★★★ Genting Highlands, Genting Highlands, MY
Modern Accommodation with Free WiFi
Experience stylish rooms with free WiFi access, perfect for staying connected during your vacation.
Convenient Location
Enjoy easy access to a variety of entertainment options including a theme park, retail shops, and restaurants just a stone's throw away.
Delicious Dining Options
Treat yourself to a culinary adventure at the on-site restaurant, offering a delightful range of local and international dishes to savor.
To book your stay at Resort Hotel and experience comfort and convenience at its best, contact us now.
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Sleeps 2 · 34 m² · 2× Twin bed, Queen bed
This twin/double room features a satellite TV and electric kettle. Guests enjoy: - IMAGINATRICKS (preferred seat) entrance tickets at 16:00 for 02 people - One buffet or set dinner for 02 adults at either
Sleeps 3 · 34 m² · 2× Twin bed, Queen bed
The spacious twin/double room provides a safe deposit box, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. This twin/double room features a dressing room and a TV with cable channels.
Sleeps 3 · 34 m² · 2× Twin bed, Queen bed
The spacious twin/double room provides a safe deposit box, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. This twin/double room features a dressing room and a TV with cable channels.
Sleeps 3 · 34 m² · 2× Twin bed, Queen bed
The spacious twin/double room provides a safe deposit box, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer.
Sleeps 3 · 34 m² · 2× Twin bed, Queen bed
The spacious twin/double room offers a safe deposit box, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. This twin/double room features a dressing room and a TV with cable channels.
Sleeps 2 · 34 m² · 2× Twin bed, Queen bed
This twin/double room features a electric kettle. Guests enjoy: - IMAGINATRICKS (preferred seat) entrance tickets at 21:00 for 02 people - One buffet or set dinner for 02 adults
Sleeps 2 · 34 m² · 2× Twin bed, Queen bed
This twin/double room has a electric kettle. Entitlements: One-night stay. Love Matters Resident Show at Genting International Showroom x 2 VIP Price Scale tickets. Validity of Stay Period: 3 January to 27 April 2023 – Applicable every Tuesday to Thursday (Exclude 24 to 26 Jan 2023). Terms & Conditions: 1) Customer is to redeem the Love Matters show ticket at Genting International Showroom Box office located at Genting Grand Hotel on Tuesday to Thursday from 6.30 to 7.30pm. 2) 1 day booking cut off at 3pm.
Sleeps 3 · 34 m² · 2× Twin bed, Queen bed
The spacious twin/double room features a safe deposit box, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. This twin/double room provides a dressing room and a TV with cable channels.
Sleeps 2 · 34 m² · 2× Twin bed, Queen bed
This twin/double room has a cable TV and electric kettle. Guests enjoy: - IMAGINATRICKS (preferred seat) entrance tickets at 20:00 for 02 people - One buffet or set dinner for 02 adults at either
Sleeps 2 · 34 m² · 2× Twin bed, Queen bed
The spacious twin/double room offers a safe deposit box, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. This twin/double room features a dressing room and a TV with cable channels.
Genting Highlands, Genting Highlands, MY
Guest review
5.0No
− Noisy environment despite windows close. W windows close no air conditioning, can get a bit warm.
Most Horrible Hotel Experience in Genting
2.0I booked 2 rooms for my family and paid a total of SGD1,282 for 3 nights ($213 per room per night) from 15 Jun to 18 Jun. It was the most horrible stay in a hotel due to the following 3 reasons: 1. Check In - On the day of check-in, they allocated me 2 inter-connecting rooms at Level 9. One of the rooms was ready and we were able to check in at 2.30pm (paid extra RM5 for it). The other room was not ready due to housekeeping. However, about 45 mins later when we were about to leave the room, we were told by a staff that the guests from other room did not check out at 3pm. Hence, they need us to move to 2 other rooms at level 8. We wasted about an hour making the change instead of being able to enjoy our time in Genting. The manager told us that it is due to a system issue and only offer a verbal apology. 2. On the 3rd day, the housekeeping did not make up our rooms until 4 plus. We were shocked as we left the rooms before 12pm as the housekeeping was waiting outside our rooms at 11 plus. I complained to the manager on duty and he told us that the staff told us that they cannot make up the rooms until they completed others. This is unacceptable to me as we cannot use the room until close to 5pm. The manager on duty offered an insincere compensation of late check out (which we don't need) or a free upgrade to a corner room (why would we want to move?). 3. It is super noisy at night we our rooms (8110 and 8112) were facing the roads and the theme park. Music start blasting from 9am in the morning and there were motorbikes etc noises until past midnight. It was hard to get a good night's sleep.
nothing impressive
5.0breakfast was not included.
− even though they gave us a double bed unfortunately it was in the smoking zone. Room was smelly and furniture seemed old and unsightly
Satisfied.
7.0no comment
− no commemt
You only see old bad maintained buildings from the room. Booking com charges are very, very expensive and I will never b
1.0NOTHING
− The whole stay is not worth the money RM967. Hotel surroundings VERY BAD. The room is very outdated for the price we paid.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1st March 2022, a Sustainability Fee of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in.
Please take note that all receipt can be collected from the Front Office upon check out!
Please note that early check-in before 15:00 is subject to availability and will incur a surcharge upon confirmation.
Please note that the Hotel does not accept 3rd party credit card and debit cards. Please present the same credit card used to guarantee your booking when checking in.
As a reminder, Guests are required to show photo identification and credit card for Hotel to verify upon check in. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.