Thalassa Sousse Resort & Aquapark♡

Dirty

2.0

⚠️DO NOT⚠️ waste your money going here we visited the water park yesterday and the majority of slides were not open. We had our son with us who was starving and thirsty as there was no snack bars open and we had nothing with us as expected ted to eat there it was really dirty the toilets had human excrements on the seat and all over the walls worst place we have ever visited in Sousse

We will visit again inshallah

10.0

Perfect escape for family and kids loved it loved loved it even though i think the food should be worked on a bit there was only pizza and sandwiches and was too expensive and not good but the vibe was amazing

Not as bad as reviews say

6.0

Had 10 days here with family, had a nice time, lovely clean bungalow. Was worried about poor reviews but was better than we thought, meal times were not great really, food was nice if you could get any, big queues for breakfast pastries, omelettes or pancakes then there's no limit to piling up your plate, making everyone wait even longer, the problem I thought is that there is not enough staff anywhere, bar staff were all lovely, especially Jazzir, but he was fired for being too friendly with us, which is a massive shame. Nico and Pikacho were really funny, made our holiday fun, but Pikacho left for another hotel too, another shame. We were only a few of the only British people here, maybe it's a cultural thing but found the Arab ladies very rude and looked down there noses at you a lot. But overall it's a lovely hotel, cant see why people are saying it's dirty? We found it lovely, pools are lovely and clean, apart from only having 1 step ladder to get out of the biggest pool I've ever seen. At the end of the day, if you want chicken nuggets and chips then stay at home. We all had a great time, Sheffey in the hotel pool shop was also really kind and lovely. Don't always listen to people moaning about silly things. The pool, the heat, the sea, the staff. Made our holiday amazing

Guest review

6.0

Des espaces aquatique super mais un hôtel qui nécessite une bonne rénovation. Manque de diversité au buffet

Despicable and sickening

2.0

Italian restaurant has no pizza Old carpets full of nasty bugs and hotel is a death trap with uneven surfaces everywhere. No alcohol served.

WORST HOTEL EXPERIENCE EVER. DO NOT GO THERE.

2.0

Worst hotel I've ever stayed in. The photo's online are old and extremely misleading. We arrived and waited over 3hrs in a non air conditioned reception area for our room.The temperature was over 40 degrees. Our room was filthy with outdated furniture. Broken patio door, sheets and cushions covered in old blood and dirt stains. The bathroom was disgusting covered in mould, rust,broken tiles,new grout covering old grout and new paint over the top of old paint. Indoor pool closed, gym closed,tennis courts and mini golf unusable due to state of disrepair. Disco closed. We didn't see the outdoor pool or pool area being cleaned once in the 11 days we were there. The sunloungers were filthy with old food and drink stains all over them and the parasol had been stuffed with cigarette butt's. My partner has disability issues and so therefore was unable to use the pool because it only had one set of pullup steps which were to dangerous to use as were completely rusted away from the edge of the pool. The only way to cool down in temperature's of over 40degrees. Children were getting cut every day as the outside pool edge was really sharp. Aquapark is not stated anywhere that it is open to the public mostly groups of rowdy locals and taking over and often causing fights. We witnessed a violent fight a lad was being beaten by a group of lads he had blood pouring from his head and then collapsed. Women we're crying ,children we're scared and screaming. We were told by staff this happens quite alot but not this bad. Food restaurant is chaos too many people, long queues, dirty plates,birds flying around and leaving droppings all over the chairs,water machine broken. If you can get any food after a certain nationality have piled high there plates and then leave most of it on the table when they leave. They are so greedy, ignorant and pushy,and use there kids to get in front of the queue. Then before they leave they fill there tuperware boxes with all the cakes . Didn't cater for English kids ie fishfinger,chips,nuggets,baked beans ice cream. Entertainment = Zero. One crap show and one crap karaoke night, the staff done most of the singing. One good thing I think the kids club was good ,and the kids mini disco . Apart from that absolutely nothing nothing nothing avoid avoid avoid. The building was in a general state of disrepair, one corridor had a large electric box open where young children could easily get electrocuted.