Family Room
Sleeps 4 · 36 m² · Double bed, Sofa bed
- Air conditioning
- Private bathroom
- Telephone
- Toilet
- Alarm clock
elaya hotel vienna city west, Trademark by Wyndham
★★★★ Webgasse 23, Vienna, AT
8.2 guest rating· 5637 reviews
About this hotel
Stylish & Convenient Rooms
Experience stylish, air-conditioned rooms with free WiFi just a 3-minute walk from Vienna's biggest shopping street. Each room features underfloor heating, soundproofing, and a comfortable armchair. Some rooms even offer a balcony or terrace for a relaxing stay.
Convenient Amenities
Enjoy garage parking, a 24-hour reception, and a bar offering drinks and snacks. Free rental bikes are available from March to October, allowing you to explore the city with ease. The hotel's prime location allows quick access to metro stations and the airport bus stop within a short walking distance.
Explore Vienna Easily
With a 6-minute metro ride to St. Stephen's Cathedral and attractions like the Hofmobiliendepot museum nearby, the elaya hotel vienna city west is the perfect base for your Vienna adventure. Book now for a memorable stay!
Rooms & rates
Standard Triple Room
Sleeps 3 · 22 m² · Sofa bed, Queen bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Standard Triple Room
Sleeps 3 · 21 m² · Double bed, Sofa bed
- Air conditioning
- Private bathroom
- Telephone
- Toilet
- Alarm clock
Standard Double Room
Sleeps 2 · 18 m² · 2× Twin bed
- Air conditioning
- Private bathroom
- Telephone
- Toilet
- Alarm clock
Standard Single Room
Sleeps 1 · 14 m² · Twin bed
- Air conditioning
- Private bathroom
- Telephone
- Toilet
- Alarm clock
Superior Double Room
Sleeps 2 · 20 m² · Queen bed
- Air conditioning
- Private bathroom
- Telephone
- Toilet
- Alarm clock
Standard Double Room
Sleeps 2 · 19 m² · Queen bed, 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Superior Double Room
Sleeps 2 · 22 m² · Queen bed, 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Family Room
Sleeps 4 · 34 m² · Sofa bed, Queen bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Single Room
Sleeps 1 · 15 m² · Twin bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Amenities
- WiFi available
- Parking
- Parking garage
- Private parking
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- Pet bowls
- 24-hour front desk
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle
- Airport shuttle (additional charge)
Show all 55 amenities
- Access to health care professionals
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- Contactless check-in/check-out
- Cycling
- Daily housekeeping
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Key card access
- Kid-friendly buffet
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Strollers
- Thermometers for guests provided by property
- Wine/champagne
Location
Webgasse 23, Vienna, AT
- Check-in
- from 02:30 PM to 10:00 PM
- Check-out
- until 11:00 AM
What guests say8.25637 reviews
+ Great location+ Friendly staff+ Comfortable rooms− High breakfast costs− Cleanliness issues− Limited amenities
Cleanliness8.0
Service8.5
Location9.0
Room Quality8.2
Amenities8.0
Value for Money8.0
Günstig und ok für eine Nacht
7.0Gute Lage, günstiger Preis, Frühstück in Ordnung, bequemes Bett, ruhiges Zimmer, freundliches Personal
− Abgenützte Möbel im Zimmer und Frühstücksraum, fleckiger Teppichboden, muffiger Geruch, keine Duschwand, Wohlfühlfaktor nicht besonders groß
Guest review
8.0L'esperienza è stata positiva. Posizione molto comoda (a pochi minuti da una fermata della metropolitana). La colazione era più che soddisfacente. Il bagno era grande e confortevole (se ci fosse stato il bidet sarebbe stato anche meglio, ma fuori dall'Italia è davvero difficile trovarlo). Una tenda per la doccia non sarebbe stata sgradita.
− C'è stato solo un problema che inizialmente ci ha messi in seria difficoltà: il divano letto preparato per i nostri due ragazzi. Entrambe le posizioni presentavano un forte avvallamento al centro, come se i letti fossero sfondati. Ce ne siamo accorti solo in tarda serata (siamo arrivati in hotel nel pomeriggio ma giusto per lasciare i bagagli, una rinfrescata e poi siamo usciti per cominciare la visita della città). L'orario non permetteva di avere un intervento tecnico da parte dello staff. Al limite avremmo potuto chiedere un'altra stanza, ma era quasi mezzanotte. Abbiamo provato ad alzare il materasso e abbiamo trovato diverse doghe del letto staccate dal telaio e cadute sul pavimento. Non senza fatica, le abbiamo rimesse a posto ed i letti sono tornati utilizzabili. Avremmo potuto riferirlo in reception il giorno successivo, ma avendo risolto la cosa in autonomia non abbiamo ritenuto opportuno farlo. Chiaramente invitiamo lo staff a fare maggiore attenzione.
Guest review
9.0El cuarto era muy amplio, el baño también, no se escucharon ruidos. El AC funcionaba ok para el calor intenso. La ubicación es buena, a 7 minutos caminando se llega a la estación del metro. Hay un market a unos pasos del hotel. El desayuno fue variado.
− Hubiese sido ideal que el personal fuese proactivo y nos recomendara sitios o tours en la ciudad o nos preguntara si necesitamos algo más. Asimismo, sería bueno que verifiquen bien las tarjetas de acceso al cuarto porque nos tocaron erradas.
Das Hotel war einfach super und die Gegend fantastisch .
7.0Das Frühstück war super . Es gab alles , .das Personal war sehr nett. Wir werden nochmal das Hotel besuchen .
− Bei der Rezeption gab es 4 Tage lang keine Bier , nur alkoholfrei . Schade . Ansonsten war alles gut.
Uitstekend
10.0Fijne kamer, erg ruim en erg fijn bed. De badkamer was schoon en ook genoeg ruimte, helaas ging hier wel raar luchtje.
− De geur uit de badkamer
Good to know
Please note that when booking more than 7 rooms, different policies and additional supplements may apply.
Please note that complimentary bicycle rental is available from March to October, subject to weather conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Pets
Pets are allowed. Charges may be applicable.
›Parking
Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.