Standard Double Room
Sleeps 2 · 20 m² · Double bed
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
Features heating, cable TV and private bathroom.
Hotel El Ciervo
General Korner 241, Villarrica, CL
8.7 guest rating· 109 reviews
About this hotel
Luxurious Accommodations
Hotel El Ciervo offers elegantly decorated rooms with modern amenities, including free Wi-Fi and cable TV. The stylish furnishing and cozy fireplaces create a welcoming atmosphere for guests to unwind and relax after a day of exploration.
Scenic Surroundings and Recreational Activities
Situated just steps away from Villarrica Lake, guests can enjoy breathtaking views of the lake and Villarrica Volcano while lounging by the garden swimming pool. For the more adventurous, a nautical club nearby offers various water sports activities, perfect for a fun-filled day under the sun.
Culinary Delights and Relaxation
Indulge in a delicious breakfast spread featuring fresh ingredients and homemade treats. Guests can also savor international cuisine at the on-site restaurant or sip on refreshing drinks from the bar amidst the tranquil garden setting. After a day of activities, unwind in the lobby library by the fireplace with a good book in hand.
Book your stay at Hotel El Ciervo for a memorable and relaxing getaway by Villarrica Lake.
Rooms & rates
Pick your dates. Prices are live, not cached.
Superior room - Main Building
Sleeps 3 · 27 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Shower
Bright and spacious, this room features heating, cable TV, garden and lake views, and private bathroom.
Suite - Main Building
Sleeps 3 · 35 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Spacious room featuring king size bed, garden and lake views, heating, fireplace, cable TV and private bathroom.
Family Room
Sleeps 5 · 24 m² · 3× Twin bed, Queen bed
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
This family room's special feature is the pool with a view. Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, executive lounge access, a seating area as well as an inner courtyard view. The unit offers 4 beds.
Standard Twin Room
Sleeps 3 · 22 m² · Twin bed, Double bed
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
The pool with a view is the standout feature of this twin room. Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, executive lounge access, a seating area as well as an inner courtyard view. The unit has 2 beds.
Amenities
- Free WiFi
- Outdoor pool
- Outdoor pool - seasonal
- Plunge pool
- Swimming pool
- Sauna
- Free Parking
- Breakfast in the room
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- Pet bowls
Show all 69 amenities
- Beach
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fruits
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Terrace
- Thermometers for guests provided by property
- Wine/champagne
Location
General Korner 241, Villarrica, CL
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.7109 reviews
+ Excellent service+ Great location+ Beautiful views+ Nice amenities− Poor breakfast variety− Room maintenance issues− Noise disturbances
Cleanliness8.4
Service9.4
Location9.4
Room Quality7.9
Amenities8.9
Value for Money8.9
Hotel el siervo un segundo hogar
10.0La atención,amabilidad y privacidad
− Nada
Guest review
10.0Atención del personal y amplitud del lugar.
− Todo me gustó.
Lugar hermoso , el personal que atiende es muy amable , atentas , confiables y muy cercanos al turista .
10.0Sus espacios acogedores, amplios , limpios, hotel cercano al lago, a metros de restaurantes. Calentito con estufa a leña .
Muy recomendable
8.0La atención del personal
Good to know
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Parking
Free private parking is possible on site (reservation is needed).