommend them. The room don’t even have a blow dryer or iron. No bodyway or shampoo was in the dispenser in the shower. HORRIBLE.

Theodora · US · 2025-10-15

Guest review

4.0

Not too friendly

Angelica · 2025-10-08

Guest review

4.0

Alberca muy sucia. Aire acondicionado no servia. No lo podias apagar. No se podia regular temperatura. Lo apagamos un rato durante la noche por el frio y al sentirse el calor un tato despues se intento prender y no se podia. 3 de la mañana y esperando que el personal lo prendiera lo cual tambien les costo muchísimo hacerlo

Libni · 2025-09-26

Guest review

7.0

great loaction, great price, would definetly stay again.

− the room are some what out dated and the bedding are out dated

Bernard · BZ · 2025-08-14

Guest review

2.0

Mucho ruido de los guespedes

Cesar · 2025-08-10

Good to know

Visa, MasterCard and American Express are accepted for payments on site.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

›Parking

Free private parking is possible on site (reservation is not possible).

›Internet

WiFi is available in all areas and is free of charge.

›Pets

Pets are not allowed.

›Children and extra bed policy

Children ages 1 and older are allowed.

Children from 1 year old to 17 years old stay for MXN 120 per person per night when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.